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55 reviews from our car dealer reviews community
Leave a review for Excellent Cars

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55 reviews from our car dealer reviews community

Leave a review for Excellent Cars
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"Very poor service "
1 out of 5 stars See
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So we turn up to Excellent Cars at the arranged time and date with a view to purchasing a car only to be told we can look at it but can’t test drive it! So what’s the point in me coming all the way at 9am for nothing. The salesman suggested I should drive another one which is the same model as they at the same, errrr no, might be the same model but not the same car. Totally unprofessional, won’t be going back and certainly won’t recommend Excellent Cars to anyone, car salesman like the one I dealt with today are the ones that give the rest of them a bad name. Shambles.....

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"Amazing!! "
5 out of 5 stars See
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Everything from viewing to purchasing my car these guys have been amazing!! Noel went above and beyond to make sure the car was perfect before driving her away! .. can’t thank excellent cars enough for making me a very happy girl! Would definitely recommend anyone wanting a car to go Excellent Cars!! X

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"Don’t go anywhere else!"
5 out of 5 stars See
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Bought MG6 really good price, excelllent and knowledge sales staff. Had problem with it, master slave cylinder collapsed. The car was collected and fixed with minimum fuss good communication and courtesy car provided. I can’t recomed these people highly enough!

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"happy with price"
4 out of 5 stars See
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Both the prices of the car and the finance were very good so I've found myself the car I wanted for a very good deal. happy days, Excellent Cars has a good variety of cars and are worth the visit.

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"false and unreliable"
2 out of 5 stars See
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bought car from these people thought I was getting a good deal but in the end I was let down. 1. told the car had 4 previous owners. when received log book it had 7. 2. told the car was a 2009 on log book it states 2008. 3. after many calls and e-mails still not received 6 months warranty although I have had the car 3 months. I think they are stalling on this so they don't have to pay out for 6 months warranty.

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"Honest dealer"
4.5 out of 5 stars See
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Contacted regarding mondeo with fsh and 12 months mot. Carl the rep was using it as we spoke and fetched it to my house to view, did not even need to visit dealership. Car was as described and viewed without any pressure. Price was very good and car purchased. Have seen the bad reviews but I can only say that I am more than pleased with the interaction and would use again.

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"no stars"
1 out of 5 stars See
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If I could give no stars I would, so lets begin I purchased a car from Excellent cars (also known as s&n motors ltd) on Tuesday 28th November 2017 I drove down to Sheffield to see the car after my enquiry on the Monday, I was told in a voicemail that the car was perfect drove great ( I knew it had been a CAT D) I Was assured all work had been done on the car I asked the damage that was done to the car and I was told by Dave via voicemail message ( which I have) that it was side damage to the doors on passenger side and pillar which had been fixed, so as I said I drove down and had a look at the car, I dealt with Noel on the Tuesday as It was Dave's day off pleasant enough chap who advised again the car was in perfect condition (baring in mind this is a 13 plate Ford Grand C-Max with only 16700 miles on the clock) I inspected the car and yes it did seem ok ( I am no mechanic) in there advert on Autotrader it advised the car had been mot'ed on the 23rd November so it had a full year (again giving the assurance the car was perfect) when I asked when down there to confirm I was advised it had mot until April 2018, Again I asked about the damage and was advised it was side damage to the car and Noel even showed me where there was a little mark on the passenger rear sliding door, I said yes id purchase if they put a years mot on the car which they did and it sailed through the mot apart from a faulty seat belt which they replaced from another grand C-MAX They had in stock, so again car (MOT Station has now been reported to Ministry of Transport) when I brought the car back from Sheffield I put it in to the garage local to myself to have it inspected and the knocking sound looked at (yep knocking sound and horn not working) I have now been advised today (5th Dec 2017 ) that the car was a total front end right off. not a side impact as was told (I have proof via emails and voicemail and 2 different witnesses) the horn was put back on the car upside down and only a single horn not as should be a double horn hence water getting in to the horn and well basically killing it, the knocking sound is still a work in progress at the moment (ill update this once we get to the bottom of it) the mechanics at the garage could not believe the car was on the road due to the shoddy rebuild that had been done on the car there is a load of major faults that will be updated once I have dealt with the legal side of this... Updated 6th December one of the main rattles of the car was the bolts that connect the new bodywork to the chassis of the car where not tightened properly (as garage said left loose) this in its self is a major safety concern. Drive shaft bolts where not torqued (updated 8th Dec 2017) I spoke with them today (5th DEC 2017)Who had a very blazy attitude of couldnt care less as i purchased it as a cat D but under the consumer rights act of 2015 this car is not fit for the purpose and i am entitled to my full money back, i have started the legal process to make this happen. Noel advised me that he would need to speak to the company directors ( In Fact after doing a check on companies house Noel Palmer is one of the company directors) updated 8th December 2017 Excellent cars have ignored all ocrrespondence even though the car is under the 1 month warranty that every car in the uk is issued with under law, so please do not buy from these guys as they will just fob you off right left and centre PLEASE PLEASE DO A INTERNET SEARCH ON THESE COMPANIES BEFORE YOU BUY A CAR FROM THEM AS YOU DONT WANT TO BE IN THE SAME SITUATION AS MYSELF

