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Just purchased my first car from GP Car Sales, excellent, friendly customer service and I got a great deal. Highly recommend! Thanks so much for all your help
BOUGHT CAR FROM GP CAR SALES, ASKED IF FULLY WORKING CAR, TOLD YES, PURCHASE IN DAY TIME, FOUND BOOT BUTTON FAULTY, OFFER £30.00 OFF PRICE, THEN DROVE HOME TO FIND INTERNAL LIGHTS NOT WORKING, AFTER AND HAD THEN PAID £55.00 TO GET DIAGNOSE, ROOF CLIPS PROMISE, NEVER SENT AND SELLER BLAME US FOR CAR NOT WORKING- CLAIMS NEVER GOT TEXT/ EMAILS, YET WEBSITE DOES NOT ALLOW YOU COPY AND PASTE, SO SENT RECORDED LETTER, HE REFUSE TO PAY TRAVEL COST (WE LIVED IN KENT OR COLLECT CAR TO GET FIXED, I WOULD WARN ALL, NO PAPERWORK AS VAT REGISTER NUMBER ON, HE EVEN ADMITTED NEVER CHECK INTERNAL LIGHTS, SO SOLD CAR TO US AND LIED RE FULLY WORKING, UNDER SALE GOODS ACT 1979, ITEM MUST BE SOLD AS DESCRIBED. SO WE LEFT WITH TAKING THE COMPANY TO COURT, ASK FULL NAME AND TO DATE FAILED TO SUPPLIED, IN ONE WORD, DISHONEST AND WE NEVER RECOMMEND, HAPPY TO SUPPLIED ALL PROOF WE PURCHASE CAR ON 17TH SEPT 2015. WORSE CAR SALES PLACE EVER.
Reviewer has confirmed their email address
Gary from GP Car Sales in response to LAWRENCE
We have offered on numerous occasions to fix your internal light but you are unwilling to bring the car to us. Regarding the VAT number as we explained on the phone this is not something we are willing to give via Text message for obvious reasons. We have at no point tried to blame you for your internal lights not working and am unsure why you would think we have. Your internal lights not working is a minor issue which no doubt could be resolved relatively easy but if you are unwilling to bring the car to us we obviously can not fix it. Your internal lights not working does not in any way make the car unsafe or unroadworthy. This is the only fault you have had with the car within 2 months - we have even offered to pay someone local to you to fix the light but you have been unable to get this simple repair done. I do not think in any way we have been unreasonable and we are still willing to rectify this issue sensibly should you wish to make arrangements with us or directly with our electrician. We feel your negative feedback is unfair given the nature of your problem and our persistent attempts to help you rectify this.
Everyone at GP Cars were helpful and professional and I got some useful advice, they were frequently in contact throughout the sales process. The car was ready promptly following the sale and I will definitely use these them again.
Reviewer has confirmed their email address
Really happy with the service from GP cars. As a young woman I didn't feel intimidated like I have done at other places. The guys made me feel comfortable and informed to enough to choose the right car. Totally recommend!
GP Car Sales were excellent, when I thought there was a problem with the hand brake they were so helpful. They had a look and found it was a problem with the back wheels and fixed it quickly with no questions asked, exactly how good customer care should be.
Reviewer has confirmed their email address
After two days I did end having to give the car back to GP Car Sales as there was significant faults but to the dealerships credit they did deal with the situation quite well and it was resolved in the end.
Reviewer has confirmed their email address
I can't fault GP Car Sales, the guy was upfront about the car and knew what he was doing, the car so far hasn't had any problems. They're a decent dealership and I recommend them.
Reviewer has confirmed their email address
I couldn't find a bad word to say about GP Car Sales if I tried, the transaction was simple, quick and efficient and the car is magnificent, good motor at a good price, what more could you want.
Reviewer has confirmed their email address
The service from GP has been shocking. First of all they told me the car was ready when it wasn't. There were immediate issues which took them over 2 weeks to fix despite saying it was a priority. When I went to pick it up afterwards, after taking a day off work and paying to travel they told me it wasn't ready 45 minutes before I arrived. I've reported other issues and they told me they would contact a mechanic and get back to me and I've not heard from them since. poor service all round and an experience I would not repeat or recommend.
Reviewer has confirmed their email address
Third car purchase from gp cars, Very happy with purchase and satisfied with the way a small issue was dealt with straight away, without fuss. Will use them again.
GP Car Sales is an Independent dealership that is based in Cradley Heath. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 49 | |
Very Good | 2 | |
Average | 2 | |
Poor | 4 | |
Terrible | 3 |
GP Car Sales
Lower High Street
Cradley Heath
West Midlands
B64 5AB
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