Annonymous, October 2025
"4 out of 5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I originally bought a car and had to swap it due to an issue with the clutch. It would have still been a 5, although I put £50 of fuel in before the car was towed away, so I rate Concept a 4 out of 5. Sam was good and helped me get the situation resolved.
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Aftersales from Concept Car Credit in response to 4 out of 5
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Johnathan J, October 2025
"BMW 3 Series Saloon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’ve been enjoying my new BMW 3 Series Saloon.
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Aftersales from Concept Car Credit in response to BMW 3 Series Saloon
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Suzanne, October 2025
"Nissan Juke"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My new Nissan Juke has been brilliant. The customer service was good. The only reason I wouldn’t give it a 5 is because I was a bit confused about a few of the car’s functions, but I called them a few weeks ago and they were very helpful and explained everything to me, so that was good.
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Aftersales from Concept Car Credit in response to Nissan Juke
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Sean H, October 2025
"Full Marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am happy with my experience at Concept. I bought an Audi Q3, and ever since the purchase in September, it has been driving very well. I would have to give it full marks.
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Aftersales from Concept Car Credit in response to Full Marks
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Angela S, October 2025
" Really good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went to look at the Citroën C1 at the dealership, but I decided that the Mercedes A-Class is more my type of car. I chose to go for that instead, and I’m very happy with my decision. I’ve planned a trip down south next week, so I’ll be able to enjoy a nice long drive in the car. Overall, it was a really good experience
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Aftersales from Concept Car Credit in response to Really good experience
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Ethan P, October 2025
" I cannot fault them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a Seat Ibiza from Concept Car Credit, and I cannot fault them to be honest. The car has been sound.
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Aftersales from Concept Car Credit in response to I cannot fault them
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Sarah M, October 2025
"5 out of 5 for the service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 out of 5 for the service!
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Aftersales from Concept Car Credit in response to 5 out of 5 for the service!
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Joel M, October 2025
"4 stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really happy with my car.
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Aftersales from Concept Car Credit in response to 4 stars
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Joshua J, October 2025
" Exactly as described"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have already done a good bit of driving. I drove the car to Cardiff and back, and it was running well. I bought the car online, and the team at Concept Car Credit sent me a video and answered all my questions. When the car was delivered, it was exactly as described and shown in the video.
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Aftersales from Concept Car Credit in response to Exactly as described
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Shannon T, October 2025
"Samantha was amazing"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
To start off, Samantha was amazing at the dealership. She guided me through the process of buying the Mini. I have had a Mini previously, so it is nice to have one again. I’ve been really enjoying it and haven’t had any problems.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Samantha was amazing
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
