Purchased a Mercedes – Benz C Class from Concept Car Credit everything has been good, the car is okay. The only thing I would say is I need to do on it is the drive shaft at the back, it is in the early stages of developing a clicking noise and I need to get this sorted before it gets worse but other than that everything has been fine with it. the customer service was really good, they helped me out as well, they allowed me to two weeks later do the warranty and stuff like that. They were nice and helpful.
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Everything has been all good with the Nissan Qashqai that I purchased from Concept Car Credit. We are happy with the car. The communication there was good, they kept us up to date. The salesman was great, they were pretty quick.
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It's the best car I've ever had, and the fuel economy on the Kia Sportage is absolutely incredible. I can't fault it whatsoever. came across Concepts Car Credit after applying online out of curiosity to see if I'd be accepted. They went through all the finance options for me and asked what I could afford. Everything went through smoothly, and I signed up on the Friday and had the car delivered to my driveway by Saturday. I didn't have to go anywhere. They were absolutely fantastic, and out of 100, I'd give them 100. The person helping me went through everything, including helping me sign the forms online. They were really patient with me. They talked me through what to do, and it was so easy. Since changing from my previous electric car, my electricity bill has dropped as well.
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The guy at the dealership looked after me. Unfortunately, I had a bit of an issue with the Leon last month when the clutch went on the M25. Apart from that, the car has been alright. It was unfortunate that the car had some issues, but the dealership organised to get it fixed, and everything has been sorted out now, which is good. I can't lie, the customer service was A1. I'd 100% recommend the dealership to others. Despite the issue with the clutch, I'm happy with how they looked after me and got things sorted.
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Our experience with Concepts Car Credit was great overall. We purchased a Nissan Juke, and it's been great. Everything at the dealership was great too, with no problems while we were there. Gaz was great aswell. The only problem we had was with the logbook for our previous car, which we'd part-exchanged. We were still receiving letters about fines because our name hadn't been taken off the other car. That was the only issue we had, and it's all been sorted now. I'd definitely recommend the dealership based on our experience.
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I'd been looking for an Audi Q3 for a while and was struggling to find one. I'd even stopped answering the phone because I couldn't find what I was looking for. Then this one came up, which was quite unexpected, so I was really pleased. The dealership arranged a taxi for me to get there, which was great and I have been loving the car ever since.
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I'm finding the Volkswagen Golf really good. It's in good condition, in good nick, and I'm enjoying it. It's ticking all the boxes it needed to, really. The customer service on the day was really good, and I can't complain. Brian was really good and went above and beyond, if I'm honest. I had a train delay getting to the dealership, and Brian helped me get from Manchester Piccadilly to the dealership by paying for an Uber for me. That was really good of him, and I appreciated the help getting there. I'd definitely recommend them to others. I think I might even have a friend or two who are interested, to be fair. Overall, I'm enjoying the Golf, it's doing what I needed it to do, and the customer service was really good.
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The staff were very patient and very nice. They spoke to me nicely, and I got a lot of support from them throughout. It was a good experience. They're top-notch, and I'd give them 10 out of 10
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Had no problems with the SEAT ATECA, Everything at the dealership was good, and I found them really, really helpful. I've had no problems with the dealership either.
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My experience with Concepts Car Credit was very good. The car did have an issue, but they fixed it and paid for it, so the car is okay now. I was pleased that they dealt with the issue and got it fixed. The person dealing with everything was really transparent and helped a lot. Which was really good. I felt they were supportive throughout the whole experience, including when the car had an issue.
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Aftersales from Concept Car Credit in response to Supportive throughout
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
We are specialists in providing car finance and offer a great selection of high-quality used vehicles suiting everybody’s budget. Why not call 01204 466 400, make an appointment and come to see our showroom in Manchester (we are just 5 minutes away from the M60, M61 and M62).
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 2249 | |
| Very Good | 323 | |
| Average | 17 | |
| Poor | 1 | |
| Terrible | 0 |
Concept Car Credit
Unit 1 Europa Trading Estate Stoneclough Road
Manchester
M26 1GG
| Mon | 8:30-20:00 |
| Tue | 8:30 - 20:00 |
| Wed | 8:30 - 20:00 |
| Thu | 8:30 - 20:00 |
| Fri | 8:30 - 20:00 |
| Sat | 8:30 - 18:00 |
| Sun | appointment only |
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