I'm on my 5th car from Essex Car Company now an I'm sure there will be a 6th and most likely 7th time too. The customer service is unfaultable, this is why I keep coming back. Such a high level of customer care around the dealership, always happy to help you out and would move heaven and earth to make you a happy customer. Another reason as to why I come back when I'm looking to purchase another car, they are SO reliable! 5th time in and never been let down. A huge 5 stars for this amazingly, brilliant, 10/10 dealership.
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Michael @ Essex Car Company from Essex Car Company in response to 10/10 dealership.
Thank you for visiting our dealership once again and for the 5-star review! We are truly grateful for all our customers especially repeat customers and we strive to provide the best buying experience possible. We're so glad you enjoyed your experience here at Essex Car Company, and we hope to see you again in the future for your next car! Please remember if you refer a friend or family member, you will receive £100 when they mention your name.
Before coming to Essex Car Company I drove a old Ford Fiesta and I had been wanting a newer one for a while, I wanted a more techy updated modernised car. Thanks to Essex Car Company I got a newer version of the Fiesta and it had everything I wanted. Its definitely better than my old one, its smooth the drive and the gadgets are unreal. The customer service was great, I am very happy with every aspect of my experience at the dealership. A very smooth process. Many Thanks :)
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Michael @ Essex Car Company from Essex Car Company in response to A very smooth process.
I would like to thank you for taking the time to leave us a great review. It's wonderful to know that you loved your new car and your experience at Essex Car Company. I'll be sure to pass this along to our team. We're committed to helping customers like yourself have a great experience every time, and it's very rewarding knowing we've succeeded. Please remember if you refer a friend or family member, you will receive £100 when they mention your name. Hopefully see you again for your next car upgrade !
Well what can I say about the customer service other than it was PERFECT!! There was no pushiness or hard sales from the team. I was able to take my time with the car before the purchase. I chose a lovely Ford Kuga and its is running very well. Truth be told I am very happy with the car and look forward to running it for the years to come.
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Michael @ Essex Car Company from Essex Car Company in response to Perfect
Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team
Everyone is friendly and I like the car they sell to me. Citroen C4. Nice car. No problems. Thank you
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Michael @ Essex Car Company from Essex Car Company in response to I like the car
Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team
I knew exactly what was happening with my car before I headed down to the dealership to collect it because they kept me so well informed throughout the process. I am happy with the car and have had no cause to use any of the aftersales services because the car is without fault. 👍
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Michael @ Essex Car Company from Essex Car Company in response to Kept well informed
Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team
I bought a Range Rover from Essex Car Company and I am pleased to say that so far, so good! The car is in great condition and as described. I decided to take the Range Rover for a proper health check and it passed without a single blemish on its record. Everything went smoothly and the team were patient with me,
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to Great condition
Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team
I am very happy with my Mercedes and there have been no issues with it... Touch wood! Customer service was great while buying the car and Chris was very helpful. He answered all questions and was responsive in communications.
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Michael @ Essex Car Company from Essex Car Company in response to Very happy
Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team
Drove down from Cumbria 300 and odd miles great deal, well looked after. would highly recommend to anyone to come and have a look and grab yourself a great deal from this company.
Michael @ Essex Car Company from Essex Car Company in response to Great service from H
Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team
Thank you Essex Car Company. Very reliable. Pleased with the outcome.
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to Very reliable.
Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team
Personally based on my experience I will be using again for sure. I was blown away by the customer care and how fast they got the car and the documents ect. If your looking for a car and need it in quick time then Essex Car Company is the place for you. The staff are just hands down amazing, so helpful and kind. Merry Christmas.
Reviewer has confirmed their email address
Michael @ Essex Car Company from Essex Car Company in response to I would recommend to anyone.
Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team
Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.
But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 442 | |
Very Good | 89 | |
Average | 2 | |
Poor | 3 | |
Terrible | 2 |
Essex Car Company
New Road
Rainham
Essex
RM13 9EB
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 18.00 |
Sun | 10.00 - 16.00 |
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