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I purchased a Renault Grand Scenic from GP Cars. The customer service and salesmanship was without fault. Exemplary in my opinion since I have dealt with others in the past. GP cars are proffessional and care about their customers. After an issue with my car the manager didn’t hesitate to collect the car and provide me with another car to use in the meantime. Service was fast and responsive. I will without a doubt use and recommend this company again. Thanks a lot!
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Good service from both guys at gp car sales, very happy with my car but after care service does need some attention kept ringing about my widescreen with no joy Chris
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Bought 2 cars recently,Nissan Qashqai And A Suzuki Swift ,One For Myself And Other For My Daughter,,Both Cars Brilliant,Excellent Low Mileage, Good Spec,good Price ,done Me a Very Good Deal On Part Ex,Very Good warrent,And After Sales service not A Problem couldnt do enough over all 10/10 Highly recommend gp car sales.
Brought a fiat punto grande from gp car sales for my sons first car £800 after a few weeks noticed some issues called garage even though we had no warranty the service was excellent surgested a garage and there was a few big issues and they agreed to pay half couldn’t get much fairer than that
Brought my Audi from GP Car Sales and have been happy with the purchase ever since. The car was exactly as described and I got a great deal on my part ex! Would recommend to anyone!
As I have a job where I require a car daily without interruption and as my old car gave up the ghost, I was left without a car. After a call around I spotted a Citroen for sale at GP cars on the website. I called but unfortunately it was sold. I was told they had just had in a nice Ford Fiesta in part exchange,which sounded perfect. A few minutes later I was texted the photos of the car. I managed to catch a train to get to the garage. (Super convenient as the garage is right by Cradley Heath train station) on arrival I saw the car, which in the time I had travelled there, had been valeted. I took the car for a test drive and the whole process took less than 3 hours from call to drive away. Outstanding service, I know where I will be going for future car purchases! Many thanks to Gary and his team!
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I bought my car from these guys back in August 2017. They'd put it through its MOT just the week before and although it had failed the first time round because of its bald tyres on the back, (with a note about how tired the front two were and a recommendation that although they were just about legal, to replace them soon) they must have replaced them that evening because the next day it passed its MOT. When we first went to view the car, we obviously checked that the tyres were ok. We even took a quick look at them again before driving off with it a couple of days later, and everything seemed fine. My car must've still got its new tyres on that it passed its MOT with. We had a 3 month warranty with the car, and several things went wrong with it in those few months; one of the headlights kept going out and had to be fixed, the heater wasn't blowing hot air, the car refused to start due to a problem with the starter motor, two pipes in the engine seemed to have basically melted and needed replacing, and we had to investigate an apparent leak in the boot, which still harbours water now. For these different repairs, I often had to leave my car with the garage for several hours at a time, once overnight and another time with a garage down the road that they subbed the work out to. Generally we were happy with what seemed to be an efficient service. Although things were going wrong with the car, at least they were working hard to fix it. After having this work done, we went to stay with a relative who used to be a military car mechanic. The first thing he did was glance at my tyres, and send me straight to a garage down the road from him to get them replaced. With those tyres on, if I'd been stopped by the police I would've gained 12 points on my licence. If I'd been in a car crash, I wouldn't have been covered by my insurance. I keep my car in a locked garage every night. I work in a gated independent school with cctv on every corner. I'd driven my car nowhere else (other than my relative's house and the car garage) in this time. The tyres our relative found on my car fit the description of the tyres on the car's failed MOT to the letter. The only conclusion I could draw from this was that GPMotors had swapped the new, road worthy tyres they'd put on my car (to get it through its MOT and sell it) with the old ones they'd taken off it, when I'd taken it to them to have work done. The only plausible alternative was that the garage they'd sent me to when they subbed the work out could've been to blame. If this were the case I still felt that GPMotors were responsible as they were the ones ultimately responsible for the work done to my car, (and also the security of my vehicle while it was worked on) whether they subbed it out or not. I went back and spoke to Tom. I remained totally calm the whole time. He may have (in my opinion) cost me £300 for a new set of tyres, but I was the one legally responsible for checking them every time I got in my car. He might have stolen from me, and potentially put my life and the lives of others at risk; he may have taken me for a fool, but I'd acted like one, and I couldn't start openly accusing him of anything because I had no hard proof. I explained the whole situation to him and although he (obviously) tried to look surprised and denied all knowledge, he did say that he was sorry this had happened to me, and when I showed him how bald my spare tyre was (it was just as bad as the ones I'd been driving around on) he offered to replace it for me "as a gesture of goodwill". Make what you want of Tom and GPMotors. I'm not writing this to get emotional and say bad things about them, I just want to give an honest account of what I found it was like to buy a car from them. I wouldn't even go as far as to say don't buy a car from them. Personally I wouldn't, but wherever I do buy from in the future, GP Motors have helped me learn the hard way; ALWAYS CHECK YOUR TYRES.
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Staff from GP Car Sales in response to Stole my tyres
Hi. So sorry you feel the experience you had with us was a bad one. Indeed we accept that we had your vehicle in for repair on a few occasions. Most of these times it was for relatively minor issues and each time we repaired the vehicle at no cost to yourself and we felt as though you had left happy each time - indeed you were recommended to us by someone you know who had also purchased a car from us. The last time we saw you was some months back when you visited after having your tyres changed based on the recommendation of your relative. We therefore did not have the benefit of inspecting them ourselves. Having said this we are not doubting that your tyres required changing - it simply would have been of benefit to us to have seen them and if they were as bad as you state we would have had them changed for you, without cost to yourself of course. We are certainly NOT in the business of stealing peoples tyres. As you know from your visit to us we do not have our own workshops and use local garages for any necessary repairs. I also feel that to leave us just 1 star is very unfair and you have no doubt based this primarily on your tyres. As I mentioned any repairs we carried out to your car were done swiftly and without cost to you. We wish you all the best in the future.
I have bought and sold cars through Gary and Paul and have beeen delighted with their personal service. Recently I had a dent fixed in my precious Golf Gti plus an interior valet which I was very pleased with which was not expensive. Nothing seems to much trouble for these guys, just give them a little time to sort things out and you should be pleased with the result.
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Bought a car from Gary, absoloute pleasure nothing was too much trouble including a few bits of aftercare that were looked after really well. Made us feel comfortable the whole way through the buying process. 100% recommended
GP Car Sales is an Independent dealership that is based in Cradley Heath. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 49 | |
Very Good | 2 | |
Average | 2 | |
Poor | 4 | |
Terrible | 3 |
GP Car Sales
Lower High Street
Cradley Heath
West Midlands
B64 5AB
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