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60 reviews from our car dealer reviews community
Leave a review for GP Car Sales
Leave a review

60 reviews from our car dealer reviews community

Leave a review for GP Car Sales
Leave a review
"The unlucky one"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When first brought this car a few weeks in issues had began. Exhaust leaking, headlight leaking, heated mirrors not working. Rang the dealership who were happy to deal with the issues. Was first given a courtesy car which did not have working headlights. When taking it back was told by Adam “do you want the car or not” to which is replied no as this was not road legal. Throughout the process of them fixing these issues all seemed fine. Told I would get a new headlight, exuast would be fixed and mirror replaced. When collecting the car I could see there was another Ford Focus on the forecourt with parts taken of matching the ones I was told would be replaced brand new. Drove home to find they had not put my working bulbs in the second hand light that they had replaced. When ringing the dealership they told me to come back and they would sort it. After the 2nd trip back there I got home to find they still hadn’t done this correctly. As the weather got colder I noticed the new mirror they had said they had replaced was not working. I take it they had replaced this mirror with a second hand one from the car that was on the pitch. When I rang them they was happy to look at this again along with a further issues of a tyre noise. When discussing these issues with Gary he said it’s a uneven tyre it’s fine untill I replace it. Weeks down the line even further issues the car was absolutely flooded with water from a leak in the car. Mould behind the back seats. I had taken this back in again for them to look at. Whilst at there approved garage I had requested that the brakes that were squealing very loudly and the tyre was looked at. When dealing with with the repair garage they told me Gary was very reluctant to change the tyre and that he would agree to have the breaks sanded down. When picking the vehicle up it was told the leak was coming through the rear break light and has been sorted but was still left with flooded carpets and a mouldy back seat. Days had passed and the issue was still there. I had took it on myself to speak to a freind who worked at a Ford garage who straight away knew what the very common issues was. Eventually this was fixed by GP car sales and when I got the car back they had said they had removed all the water and cleaned the seats. When I got the car back home suprise suprise they had not done what they said. Carpets were still soaking to which Gary told me they would dry out. It took me a weekend of removing carpets and removing the back seat to get rid of the mildew and heaps of water that they apparently had removed. Although GP car sales are happy to resolve the issues it seems they try to do them as cheap as possible and will try bodge these things up till the warranty is up. After spending £4200 on a car I would not expect 6 months down the line a car to have so many issues. I’m no having to pay for a timing belt and water pump change and looking at a whole new exhaust system due to it being rotten underneath. Not only that brake pads and discs will need replacing. But as Gary says “ cars have wear and tear”. I see a lot of people have had a good experience with this company but I must of been the unlucky one.

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+0 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a volvo from this garage and had great service and nothing seemed to much trouble. They even had the cambelt changed has I was worried about it although it probably didn't need doing. Joe and Adam we're really helpful. I'd most definitely recommend this garage and will use in the future when looking for a new car 😀

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+6 Found this review helpful
"Fantastic choice of stock"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was rather nervous in the current climate purchasing a new car. I’ve never had to go through the experience alone before. After finding a car online and this led me to GP Car Sales. The staff were ever so helpful, they really took the time and effort to ensure it was what I wanted and would suit my needs. Every question was answered and being a complete novice when it comes to cars m, it really put me at ease. I would highly recommend this garage.

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+10 Found this review helpful
"Stunning volkswagon polo"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a stunning vw from these guys yesterday absolutely mint condition inside and out service was amazing knowledgeable staff to answer any questions I have polite and helpful throughout and part exchange I received on my other car was very generous highly recommended been a customer for years and I can honestly say service has been consistently of a high standard each time wouldn't go anywhere else

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+8 Found this review helpful

Judy skelding in response to Stunning volkswagon polo

Excellent click and collect service seamless and stress free

"Car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great staff members and a great company to buy a car off they even done a full service as well.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly, very helpful they go the extra mile and do what ever they can to help, never had any problems with cars from here good quality runners

"Fantastic dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a beautiful 308 from GP this week absolutely fantastic service from these guys nothing is too much trouble and my car is absolutely perfect and in stunning condition honestly would not go anywhere else Thankyou GP car sales

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+9 Found this review helpful
"Awesome "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As always the service from Gary and Tom was first rate, I have had 3 cars from them and they have answered all of my million and one questions. So knowledgeable and friendly would recommend them every time. Happy to deal with them again when I purchase my next car

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+7 Found this review helpful
"Great, pressure free service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys at GP cars were really helpful and relaxed, didn't pressure me at all to purchase a car, and even found the car manual and logbooks that weren't with the car when I brought it.

"Trouble free motoring"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought the first car a Seat Ibiza off GP car sales about six month's ago for our daughter and it has been a perfect car. She has covered approx 7000 miles in it without any issues. .Her partner bought a car off them a couple month's later and has run his car a VW Golf for the last four month's also without problems. Both of the cars have come with a comprehensive service history from both main dealerships and also independent repairers. I would not have any issues recommending this garage to anyone based on our purchases which we have made. We have dealt with both Tom and Gary in the purchases and did not feel any pressure to buy a vehicle at any point.. I will be returning to GP cars in the future

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Dealership Information

GP Car Sales is an Independent dealership that is based in Cradley Heath. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
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Part Exchange
Sell Your Car
Servicing
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Warranty
Ratings
60 reviews4.4 out of 5 stars — Rated Very Good
Excellent
49
Very Good
2
Average
2
Poor
4
Terrible
3

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    Contact Information

    Address

    GP Car Sales
    Lower High Street
    Cradley Heath
    West Midlands
    B64 5AB

    Get in touch

    01384 412684
    http://www.gp-carsales.co.uk/

    Opening times

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    Dealership Statistics

    86%
    Would recommend this dealer to family and friends
    6%
    Percent of reviews responded to by this dealer

    Additional Information About GP Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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