97% Reviews
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100% Recommend
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90 reviews from our car dealer reviews community
Leave a review for Crompton Way Motors
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90 reviews from our car dealer reviews community

Leave a review for Crompton Way Motors
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"The car's amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a VW Polo about two weeks ago, and I absolutely love it! I’ve already driven around 800 miles and it’s been amazing. The service from Braden at Crompton Way Motors was brilliant—he was really friendly and went out of his way to help in any way he could. When it turned out the car had the wrong battery, they asked me to bring it back and replaced it with a new one at their own expense. They honestly delivered a five-star service all around!

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Aftersales from Crompton Way Motors in response to The car's amazing

Many thanks for taking the time to tell others about your experience Ben, it means such a lot. Please reach out to us if you wish to discuss anything further - We're here to help. Kind Regards Lorraine, Paul & Team CWM

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"Returning customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve purchased multiple vehicles from the team at Crompton Way Motors and have always been impressed with both the quality of service and the cars they offer. I’ve had the pleasure of dealing with almost everyone, and I’d like to extend my thanks to Paul, Lorraine, and the rest of the team for their excellent support.

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Aftersales from Crompton Way Motors in response to Returning customer

Many thanks for the excellent feedback David, it means such a lot. We'll be sure to pass along your kind words to the whole team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing customer service Paul was always in touch and keeping me updated for when my car was ready to collect.would definitely recommend this Garage

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Aftersales from Crompton Way Motors in response to Brilliant

Many thanks for the fabulous feedback Samantha, it really does mean a lot. We'll be sure to pass along your kind words to the team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Excellent aftersales support "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately the Insignia we purchased from CWM had ongoing issues that remained unresolved, resulting in multiple trips back and forth. However the dealership has been incredibly supportive, doing everything within their power to assist us. In the end, we decided it would be best to switch to a Mercedes, and the dealership has kindly taken the Insignia back. We're now set to collect our new car. Although we encountered a few initial setbacks, I can't fault the way Bradley and the team have handled everything. Their aftersales support has been excellent and they have truly stood by their word.

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Aftersales from Crompton Way Motors in response to Excellent aftersales support

Thank you for your feedback Kirsty. We're so sorry about the issues with the Insignia, but are glad we could support you in finding a resolution. We truly appreciate your patience and kind words about our aftersales service. Wishing you many happy miles in your new Mercedes. Lorraine, Paul and the team at Crompton Way Motors

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"Thanks all!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Five star service - Thanks team CWM!

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Aftersales from Crompton Way Motors in response to Thanks all!

Many thanks for the five star review Nicola, it really means a lot. We'll be sure to pass along your kind words to the team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Mercedes CLA"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Mercedes CLA from Crompton Way Motors and I couldn’t be happier with it. Paul was professional, knowledgeable and helpful from start to finish and I'd happily recommend this dealership to others.

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Aftersales from Crompton Way Motors in response to Mercedes CLA

Many thanks for taking the time to share such positive feedback Ryan, it really does means a lot. We'll be sure to pass along your kind words to Paul and the team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far so good with the VW Golf I bought from CWM last month.

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Aftersales from Crompton Way Motors in response to No complaints

Many thanks for taking the time to share such positive feedback, it means such a lot. We'll be sure to pass along your kind words to the team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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"Best experience I've ever had"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve always felt pushed and pressured by car salespeople in the past, but Harvey at Crompton Way Motors was a breath of fresh air. He even offered me a lift home after viewing the car, despite the fact I hadn’t committed to buying anything yet which I thought was really nice. I upgraded from a little Mini to a Qashqai, and although it's taken some getting used to, I’m really happy with both my car and the service from the dealership. I’ve already recommended them to a few friends as it’s honestly the best car buying experience I’ve ever had and I’m really impressed! Thanks to Harvey & the team for everything.

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Aftersales from Crompton Way Motors in response to Best experience I've ever had

Thank you so much for such wonderful feedback Natasha! It's great to hear your experience with Harvey and the team was so positive. We appreciate your recommendation and are so glad you're enjoying your new Qashqai. Thanks again for choosing Crompton Way Motors! Kind Regards Lorraine, Paul & Team CWM

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"Thanks for everything "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There were a few minor issues with our Hyundai Tucson initially, but the staff at Crompton Way Motors were absolutely fantastic and got everything sorted for us without any hesitation. We've had the car for a little while now and it’s been perfect. I’d like to take this opportunity to say thank you for resolving everything. We're really enjoying the car and are very happy with the service we received.

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Aftersales from Crompton Way Motors in response to Thanks for everything

Thank you so much for your kind words Laura! We're thrilled to hear that you're enjoying your Hyundai Tucson and that the team at Crompton Way Motors was able to resolve the issues promptly. Your satisfaction is our top priority. If you need anything further, don't hesitate to reach out. Thanks again for your trust and support! Kind Regards Lorraine, Paul & Team CWM

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"Highly recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Harvey and the team at Crompton Way Motors were fantastic and I wouldn’t hesitate to recommend them. They were very responsive and always got back to us quickly with the information we needed. I’ll definitely be using them again in the future.

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Aftersales from Crompton Way Motors in response to Highly recommended

Many thanks for taking the time to share five star feedback Jonathan, it really means such a lot. We'll be sure to pass along your kind words to the team. Enjoy your new car! Kind Regards Lorraine, Paul & Team CWM

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Dealership Information

Crompton Way Motors is a family owned and run business we have been trading for over seventeen years and have a fabulous reputation within the local area. Team CWM are delighted to have won many awards for customer service among them many prestigious national awards. Most recently in 2024 we were Highly Commended for our Customer Care at the Motortrader Independent Dealer Awards In 2023 our team won Used Car Customer Care Award 2023 at the CarDealer Used Car Awards along with Motortrader Customer Care Award 2023 (under 100 cars).  In 2022 our team won FOUR national wards including Autotrader Retailer Of The Year (under 50 cars) CarDealer Used Car Dealership Of The Year (under 50 cars) Motortrader Independent Dealer Customer Care Award (under 100 cars) MotorTrader Website Of The Year (under 100 cars). During 2021 we won AutoTrader Innovation Award along with being Highly Commended with in the MotorTrader Independent Dealer Awards & CarDealer Used Car Awards. Previous awards include MotorTrader Independent Customer Care Winner 2020, Car Dealer Used Car Dealership Of The Year 2020 (upto 50 cars) Autotrader Customer Experience Award 2019 & MotorTrader Independent Customer Care Award 2019. Delivering memorable customer service really is the heart of our business and to be recognised with these awards is a real honor. Team CWM ensure they go the extra mile with each and everyone of our customers and with over 2900 positive customer reviews on our website our customers agree. For any help or advice you may need call, email, message or live chat one of our friendly team who will be more than happy to help.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
90 reviews4.9 out of 5 stars — Rated Excellent
Excellent
87
Very Good
3
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crompton Way Motors
    8 Crompton Way
    Bolton
    Greater Manchester
    BL2 2SD

    Get in touch

    01204 393181
    http://www.cromptonwaymotors.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun Appointment Only

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Crompton Way Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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