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#BUYERS BEWARE# well where do I start purchased a vaxuall corsa from Excellent Cars in 2017 on finance when I went the car I was supposed to get was supposedly been sold so they said they had this one (big mistake as I know nothing about cars). They wanted£100 holding deposit and the test drive I was out no more than 5 minutes the car had damage on the back bumper. I had only had the car a few weeks and had to have a oil leak fixed it also had 4 different tyres it has had 2 new Lander senses and a new exhaust I have been told the car was dodgy and had been involved in a accident by a qualified mechanic. Avoid at all cost they will take your money and rip you off
So we turn up to Excellent Cars at the arranged time and date with a view to purchasing a car only to be told we can look at it but can’t test drive it! So what’s the point in me coming all the way at 9am for nothing. The salesman suggested I should drive another one which is the same model as they at the same, errrr no, might be the same model but not the same car. Totally unprofessional, won’t be going back and certainly won’t recommend Excellent Cars to anyone, car salesman like the one I dealt with today are the ones that give the rest of them a bad name. Shambles.....
Everything from viewing to purchasing my car these guys have been amazing!! Noel went above and beyond to make sure the car was perfect before driving her away! .. can’t thank excellent cars enough for making me a very happy girl! Would definitely recommend anyone wanting a car to go Excellent Cars!! X
Bought MG6 really good price, excelllent and knowledge sales staff. Had problem with it, master slave cylinder collapsed. The car was collected and fixed with minimum fuss good communication and courtesy car provided. I can’t recomed these people highly enough!
Both the prices of the car and the finance were very good so I've found myself the car I wanted for a very good deal. happy days, Excellent Cars has a good variety of cars and are worth the visit.
bought car from these people thought I was getting a good deal but in the end I was let down. 1. told the car had 4 previous owners. when received log book it had 7. 2. told the car was a 2009 on log book it states 2008. 3. after many calls and e-mails still not received 6 months warranty although I have had the car 3 months. I think they are stalling on this so they don't have to pay out for 6 months warranty.
Contacted regarding mondeo with fsh and 12 months mot. Carl the rep was using it as we spoke and fetched it to my house to view, did not even need to visit dealership. Car was as described and viewed without any pressure. Price was very good and car purchased. Have seen the bad reviews but I can only say that I am more than pleased with the interaction and would use again.
If I could give no stars I would, so lets begin I purchased a car from Excellent cars (also known as s&n motors ltd) on Tuesday 28th November 2017 I drove down to Sheffield to see the car after my enquiry on the Monday, I was told in a voicemail that the car was perfect drove great ( I knew it had been a CAT D) I Was assured all work had been done on the car I asked the damage that was done to the car and I was told by Dave via voicemail message ( which I have) that it was side damage to the doors on passenger side and pillar which had been fixed, so as I said I drove down and had a look at the car, I dealt with Noel on the Tuesday as It was Dave's day off pleasant enough chap who advised again the car was in perfect condition (baring in mind this is a 13 plate Ford Grand C-Max with only 16700 miles on the clock) I inspected the car and yes it did seem ok ( I am no mechanic) in there advert on Autotrader it advised the car had been mot'ed on the 23rd November so it had a full year (again giving the assurance the car was perfect) when I asked when down there to confirm I was advised it had mot until April 2018, Again I asked about the damage and was advised it was side damage to the car and Noel even showed me where there was a little mark on the passenger rear sliding door, I said yes id purchase if they put a years mot on the car which they did and it sailed through the mot apart from a faulty seat belt which they replaced from another grand C-MAX They had in stock, so again car (MOT Station has now been reported to Ministry of Transport) when I brought the car back from Sheffield I put it in to the garage local to myself to have it inspected and the knocking sound looked at (yep knocking sound and horn not working) I have now been advised today (5th Dec 2017 ) that the car was a total front end right off. not a side impact as was told (I have proof via emails and voicemail and 2 different witnesses) the horn was put back on the car upside down and only a single horn not as should be a double horn hence water getting in to the horn and well basically killing