Crystal Motor Company Ltd reviews, Northampton
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8 reviews from our car dealer reviews community
Leave a review for Crystal Motor Company Ltd

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8 reviews from our car dealer reviews community

Leave a review for Crystal Motor Company Ltd
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"good experience"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi I never normally give reviews .. just thought Clinton (owner) and the staff at Crystal Motors deserved a few kind words.. I speak as I find and can honestly say they treated me spot on . I travelled two hours to view the car Which was the Cheapest Audi A1 black edition For the year anywhere .. Very happy with the car .. p.s. would go back and buy From them in the future Regards kay

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"Excellent service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been dealing with Crystal Motors for a long time, superb service and friendly, they make you feel welcome and want to always come back to them. All staff from the boss man, Clint, service dept, lads cleaning, and of course Kelly on reception are brill. Just swapped my car again and from reaching reception and driving off with new vehicle was around 20mins and all organised and professional. Highly recommend you visit.

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"Davison"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a Ford Kuga from Crystal Motors, Northampton. The car drives magnificently. Service and customer support is Par Excellent, second to none, staff are excellent, they make you feel at home. I felt valued and received tailored support, they went out of their way to get me a car that meets my needs at affordable rates. I recommend anyone looking for a dream car no matter your circumstances, to visit Crystal Motors the best place to be for a quality used cars. You will not regret! I am sorted, thanks to Clint and your team.

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"Keith shouker"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well were do i start ,all the staff are fantastic, clint ,is a man of his word, the car i bought from them had a few problems ,which i did point out to the sales team after my test drive ,all was corrected apart from one ,which was a on going problem ,after a few trips back and forth to nothampton to try and get it sorted out which were arranged buy the friendly staff ,, in the end decided to look into it my elf ,and fixed the problem with the engine management light , and after having the car 3 months I love it ,,I feel that i got a great deal ,with peace of mind with the 3 month warenty, so all in all thankyou to all the staff at Crystal Motors , my Toyota Celica is now my pride and joy , And i would Recommend your garage ,to anyone looking to buy a new car ,or a older one like mine ,Cheers keith shouler

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"summer88"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Fiat punto from Crystal Motor Company which I was told was in great condition. I picked the car up and all seemed fine. The next day all the electrics failed. They got someone out to fix this within a week, which was fine. I then noticed more problems with the car and most worryingly a modified air filter which in turn meant I had been driving around with invalid insurance. I took the car back to them to get fixed and they did not believe me that there was a modified air filter until they had a look so they hadn't ordered that part. They then took the car to fix the broken windscreen washer and the unusable spare tyre. I waited there for 2 hours and when I got home I realised they hadn't fixed any of these problems apart from duck taping the the windscreen washer!! I have been trying to get these problems fixed now for the past 3 weeks with no joy. The last phone call I received from the manager I was threatened and shouted at! I would not recommend Crystal Motor Company to anyone, they are rude and an absolute joke.

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"Lisa"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have just purchased a car from Crystal Motor Company, I could not be happier with every part of the service and car, they were so helpful. Every issue was sorted in short time scale as we lived far away. I would buy another car from this used car dealer, 10 out of 10 in every way.

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"Tom"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute nightmare after sales terrible. I never got a receipt when paying cash, no proof of what's actually been done on your car. Never get phone calls returned, one person tells you something then they ring you back and they deny everything. Dreadful experience with this so called company, I would not recommend Crystal Motor Company Ltd.

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"Chris"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a Mitsibushi off this company and to be honest it was ace. We then decided that we needed a smaller car so went back to them and bought a Merc A class. Firstly the car was sold to us with known faults which we were not told about but the car was a nightmare from day 1. After numerous returns with it and crystals hundreds of empty promises we handed it back. They are lyers and con artists, they did nothing to repair the many faults and infact made them worse. I would never use them again and would urge people to stay well clear. Clint will rip you off, make no mistake.

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Dealership Information

Crystal Motor Company Ltd are a used car dealership that are based in Northampton. This dealership sell some of the most popular names in the car industry such as Ford, Skoda and Renault and they also offer on site MOT, servicing, car valuation, warranties, part exchange and finance options too. Whether you are looking for a diesel, hatchback or a saloon car for the family this dealership appears to sell them all. According to their website this dealership is also open 7 days a week along with also opening on bank holidays.

Car Dealer Reviews would love to hear from any previous customers of Crystal Motor Company, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
8 reviews3.6 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
1
Poor
1
Terrible
1

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Contact Information

Address

Crystal Motor Company Ltd
Rothersthorpe Garage Rothersthorpe Road
Northampton
Northamptonshire
NN4 8HZ

Get in touch

01604 708881
http://www.crystalmotorcompany.co.uk

Opening times

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Dealership Statistics

50%
Would recommend this dealer to family and friends
62%
Thought the dealer was knowledgeable and helpful
57%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Crystal Motor Company Ltd

Company Formed: XXXXXXXXXX
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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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