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We had been searching for a Suzuki Swift for my son a newly qualified driver. After many let downs we spotted a likely looking car with GP Car Sales Cradley Heath. The car checked out nicely and we took it for a test drive - "here are the keys off you go" said Paul the salesman. "What - you not coming with us" I replied. "No need to - you won't get lost will you?" - Well I have never ever took a car for a test drive without someone being present in the vehicle - this is adding up to a good experience I thought. 30 mins later we had come to a deal and my son was chuffed to bits. A couple of glitches though - only one key and we found out later that the silencer box was been supported by an old leather belt! We got back onto Paul and to be fair the chap cannot be faulted - brand new silencer fitted without question within a week and a new spare key fob sourced, re-programmed and blade cut locally too. A check up phone call too. Now that is what I call aftercare - all this for a £1700 car - brilliant! So I have to say - from the quality and price of the cars, the friendly relaxed approach and swift actions to correct the above a great experience and I have been delighted to leave this review. Cheers Paul you are a diamond geezer!
Reviewer has confirmed their email address
In light of the review above the car dealer has contacted me had the car repaired that I was interested in and apologised for any mix ups he was polite professional and very accommodating I have dealt with gp for many years since he first opened and I am so impressed by his manner and his commitment to his customers Well done your a star.
I expressed interest in a car from GP Car Sales via email said I would be coming to view at 1.30 next day arrived I was told that car being valeted and I would be contacted on its return just checked website looks like cars been sold I was a valued customer 3 vehicles so far never again can't understand why they weren't honest disgraceful won't be using again.
Julie small in response to Interest in car
After leaving my initial review above I was called by go car sales to discuss the matter they apologised and explained the car wasn't sold it was unfortunately scrapped they were sorry they didn't update me and apologised again i appreciated there honestly and that they took time and trouble to call me I have had many dealings with them in the past regardless of this mix up I would use them again I think that the fact that they called me to apologise demonstrates professionalism and good manners.
Tom at GP Car Sales was extremely helpful and friendly, definitely met my expectation. He did everything to find me the best finance and in the end as he promised I drove home with an amazing black Honda CR-V !!! I recommend this car sales to everyone!!!! Thanks again!!
GP Car Sales is a good dealership and friendly, helpful staff. I have had my Focus for a couple of months now and I have had no serious issues with it. It was in good condition and reasonably priced. I would recommend.
Reviewer has confirmed their email address
My experience with GP Car Sales has been brilliant. Tom was really helpful and friendly and truly bent over backwards to make the whole experience pleasant and stress free! I bought a Golf in January and I have had a couple of issues with it but nothing that hasn't been resolved quickly and efficiently. The car was a brilliant price too! I would recommend this dealership for sure.
Reviewer has confirmed their email address
I bought my car from GP Cars Sales in September last year. The car was in good condition but developed issues with the head gasket so had to go back. The dealers resolved the issue fairly quickly and it's been fine since. The team were helpful and friendly and I would happily recommend this dealership.
Reviewer has confirmed their email address
No major issues at all. I bought a Vauxhall Corsa from here back in September last year and up to now it's been great. The car was clean and in good condition and a very good price. The dealers were really helpful and friendly and and the dealership is quite local to me which is great! I would happily recommend this dealership to my friends and family.
Reviewer has confirmed their email address
I don't often leave reviews but I Just felt I hade to leave a review here as this company GP Car Sales provided me with top class service and so very friendly and helpful I just felt I had to share my experience so that others would know that if they choose to use this dealership they will not be disappointed with the friendly and helpful service given I will certainly recommend and use their services again as I could not be more happy with my experience many thanks guys .
I purchased a Vauxhall Astra from here a few months ago. I had one issue with the car but the dealership got it resolved very quickly and efficiently. The dealers were very helpful and friendly and the car was clean an ding good condition when I received it. It was also very good value for money and I would definitely recommend this dealership to my friends and family.
Reviewer has confirmed their email address
GP Car Sales is an Independent dealership that is based in Cradley Heath. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 49 | |
Very Good | 2 | |
Average | 2 | |
Poor | 4 | |
Terrible | 3 |
GP Car Sales
Lower High Street
Cradley Heath
West Midlands
B64 5AB
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