Rhys Jones in response to Shocking Customer Service!!

Empressive very unimpressive initially the sales and everything was excellent i was assured the cam belt had also been replaced. On the day the car was meant to be delivered to me i was told the wingmirror had fallen off and they had ordered a replacement which delayed delivery by about 2 or 3 days.The car was delivered to me and after I went out to drive it home after taking delivery I noticed all 4 tyres were under inflated. I thought that was strange so I took them and pumped them up. The next day the Aircon was not working and I was having problems with engine overcranking upon startup and problems firing so i took it to a local garage who refilled the Aircon and they also noticed the fuel filter was loose so refit this at cost to myself. I contacted empressive and they refunded the aircon and they said coronavirus we apologise. Within a few days all the tyres had lost pressure so I took the car to a local tyre garage and had to replace all 4 tyres at cost to myself and again contacted aftersales and ended up having a half hour argument with Mark who stated he was new and was trying to say I had been scammed but then agreed to refund me for 2 of the tyres. I have still been having ignition problems and overcranking for the last month of trying to get this resolved and it went into an approved garage for the warranty work and was told that they had to do diagnostic work first and this would be 50 pounds to attempt to diagnose the problem as the all singing all dancing warranty i was provided with wouldnt cover diagnostic work. I was told that it had thrown up some error codes that were possibly old and still left on and had not been cleared off. Fast forward to last week and I am still having the same issue so I contacted my finance company regarding rejecting the vehicle in the meantime I made one final attempt to resolve this by taking it back up to Merthyr which is a good 40 minutes each way and on the morning I was due to take it up the car refused to start. I had a conversation with Mark in aftersales who was trying to argue with me again stating the warranty would cover transporting it up there which ended with me saying I am not interested i just want the deal unwound as is my right under the right to reject to which he replied that was fine and that I would have to pay 1000 pounds due to negative equity on the car i traded in which I stated was fine send me the bill and I contacted my finance company to explain this. I had a phone call back from my finance company today to say that empressive were refusing to unwind the deal. I have also had it confirmed by my local garage that the cambelt has NOT been done. I spoke to Mark in aftersales who stated it was fine as it needs to be done every 130k miles this is not the case as SEAT recommend it is done every 60k miles or five years whatever happens first. He also explained that they had gone through a rebranding and the repair and aftersales was now separate (quite why I needed to know this i don't know) Basically avoid Empressive and DO NOT buy a car off them as once they have sold you the vehicle they don't want to know. Staff will think nothing of arguing with you and lying to sell you a vehicle or delivering it to you in an unsafe condition.If I could give zero stars I would as since discovering problems its been a nightmare. I am currently still attempting to resolve this via my finance company and have also got trading standards and my credit card company involved.