18% Reviews
replied to
50% Recommend
to friend


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118 reviews from our car dealer reviews community
Leave a review for Fort Used Car Centre
Leave a review

118 reviews from our car dealer reviews community

Leave a review for Fort Used Car Centre
Leave a review
"New management & sales team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi All I've known this business for many years & the owner has a new management & sales team in place from the beginning of 2020. They strive to make every customer as happy as possible. They sell over 100 cars a month & deliver all over the country. Drop in & see the changes, you'll not be disappointed.

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"Carl the manager,mark hunt the owner "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Carl the manager and mark hunt the owner are conmen do not give them a deposit you will never see it again

"Good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My brother who is deaf bought a car the sales person was sam.he was well looked after and taken care of. Overall from start to finish was excellent. Thsnk you

"Fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my car and found the whole experience very quick and smooth. I went in not knowing what I wanted and left with a car I love! Professional and friendly staff, Would recommend to a friend!

"Car Purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great cars nice salesman Jason, I’m very happy with my BMW 3 series and will highly recommend Fort used car centre.. Thanks again good job guys

"total scammers don’t go near this garage"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i bought a rcz which was total disaster turbo kept going limp so in 3 weeks i had 2 days then had it back and once again another light came on so i asked for my juke back that i part exchanged told me gone to auction so i couldn’t have it but went on site today hey there it is for sale total scammers and awful cars keep away

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+8 Found this review helpful
"Avoid"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To put it short this garage couldn’t organise a piss up in a brewery. Twice i tried to collect the car. Bearing in mind i live atleast 2 1/2 hours from the garage only to be let down about half way both times. Even after being told its ready on a friday i get half way up there on the saturday and get a phone call saying they are still waiting for parts. I was told the garage has serviced the vehicle only to find on closer inspection the oil level is on minimum and also the coolant is the same! I managed to get a 12 months warranty extension on the vehicle but still 2-3 weeks later i havnt had an email about it. I hope they didn't lie about that just to get a sale 🤔 All in all not a great experience of this garage for me and will most definitely be telling people to avoid at all cost!

"Worst service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car and the car is a very bas quality; the engine clearly wasn’t working that well, the DPF was blocked and the noise when the car was on sounded almost like a tractor. When I first bought the car, it took a month for the dealer to actually give the car to me due to some difficulties with the car. After that month passed, I received the car and drove it for half of the day and there were already problems that I had to get fixed, hence sending the car back to get it fixed. They told me they’d fix it and left me to keep calling them everyday quite frequently. Every time they opened the phone they would make fun, for example; I’s say ‘hello are you okay?’ And they’d reply ‘yes, you are in the UK’, which was very unprofessional and unnecessary. When a customer is taking time out of their day to check up on their car, an employee shouldn’t joke about in that manner; it wasn’t even intended to be funny. There’s too much I could write about their flaws as a company and failure to please their own customers, but I don’t have any more time for them.

"Absolute nightmare company to deal with"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After taking the car back to Fort Used Car Centre 3 times for the same issue that was finally resolved. I’m now left with another oil leak that and was told to simply call Jazz to book it in. 6 phone calls today later I finally got holdback of him to be told, oh well you’ve had the car since January and it’s apparently now not covered under warranty, But now he needs to check what works been done in the car previously? And as your guesses he never called me back like he said he would. Don’t waste your time just go somewhere that will treat you how you’d expect.

"Just sell junk"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought bmw 1 series and Fort Used Car Centre had it more than me 3 steering racks strut bearings new radiator expansion tank car was a nail after 3 months they exchanged it I chose a Mini Cooper within a week engine light come on back and forth to them again now engine light back on and engine starting to rattle trued to book in today busy for 2 weeks because all the cars are nails said I’ve got to pay for diagnostics what the point of having warranty complete joke stay clear

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Dealership Information

Fort Used Car Centre is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
118 reviews3.1 out of 5 stars — Rated Average
Excellent
58
Very Good
1
Average
4
Poor
14
Terrible
41

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  • Contact Information

    Address

    Fort Used Car Centre
    263 Bromford Lane
    Birmingham
    West Midlands
    B8 2SG

    Get in touch

    0121 326 6332
    http://www.fortauto.com

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    18%
    Percent of reviews responded to by this dealer

    Additional Information About Fort Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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