Chelsea P, October 2025
"Whole experience was fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I came across Concept Car Credit online when I found the Nissan Qashqai I ended up purchasing. The whole experience was fantastic, and I even got £100 off for referring a friend.
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Aftersales from Concept Car Credit in response to Whole experience was fantastic
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Brian, October 2025
"Ford Grand C-Max"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 stars
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Ford Grand C-Max
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
John B, October 2025
"Service side of things was brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
When I was at the dealership, all of my questions were answered, and I was taken for a test drive. The service side of things was brilliant. I’ve been using the car to and from work every day, and it has been fine ever since we bought it from Concept Car Credit back in September.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Service side of things was brilliant
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Liam E, October 2025
"Definitely 5 out of 5."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The guy who dealt with me was amazing. He kept me updated throughout the whole process, and the Nissan Qashqai has been lovely. I had the windscreen changed before I collected the car, and the seal came off shortly after, but Concept sent someone out to fix it. My overall experience and rating is definitely 5 out of 5.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Definitely 5 out of 5.
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Gregory F, October 2025
"Happy overall"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had the Nissan Qashqai delivered to me and was happy with the overall process. The only criticism is that there was no oil, as I had to fill it up when the warning light came on, and the back tyre needed changing. Overall, I would give it a 3.5-star rating.
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Aftersales from Concept Car Credit in response to Happy overall
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
Charlotte, October 2025
"Great after-sales support"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a Ford Kuga. It had a few problems initially, but I booked it into the garage, told Concept, and they contacted the garage and sorted the payment, which was great after-sales support. Since then, it has been driving well.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Great after-sales support
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Alexander, October 2025
"BMW 3 Series"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service I received at Concept Car Credit while buying the BMW 3 Series was perfect, and the car is excellent. 5/5
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Aftersales from Concept Car Credit in response to BMW 3 Series
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Danyelle G, October 2025
"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 stars
+0 Found this review helpful
Aftersales from Concept Car Credit in response to 5 Stars
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Robert P, October 2025
"Buying experience was perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The buying experience was perfect, and I cannot fault it, so I would give it 5 out of 5.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Buying experience was perfect
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Joanne D, October 2025
"Amazing aftercare"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am really happy with the car. When I first bought it, there was an issue. The after-sales team told me to take it to a garage, then dealt with them directly and gave the go-ahead to have the cambelt and water pump changed, which I thought was just amazing aftercare. I am really pleased.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Amazing aftercare
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
