Alicia R, July 2023
"No complications "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have not used this dealership before, I came across them on Auto Trader, there was no complications buying the Mazda MX5 from them, it was really straight forward, they went through all of the paperwork with me and explained everything to me. I am a satisfied customer, I would have no hesitations in returning to them in the future.
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Aftersales from Essex Prestige in response to No complications
I have not used this dealership before, I came across them on Auto Trader, there was no complications buying the Mazda MX5 from them, it was really straight forward, they went through all of the paperwork with me and explained everything to me. I am a satisfied customer, I would have no hesitations in returning to them in the future.
Benjamin W, July 2023
"They tick every single box for me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I love my Tesla, thank you so much for sorting me out with such a stunning car. I am enjoying driving it and have no complaints with the car at all, the customer care was outstanding, not pushy and the staff are easy to talk to. I was well informed about the car prior to the purchase. They ticked every single box for me.
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Aftersales from Essex Prestige in response to They tick every single box for me
Hello Benjamin, Thank you for your awesome review! We are overjoyed to hear that you love your Tesla and that you had an outstanding customer care with Essex Prestige. We always aim to provide the best service and quality to our customers, and we are glad that you experienced it first-hand. Your Tesla is a stunning car indeed, with a sleek design, a futuristic interior, and a powerful performance. We are happy that you are enjoying driving it and that you have no complaints with it. We appreciate your business and your trust in Essex Prestige. We hope you enjoy your Tesla for many years to come! 😊
Najja M, July 2023
"Top marks to Essex Prestige "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
From the moment I contacted Essex Prestige to enquire about the Ford Kuga through to completing the sale the service was professional, trustworthy, and stress free. I thoroughly enjoy driving my Ford Kuga it is perfect in every way and makes my driving experience an enjoyable one. I cannot praise them enough, I pass on my recommendations to anyone that is looking for an amazing and reliable car. Top Marks to the team at Essex Prestige.
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Aftersales from Essex Prestige in response to Top marks to Essex Prestige
Thank you for your brilliant review! We are ecstatic to hear that you had a professional, trustworthy, and stress-free service with Essex Prestige and that you thoroughly enjoy driving your Ford Kuga. We always aim to provide the best service and quality to our customers, and we are glad that you experienced it first-hand. Your Ford Kuga is perfect indeed, with a spacious design, a smart interior, and a smooth performance. We are happy that you are enjoying your driving experience and that you have no complaints with it. We appreciate your business and your praise for Essex Prestige. We hope you enjoy your Ford Kuga for many years to come! 😊
Dylan F, July 2023
"Mean Machine "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Essex Prestige could not have done any more for me, they were so helpful and friendly. Everything was completed when they said it would be, no waiting around and no delays, a really fast and simple purchase. The Golf I bought is sick, it's everything I wanted I'm well chuffed with it. I will definitely be coming back when I want to upgrade this car, but for the time being, I'm going to really enjoy my mean machine.
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Aftersales from Essex Prestige in response to Mean Machine
Thank you for your awesome review! We are ecstatic to hear that you had a fast and simple purchase with Essex Prestige and that you are well chuffed with your Golf. We always aim to provide the best service and quality to our customers, and we are glad that you experienced it first-hand. Your Golf is sick indeed, with a cool design, a sporty interior, and a powerful performance. We are happy that you are enjoying your mean machine and that you have no regrets with it. We appreciate your business and your loyalty to Essex Prestige. We hope you enjoy your Golf for many years to come! 😊
XL L, July 2023
"A great relationship with this dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have used EP in Essex on many occasions and the relationship that I have with this dealership is phenomenal. Everything is always 10 out of 10, I could not ask for more. It is always a positive experience when I come in to EP Essex every single time. Very happy with my Mercedes C350 along with all of the other vehicles which I have purchased from them in the past.