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+3 Found this review helpful

matt in response to no stars

Hi Just to update you I had a dealing with this company- basically sold me a pile of junk- shoddy MOT etc etc, car broke down after 24 hours of picking it up- again got a load of arrogant front from (Steve Wilmots (owner- I think) and Noel was the guy I was dealing with too, Long story short took 8 months in total and took them to court- won the case hands down- they never respond to anything until the last minute and don’t be scarred by the letter you might get from their ‘legal’ team.

Del Adair in response to no stars

Hi Matt I have plans for excellent cars that they won’t like.. all good things come to those who wait as the saying goes. Noel Palmer is one of the directors of the company but tries to fool people in to thinking. He is just a salesman, I have been contacted by a few people already regarding the company and I am building a dossier to hand over to TS to have them take them to court as well.

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"Peugeot buyer! "
4 out of 5 stars See
Dealer's knowledgeable
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I personally cant fault this dealership, everything went very smoothly. The staff were helpful and the car was really clean. I'm pleased with the car so would recommend them.

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"Excellent Service from Excellent cars"
5 out of 5 stars See
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Have always wanted a Fiat 500 and was delighted to find one at Excellent cars. Tom was lovely to deal with, made all the paperwork so easy for me. The car was spotless inside and out when I collected it and it was reassuring to know that that it had had a full RAC service so it was running and driving perfectly. I had shopped around when looking and I feel the price I paid for my Fiat was no more than I could have paid elsewhere. Very happy to recommend the guys down at Excellent Cars.

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"Do not buy from these"
1 out of 5 stars See
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Bought my car from Excellent Cars in March,arrived with a cracked window screen, a few dents and looked like it had a spray paint job done on it, drivers mirror had no plastic on the bottom of it, i was told off a kia garage that the car has defo been involved in a accident and the dealership forgot to mention any of this, shocking dealership ive complained about my car with them and nothing has been done,ive had to go seek legal advise as i want the car to go back to them and to be replaced. i feel like im stuck with this car as i have finance.

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Dealership Information

Not only do Excellent Cars stock used cars but they also provide finance and part exchange too. Based in Sheffield and covering the surrounding areas they have options such as Ford Focus, Vauxhall Corsa and Suzuki Swift in their stock at any one time.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
55 reviews3.3 out of 5 stars — Rated Average
Excellent
24
Very Good
8
Average
6
Poor
4
Terrible
13

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Contact Information

Address

Excellent Cars
Shepcote Lane
Sheffield
South Yorkshire
S9 1QT

Get in touch

0114 2945041
http://www.excellent-cars.co.uk

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Dealership Statistics

58%
Would recommend this dealer to family and friends
65%
Thought the dealer was knowledgeable and helpful
51%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Excellent Cars

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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