Wendy F, May 2023
"Helpful and patient"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been to Concept before and would definitely use them again. The Fiat 500 is lovely, such a nice car and drives really nicely too. Everyone as usual was great, very helpful and patient throughout. i would happily recommend to others.
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Aftersales from Concept Car Credit in response to Helpful and patient
Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Shaun B, May 2023
"First class! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolutely love my Ford Mondeo, I really couldn't be happier with it! It is such a beautiful car and really really nice to drive too. everyone was absolutely brilliant when I was buying the car, such a professional and helpful team. The only thing I am missing is some car matts, but apart from that it was first class!
+0 Found this review helpful
Aftersales from Concept Car Credit in response to First class!
Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Paul R, May 2023
"Bang on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything were bang on, no issues at all, definitely recommend.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Bang on
Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Stuart D, May 2023
"Laura was absolutely incredible"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Laura was absolutely incredible, such a nice lady to deal with. She let me test drive two cars under no pressure at all. Her service was first class right from the first visit to taking the car away. The car itself is brilliant too, I love the Ford!
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Laura was absolutely incredible
Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Jenna N, May 2023
"Jaymie was fantastic! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was Jaymie who helped me and she was fantastic, such a nice girl. It was a lot easier than I thought buying my car from here. I traded my old one in and jumped into this new one, it really was that easy. I've got nothing to report back, the car is gorgeous😍.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Jaymie was fantastic!
Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Demi-Leigh, May 2023
"Really good "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I did have to change a wheel almost right away, but apart from that everything was fine. The Concept team was really good, everyone was really nice. Definitely recommend!
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Really good
Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Katelyn M, May 2023
"Can't thank Laura enough! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Laura was absolutely incredible from start to end and even after she was always there to help me out! I had a crash in my previous car so Laura helped sort that claim out for me, she helped me find cheap insurance for this car and helped me with the paperwork/tax too! She was such a lovely girl, the best sales person I have ever had. I have already recommended my cousin here, as soon as she is 21 she is going to use Concept for her next car.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Can't thank Laura enough!
Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Nicola Y, May 2023
"Definitely recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Astra is absolutely brilliant, couldn't fault it. Buying the car was so easy, it was dead quick and straight to the point. Definitely recommend Concept.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Definitely recommend
Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Robert M, May 2023
"Waited behind for me! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Concept were so good to me when I was buying my Peugeot 2008. When I came to collect the car they waited behind for me as I work quite late, and didn't rush me even tho I was eating into their time. The car has been lovely to drive, really nice and everything we have been needing, definitely recommend Concept!
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Waited behind for me!
Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Maros P, May 2023
"I am very satisfied😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am very satisfied😊
+0 Found this review helpful
Aftersales from Concept Car Credit in response to I am very satisfied😊
Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
