Lauren I, November 2025
"Quick Process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Quick process from start to finish, really good communication, everything was explained well and any questions I had were answered. The car I got hasn't had any problems and I am pleased with it so far.
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Aftersales from Concept Car Credit in response to Quick Process
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Jason C, October 2025
"Ford Grand C-Max "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Ford Grand C-Max is running perfectly.
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Aftersales from Concept Car Credit in response to Ford Grand C-Max
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Ryan O, October 2025
"Top quality"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The guys at Concept Car Credit were top quality when I bought the Mercedes A-Class, which I love. The whole process was quick and smooth.
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Aftersales from Concept Car Credit in response to Top quality
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Daniel B, October 2025
"Extremely helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would rate the experience as a 5, it was quick and easy, staff were extremely helpful and the car chosen is amazing, boot space is smaller than we hoped for but we will manage. Other than that everything is perfect
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Aftersales from Concept Car Credit in response to Extremely helpful
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Christian D, October 2025
"Quick process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Initially, there was a slight knocking sound, but once this was resolved, it has been fine. The whole process was quick, and all of my queries were answered.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Quick process
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Christopher B, October 2025
" cannot recommend them enough"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff at Concept could not do enough for us. While we were waiting, one of the staff even bought my kids McDonald's. On top of that, the Mini has been brilliant. I cannot recommend them enough.
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Aftersales from Concept Car Credit in response to cannot recommend them enough
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Dawn A, October 2025
"Straightforward experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had a very easy and straightforward experience at Concept Car Credit. I have already recommended my nephew, who is going to have a look around soon, and hopefully he buys a car as well.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Straightforward experience
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Ricky K, October 2025
"Valeted, clean, and ready to go"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After the car went back to the garage for a warning light that came up, it has been great. I was pleased with the salesman at Concept, and the car was fully valeted, clean, and ready to go when I went to collect it.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Valeted, clean, and ready to go
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Annonymous, October 2025
"4 out of 5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I originally bought a car and had to swap it due to an issue with the clutch. It would have still been a 5, although I put £50 of fuel in before the car was towed away, so I rate Concept a 4 out of 5. Sam was good and helped me get the situation resolved.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to 4 out of 5
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Johnathan J, October 2025
"BMW 3 Series Saloon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’ve been enjoying my new BMW 3 Series Saloon.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to BMW 3 Series Saloon
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
