21% Reviews
replied to
71% Recommend
to friend


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14 reviews from our car dealer reviews community
Leave a review for Foxhunters Motor Company Ltd

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14 reviews from our car dealer reviews community

Leave a review for Foxhunters Motor Company Ltd
Click on the stars to start your review
"Kevin bell"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have dealt with Les Rayner at Foxhunters Motor Company for 14 years so have my kids we all have cars from this company and hand on heart they have been excellent over the years Guy Rayner and David are the most genuine people you could e ever meet keep your heads up lads your simply the best.

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"perfect "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with Foxhunters Motor Company has been great! I bought a Ford Kuga from them at the end of January. Its been back a couple of times for some minor repairs but they have been really good and got it sorted as quick as possible. I would definitely recommend this dealership.

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"Pretty average "
2.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Foxhunters Motor Company last year, I saw it on a car finance website. When I went to collect it I noticed a couple of issues with it. I pointed them out to the dealers and they said they would get them sorted and they did but it took them a long time and a lot of pestering. The car has been fine mechanically so I would say yes - I would recommend Foxhunters but it depends on the car.

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"Ian C"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

well had my golf now for 3 years, part exed my bmw 3series and in those 3 years it has never missed a beat, never failed to start and passed every mot with no problems, its not my first car from les Rayners foxhunters I have had several over the years and never had a problem with any of them. would recommend to anyone.

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"KM"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car for a little over £5k. Within 4 months it wouldn't drive after the problem had been wrongly diagnosed by their mechanics numerous times. Finally they sent it to a specialist and told us it was jut a small problem and they were waiting for a part. Every time we rang, they told us it would just be another day or two - finally we went to the specialist to ask what was going on only to find our car with the bonnet up on a ramp with nothing inside of it at all - apparently it needed a whole new engine amongst other things and they still hadn't even found one that was within the price they were willing to pay. we had been lied to for weeks - and without a car. We wanted to reject the car with the finance company but Guy Raynor promised us a courtesy car (which also broke down and had to be replaced) and an extra years warranty if we kept the car. Well I can tell you now that we have had the car 23 months so apparently still within the extended warranty and it needs £2.5k worth of work - new gear box and a new turbo and not only is he saying he didn't offer the extended warranty but he says it wouldn't be covered. he is also saying we should be grateful we got 30,000 miles out of it so doesn't know what our problem is. At £5k that works out at £6 per mile if we scrapped it now. The work that was done after 4 months cost just short of £3k and the work that needs doing now is £2.5k which is more than the car cost. He has sold us an absolute piece of work and doesn't care at all. Beware of Foxhunters Motor Company and never go there.

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Guy Rayner from Foxhunters Motor Company Ltd in response to KM

We have just been made aware of this review now. If I remember rightly this customer had a few issues just after they bought this car which were repaired at no cost to the customer and we gave them an extended warranty. When they had another issue they had done 30,000 miles and had not serviced the car during that time meaning the warranty company would not honour the claim. It is the responsibility of the customer to make sure the car is serviced within the miles and time frame stipulated by the warranty company. We can not be held responsible for faults that have occurred due to customer neglect.

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"Brilliant"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very quick and easy process, not hassle. I bought a Volvo V4 back in June and I have had no problems, it runs really well and I am really pleased with the car. The dealers were really helpful and knowledgeable. I would very highly recommend this dealership to anyone.

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"A few problems"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi A4 from Foxhunters motors in April but unfortunately didn't actually receive the car straight away as the alloys needed replacing. Since I have received the car I have discovered more faults despite the dealer claiming that the car had been recently serviced. I am currently waiting for the dealer to get me a hire car but despite the issues the dealer has been pretty good in sorting out any problems and I would still recommend him to others.

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"Black and White Stevie"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from the lads at Les Rayner Foxhunters. The managed to get my payments £10 per month cheaper than Carfinance247 and got the car ready for me to collect the next day as I was going away on holiday. Would definatley recommend to anyone.

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"Big problems"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I do NOT recommend this dealer. There was no test drive and because I had to travel a long way for the car I was left with little option but to proceed on first impressions. When I got home there was a noise coming from the front left wheel, and also a problem with the back left door handle. Tried speaking to the dealer but they were not helpful, they just suggested I bring the car in but I am not local so cannot!

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Guy Rayner from Foxhunters Motor Company Ltd in response to Big problems

We have just been made aware of this review now. We are always willing to help customers with any faults that they have after collecting their vehicle. However it is down to the customer to return the vehicle so that we can investigate and repair and this is explained to the customer upon collection.

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"helpful and friendly"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesman were very friendly and helpful at Foxhunters Motor Company. On looking around their site I found that they had a well presented forecourt with very nice quality vehicles. I would recommend them to anyone in the Whitley Bay area and beyond because of the way I was treated when purchasing my car from here. I answered a 5 for every question in this review

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Dealership Information

Foxhunters Motor Company Ltd or Les Rayner Foxhunters Motor Co. Ltd as it is also known is a family run business that has been estbalished now for over 30 years.The cars sold from this dealership come HPI clear and come with a 12 month MOT, Full Service & Safety check as well as a warranty. Other services you can expect from this car dealership are part exchange, finance and they buy cars for cash.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews3.9 out of 5 stars — Rated Very Good
Excellent
9
Very Good
1
Average
1
Poor
1
Terrible
2

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Contact Information

Address

Foxhunters Motor Company Ltd
Foxhunters Road
Whitley Bay
Tyne And Wear
NE25 8UG

Get in touch

0191 2528282
http://www.lesrayner-foxhunters.co.uk

Opening times

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Dealership Statistics

71%
Would recommend this dealer to family and friends
78%
Thought the dealer was knowledgeable and helpful
64%
Thought issues were resolved quickly and easily
21%
Percent of reviews responded to by this dealer

Additional Information About Foxhunters Motor Company Ltd

Company Formed: XXXXXXXXXX
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FCA Ref: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
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