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31 reviews from our car dealer reviews community
Leave a review for Crystal Motor Company Ltd
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31 reviews from our car dealer reviews community

Leave a review for Crystal Motor Company Ltd
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"Great team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic business to deal with much better than big car dealerships. Give them a go. Martyn Bird Rushden

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"Customer of new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought a car from Crystal Car company and I am absolutely buzzing and so delighted with my purchase. The professionalism of the owner and very experienced staff was outstanding. They helped me from start to finish. Constantly keeping me informed by updating me either by phone or email. My car is also under warrently for 6 months and have been reassured that if I have any problems to contact the team. I have bought some cars in my time but the support and professionalism of this team has made my experience fantastic and l would defiantly go back there. I would like to thank the owner and his team for helping me.

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"Avoid your calls"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Crystal Motor Company give you 6 months warranty of agreement and car needs repairs later when things starts falling off during your 6 months. They avoid your calls and never call you back, and lie after lie, like ignoring you and delaying your days of your warranty. They talk rubbish by ripping you off. Dont trust them to buy a car from. Always buy from showrooms.

Simon M in response to Avoid your calls

I have just purchased my 4th car from them and never had a single issue? Always taken my calls, delivered service and honoured ANY agreement that I have struck with them..? They must be doing something right...

"good experience"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi I never normally give reviews .. just thought Clinton (owner) and the staff at Crystal Motors deserved a few kind words.. I speak as I find and can honestly say they treated me spot on . I travelled two hours to view the car Which was the Cheapest Audi A1 black edition For the year anywhere .. Very happy with the car .. p.s. would go back and buy From them in the future Regards kay

"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been dealing with Crystal Motors for a long time, superb service and friendly, they make you feel welcome and want to always come back to them. All staff from the boss man, Clint, service dept, lads cleaning, and of course Kelly on reception are brill. Just swapped my car again and from reaching reception and driving off with new vehicle was around 20mins and all organised and professional. Highly recommend you visit.

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"Davison"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a Ford Kuga from Crystal Motors, Northampton. The car drives magnificently. Service and customer support is Par Excellent, second to none, staff are excellent, they make you feel at home. I felt valued and received tailored support, they went out of their way to get me a car that meets my needs at affordable rates. I recommend anyone looking for a dream car no matter your circumstances, to visit Crystal Motors the best place to be for a quality used cars. You will not regret! I am sorted, thanks to Clint and your team.

"Keith shouker"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well were do i start ,all the staff are fantastic, clint ,is a man of his word, the car i bought from them had a few problems ,which i did point out to the sales team after my test drive ,all was corrected apart from one ,which was a on going problem ,after a few trips back and forth to nothampton to try and get it sorted out which were arranged buy the friendly staff ,, in the end decided to look into it my elf ,and fixed the problem with the engine management light , and after having the car 3 months I love it ,,I feel that i got a great deal ,with peace of mind with the 3 month warenty, so all in all thankyou to all the staff at Crystal Motors , my Toyota Celica is now my pride and joy , And i would Recommend your garage ,to anyone looking to buy a new car ,or a older one like mine ,Cheers keith shouler

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"summer88"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Fiat punto from Crystal Motor Company which I was told was in great condition. I picked the car up and all seemed fine. The next day all the electrics failed. They got someone out to fix this within a week, which was fine. I then noticed more problems with the car and most worryingly a modified air filter which in turn meant I had been driving around with invalid insurance. I took the car back to them to get fixed and they did not believe me that there was a modified air filter until they had a look so they hadn't ordered that part. They then took the car to fix the broken windscreen washer and the unusable spare tyre. I waited there for 2 hours and when I got home I realised they hadn't fixed any of these problems apart from duck taping the the windscreen washer!! I have been trying to get these problems fixed now for the past 3 weeks with no joy. The last phone call I received from the manager I was threatened and shouted at! I would not recommend Crystal Motor Company to anyone, they are rude and an absolute joke.

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"Lisa"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have just purchased a car from Crystal Motor Company, I could not be happier with every part of the service and car, they were so helpful. Every issue was sorted in short time scale as we lived far away. I would buy another car from this used car dealer, 10 out of 10 in every way.

"Tom"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute nightmare after sales terrible. I never got a receipt when paying cash, no proof of what's actually been done on your car. Never get phone calls returned, one person tells you something then they ring you back and they deny everything. Dreadful experience with this so called company, I would not recommend Crystal Motor Company Ltd.

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Dealership Information

Welcome to Crystal Motor Company

We are a family run used car dealership based 10 minutes from the M1, 5 minutes from the A45 and 5 minutes from Northampton train station.

Crystal Motor Company has been trading for over 20 years, offering all of our customers a wealth of knowledge and experience gained in our many years of successful trading.

We pride ourselves on researching all our prices to the current market, therefore making sure that all our customers always get a fair deal as well as an exceptional buying experience.

Also, we offer a wide range of services when buying your new car from ourselves, including:

  • Full parts and labour warranties.
  • Paint and fabric protection.
  • Bank beating finance rates.
  • Finance for people who have had difficulties obtaining credit in the past.
  • Part exchange.

So please have a look through our current stocklist today and choose your perfect car from Crystal Motor Company.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
31 reviews3.9 out of 5 stars — Rated Very Good
Excellent
22
Very Good
0
Average
1
Poor
3
Terrible
5

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    Contact Information

    Address

    Crystal Motor Company Ltd
    Rothersthorpe Garage Rothersthorpe Road
    Northampton
    Northamptonshire
    NN4 8HZ

    Get in touch

    01604 708881
    http://www.crystalmotorcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    67%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Crystal Motor Company Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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