2% Reviews
replied to
67% Recommend
to friend


34 reviews from our car dealer reviews community
Leave a review for Crystal Motor Company Ltd
Leave a review

34 reviews from our car dealer reviews community

Leave a review for Crystal Motor Company Ltd
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"summer88"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Fiat punto from Crystal Motor Company which I was told was in great condition. I picked the car up and all seemed fine. The next day all the electrics failed. They got someone out to fix this within a week, which was fine. I then noticed more problems with the car and most worryingly a modified air filter which in turn meant I had been driving around with invalid insurance. I took the car back to them to get fixed and they did not believe me that there was a modified air filter until they had a look so they hadn't ordered that part. They then took the car to fix the broken windscreen washer and the unusable spare tyre. I waited there for 2 hours and when I got home I realised they hadn't fixed any of these problems apart from duck taping the the windscreen washer!! I have been trying to get these problems fixed now for the past 3 weeks with no joy. The last phone call I received from the manager I was threatened and shouted at! I would not recommend Crystal Motor Company to anyone, they are rude and an absolute joke.

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"Lisa"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have just purchased a car from Crystal Motor Company, I could not be happier with every part of the service and car, they were so helpful. Every issue was sorted in short time scale as we lived far away. I would buy another car from this used car dealer, 10 out of 10 in every way.

"Tom"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolute nightmare after sales terrible. I never got a receipt when paying cash, no proof of what's actually been done on your car. Never get phone calls returned, one person tells you something then they ring you back and they deny everything. Dreadful experience with this so called company, I would not recommend Crystal Motor Company Ltd.

"Chris"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a Mitsibushi off this company and to be honest it was ace. We then decided that we needed a smaller car so went back to them and bought a Merc A class. Firstly the car was sold to us with known faults which we were not told about but the car was a nightmare from day 1. After numerous returns with it and crystals hundreds of empty promises we handed it back. They are lyers and con artists, they did nothing to repair the many faults and infact made them worse. I would never use them again and would urge people to stay well clear. Clint will rip you off, make no mistake.

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Dealership Information

Welcome to Crystal Motor Company

We are a family run used car dealership based 10 minutes from the M1, 5 minutes from the A45 and 5 minutes from Northampton train station.

Crystal Motor Company has been trading for over 20 years, offering all of our customers a wealth of knowledge and experience gained in our many years of successful trading.

We pride ourselves on researching all our prices to the current market, therefore making sure that all our customers always get a fair deal as well as an exceptional buying experience.

Also, we offer a wide range of services when buying your new car from ourselves, including:

  • Full parts and labour warranties.
  • Paint and fabric protection.
  • Bank beating finance rates.
  • Finance for people who have had difficulties obtaining credit in the past.
  • Part exchange.

So please have a look through our current stocklist today and choose your perfect car from Crystal Motor Company.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
34 reviews3.9 out of 5 stars — Rated Very Good
Excellent
24
Very Good
0
Average
1
Poor
3
Terrible
6

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    Contact Information

    Address

    Crystal Motor Company Ltd
    Rothersthorpe Garage Rothersthorpe Road
    Northampton
    Northamptonshire
    NN4 8HZ

    Get in touch

    01604 708881
    http://www.crystalmotorcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    67%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Crystal Motor Company Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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