Shomari, June 2022
"First time using a dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've always bought cars from independent sellers in the past and haven't used a mainstream dealership before so my experience with Essex Prestige was the first of its kind. I found everyone to be very friendly and knowledgeable, although I was buying a 2nd hand car it was pristine in condition and the staff were great, I would use them again in the future. My Mercedes is stunning, really pleased with my purchase.
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Aftersales from Essex Prestige in response to First time using a dealership
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Jade N, June 2022
"Thanks guys "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Mustang I bought from Essex Prestige is doing very well. I couldn't get the dust caps off after having the car a few weeks but I gave the dealership a call and they were happy for me to bring the car back in and they replaced the caps for me. Really appreciated this gesture as I know its only a small problem and they didn't have to do this for me so thanks guys.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Thanks guys
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Grzegorz, May 2022
"happy buyer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy customer for my Mercedes c class its very nice car and drives fast and smooth. Very great people and very helpful helping me buying my car.
+0 Found this review helpful
Aftersales from Essex Prestige in response to happy buyer
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
LTD C, May 2022
"Top tier "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a Tesla for my business and I can say it has been absolutely on top form, very reliable, great range and its saving me a lot of money in travel costs. Been a business ourselves we understand the importance of customer service and we can vouch that these are at the top! We will be back and be happy to tell others about Essex Prestige.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Top tier
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Caroline F, May 2022
"Fantastic looking Mercedes purchased "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Lovely lads and ladies at this dealership, very open and honest and more than willing to help the customers find their dream car. I purchased a lovely looking Mercedes and have been extremely pleased with it. It drives ever so smoothly and looks exceptional on the eye. Great dealer, highly recommended.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Fantastic looking Mercedes purchased
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Sarah, May 2022
"Fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Fantastic throughout, no drama or mither and certainly no pressure to buy the car. The salesman was chilled and let me take as much time as I needed looking over the car, it was absolutely stunning, it drove perfectly and was in tip top condition. Thanks for a great experience we will be recommending you to others.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Fantastic
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Miss K, May 2022
"Really great dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Happy with my new car and the service I received was great. Thank you Essex prestige.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Really great dealership
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Stacey, May 2022
"Can’t fault anything "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My partner and I found our car online and called the dealership when we were around 30mins away. We was welcomed to go down and look at the car. Was able to test drive the car straight away and for how long as we wanted. Cannot fault the service from start to finish. Would definitely recommend.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Can’t fault anything
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mrs. R, May 2022
"10/10 for Essex Prestige! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Range Rover is gorgeous, it is immaculate inside and out and drives like a dream! I was kept in the loop of things at all times and felt really valued as a customer. My salesman was very knowledgeable and made it a really enjoyable experience. 10/10 !
+0 Found this review helpful
Aftersales from Essex Prestige in response to 10/10 for Essex Prestige!
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
LOUISE R, May 2022
"Dawn was a great help from start to end"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Spot on from beginning to end. Dawn was lovely to deal with and was really helpful. Any question I had was answered and she was very organised about the whole viewing. I wasn't left waiting about, she was on the ball and had the car all ready for me when I arrived for the viewing. I am really pleased with how smoothly everything went, and would definitely purchase again!
+0 Found this review helpful
Aftersales from Essex Prestige in response to Dawn was a great help from start to end
Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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