I've had no issues with the Audi A1. The customer service at the dealership was fine too, and I've dealt with the same person twice. I'd give my overall experience 4 stars. The only issue I've had is with the referral. Both my sons have had cars from the dealership, and my eldest son had already bought a car from there. My youngest son drives the Audi A1, although it's in my name. I was told I'd receive some sort of commission for referring someone to get a car, but I've never heard anything back about it. That's the only thing stopping me from giving it full marks, although based on both times dealing with the concept, I would recommend them to others.

I love the car I purchased from Concept Car Credit. I originally applied for finance through a website that searched multiple places, but I was refused by all of them. I then received a call from Concepts Car Credit, who said they'd do a search for me, and they went ahead and did that. The communication was brilliant throughout the entire thing. They coached me through everything, spoke to me and kept me informed about what was happening and how it was all going to work out. I thought that was really good.

I rate 5, they was very helpful and I walked away with a car.

I'm really happy with the Nissan Qashqai. The whole experience was pretty smooth, and they were pretty helpful. I'd definitely consider buying from Concept Car Credit again in the future if I was looking to get a different car.

I went down to the dealership to get the car. It was all very good, and the car has been great. The guy who dealt with us, Feta, sorted us out and was also really good. Would definitely recommend.

The customer service was absolutely spot on, absolutely brilliant. There was an issue with the car that needed repairing, but when something went wrong, the dealership was on it straight away. They helped get the issue resolved and gave me a courtesy car to use while mine was being repaired. It's all been fixed now. The service I received was excellent

I was recommended by a friend who has bought from Concept Car Credit previously. As soon as I saw the Nissan, I knew I liked it. The whole experience was good, the entire process was very quick. The person I dealt with was really good, efficient and quick. The process was done nice and quickly, which was great.

Yes you helped us when we really needed help thank you

I applied online and then went down to the dealership, and everything there was fine. The car itself has been okay, although I did have an issue with the windscreen. There was a fine crack in it that I don't think anyone had noticed before. With the weather being cold, the crack got significantly bigger, so I had to get the windscreen replaced. I arranged this through my own insurance rather than through the dealership. Apart from the windscreen issue, the car has been okay.

Fast & efficient service