it, the knocking sound is still a work in progress at the moment (ill update this once we get to the bottom of it) the mechanics at the garage could not believe the car was on the road due to the shoddy rebuild that had been done on the car there is a load of major faults that will be updated once I have dealt with the legal side of this... Updated 6th December one of the main rattles of the car was the bolts that connect the new bodywork to the chassis of the car where not tightened properly (as garage said left loose) this in its self is a major safety concern. Drive shaft bolts where not torqued (updated 8th Dec 2017) I spoke with them today (5th DEC 2017)Who had a very blazy attitude of couldnt care less as i purchased it as a cat D but under the consumer rights act of 2015 this car is not fit for the purpose and i am entitled to my full money back, i have started the legal process to make this happen. Noel advised me that he would need to speak to the company directors ( In Fact after doing a check on companies house Noel Palmer is one of the company directors) updated 8th December 2017 Excellent cars have ignored all ocrrespondence even though the car is under the 1 month warranty that every car in the uk is issued with under law, so please do not buy from these guys as they will just fob you off right left and centre PLEASE PLEASE DO A INTERNET SEARCH ON THESE COMPANIES BEFORE YOU BUY A CAR FROM THEM AS YOU DONT WANT TO BE IN THE SAME SITUATION AS MYSELF
matt in response to no stars
Hi Just to update you I had a dealing with this company- basically sold me a pile of junk- shoddy MOT etc etc, car broke down after 24 hours of picking it up- again got a load of arrogant front from (Steve Wilmots (owner- I think) and Noel was the guy I was dealing with too, Long story short took 8 months in total and took them to court- won the case hands down- they never respond to anything until the last minute and don’t be scarred by the letter you might get from their ‘legal’ team.
Del Adair in response to no stars
Hi Matt I have plans for excellent cars that they won’t like.. all good things come to those who wait as the saying goes. Noel Palmer is one of the directors of the company but tries to fool people in to thinking. He is just a salesman, I have been contacted by a few people already regarding the company and I am building a dossier to hand over to TS to have them take them to court as well.
Jason in response to no stars
Wish I read all these 'reviews bought a Citroen c4 in November 2018 by February the gearbox obliterated itself doing some digging and the pre sale inspection Carlisle auto repairs doesn't exist tried dealing with Noel with no luck just getting fobbed off now dealing with finance company and getting the same from them £ 7775 for the car and £5000 repair bill now the car is basically scrap
Derek A in response to no stars
I am surprised people are still buying cars from these, if your car is under finance then go down the route that the car is not fit for purpose and if needed take the finance company to court to have the car returned, a car sold by any dealer has to be fit for purpose, and not break down or cost lengthy repair bills only a few months down the line. I’d go speak with a solicitor and trading standards in Sheffield the more complaints they get the more they can do something about it.
Jason in response to no stars
Spoke to trading standards today they told me to send them a letter stateing they have got 14 days to sort something out or it's being returned as unfit for purpose then a trip to court to claim all my out of pocket expenses had to buy another cheap car to get me to work and now iv had to take another insurance policy out and pay 2 lots of road tax 700 quid to get the car back out of the garage with no gearbox in it or they was going to charge me for taking up one of there ramps cant wait take the smug look off there faces
I personally cant fault this dealership, everything went very smoothly. The staff were helpful and the car was really clean. I'm pleased with the car so would recommend them.
Have always wanted a Fiat 500 and was delighted to find one at Excellent cars. Tom was lovely to deal with, made all the paperwork so easy for me. The car was spotless inside and out when I collected it and it was reassuring to know that that it had had a full RAC service so it was running and driving perfectly. I had shopped around when looking and I feel the price I paid for my Fiat was no more than I could have paid elsewhere. Very happy to recommend the guys down at Excellent Cars.
Not only do Excellent Cars stock used cars but they also provide finance and part exchange too. Based in Sheffield and covering the surrounding areas they have options such as Ford Focus, Vauxhall Corsa and Suzuki Swift in their stock at any one time.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
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