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Aftersales from Essex Prestige in response to A great relationship with this dealer
Thank you for your phenomenal review! We are overjoyed to hear that you have used Essex Prestige on many occasions and that you have a great relationship with this dealership. We always aim to provide the best service and quality to our customers, and we are glad that you experienced it first-hand. Your Mercedes C350 is a fantastic car, with a elegant design, a luxurious interior, and a smooth performance. We are very happy that you are satisfied with it and with all of the other vehicles that you have purchased from us in the past. We appreciate your business and your loyalty to EP Essex. We hope you enjoy your Mercedes C350 for many years to come! 😊
Kevin L, July 2023
"If the wife is happy so am I "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The wife is happy with the Land Rover so that is good enough for me. I dealt with Dylan at Essex Prestige he was a nice lad, he let me look round, was not pushy, everything was good. This is a great dealership that I would certainly recommend!
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Aftersales from Essex Prestige in response to If the wife is happy so am I
Thank you for your great review! We are pleased to hear that your wife is happy with the Land Rover and that you had a good experience with Dylan at Essex Prestige. Dylan is one of our most friendly and helpful sales consultants and he always respects our customers’ preferences and needs. We are glad that he was able to assist you in finding your Land Rover and that you were not pressured by him. Your Land Rover is a great car, with a rugged design, a spacious interior, and a reliable performance. We appreciate your business and your recommendation. We hope you enjoy your Land Rover for many years to come! 😊
Kye M, July 2023
"Perfection "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Dylan at Essex Prestige was spot on, all is good with my Golf, it is perfect. Will be sure to tell all of my family and friends about them and be back to them again when I am ready to get my next car.
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Aftersales from Essex Prestige in response to Perfection
Thank you for your awesome review! We are delighted to hear that you are happy with your Golf and that you had a spot on experience with Dylan at Essex Prestige. Dylan is one of our most professional and friendly sales consultants and he always delivers the best service to our customers. We are glad that he was able to assist you in finding your Golf and that you are satisfied with it. Your Golf is a perfect car indeed, with a stylish design, a comfortable interior, and a powerful performance. We appreciate your business and your referrals. We hope you enjoy your Golf for many years to come! 😊
Jane T, July 2023
"A lovely Porsche "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Porsche is lovely, she is absolutely beautiful, I had a car similar to this one before, almost identical just an older model, I am really pleased with this one. I am extremally happy with everything that Essex Prestige did for me, everyone I spoke to were so helpful, because I live a long way from the dealership I paid for someone to do an inspection on the car and he told me that everything was great and how helpful Essex Prestige were with him when he went to do the inspection on the car.
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Aftersales from Essex Prestige in response to A lovely Porsche
Thank you for your review. We are very happy to hear that you love your Porsche and that she is absolutely beautiful. We are also glad that you are really pleased with this one and that it is similar to your previous car, just an older model. We are pleased that you are extremely happy with everything that Essex Prestige did for you and that everyone you spoke to were so helpful. We are also happy that the inspection on the car went well and that the inspector told you that everything was great and that Essex Prestige were helpful with him. We appreciate your feedback and we hope you enjoy driving your Porsche. Porsche is a brand that offers sportiness, design and functionality and has a long history of excellence and innovation. We are sure you will love your car and we look forward to seeing you again. 😊
Baileys B, July 2023
"A really smooth service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Rhianna at Essex Prestige was really good, I was able to get hold of her when I needed to and so was my finance agent, everything went really smoothly right up to the moment that it was delivered to my door.
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Aftersales from Essex Prestige in response to A really smooth service
Thank you for your review. We are glad to hear that you had a smooth and satisfying experience with Rhianna and Essex Prestige. We appreciate your feedback and hope you enjoy your new car. 😊
Christopher B, July 2023
"Putting things right "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Porsche runs very nicely, everyone comments on what a lovely car it is, I recently put a cruise controller on it which I am very happy with. The overall experience that I had with Essex Prestige was a very positive one, the fact that there was an issue with the Porsche communication management unit and I had to pay to get this replaced. Essex Prestige did not quibble about paying for this and it made me think very highly of them. Based on this I would certainly do business with them again in the future.
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Aftersales from Essex Prestige in response to Putting things right
Thank you for your review. We are happy to hear that your Porsche runs very nicely and that you have received many compliments on it. We are also pleased that you are satisfied with the cruise controller that you installed. We apologize for the inconvenience caused by the issue with the Porsche communication management unit, but we are glad that we could resolve it for you and cover the cost. We value your trust and loyalty and we look forward to doing business with you again in the future. 😊
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