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16 reviews from our car dealer reviews community
Leave a review for Hendy Car Supermarket

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16 reviews from our car dealer reviews community

Leave a review for Hendy Car Supermarket
Click on the stars to start your review
"Fantastic service and quality car!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I walked into Hendy knowing that I wanted to change my car, but not really knowing what to get with our budget and knowing very little about cars. I was greeted by Nigel, straight away I felt comfortable describing my requirements of a new car. Nigel took note of what we were looking for and we viewed the cars on site. Nigel’s knowledge of each vehicle made it much easier to make a decision on a vehicle and I have now bought something I wouldn’t have previously considered because each car was explained in terms of pros and cons for what we needed. The whole process was much easier than I ever imagined, including trading in my old car and setting up our new car. Nigel’s customer service and knowledge has been exceptional, from initial enquiry through to purchase and collection. Many thanks to Nigel and the Hendy Team.

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+1 Found this review helpful
"Excellent service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having bought our last car from Hendy Car Supermarket and the service we received then, we thought we would visit again in wanting to change our car. The salesperson Owen was very helpful and showed us estates that we were looking to buy, in choosing the estate we liked and after taking it for a test drive we decided to buy it. We felt very relaxed and Owen dealt with everything from start to finish and answered all our queries, We can't thank Owen enough for all his help and the service we received. He is a credit to your company.

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+2 Found this review helpful
"Brilliant customer service! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Accompanied my daughter to Hendy car supermarket following a recommendation from an other very happy customer. We were given a warm and friendly welcome by Lee who actually listened to what we needed from a car and listened to what we wanted to spend and gave us lots of helpful advice about cars we were interested in and never once attempted to tempt us into buying one we couldn't afford. Lee had a very unique relaxed approach , shattering the old image of the pushy salesman ... He genuinely was THE most helpful, knowledgeable chap we had dealt with during our search for a car and he totally took the stress out of the whole process. We would 100% recommend friends and family to come to Hendy . Just brilliant.

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+4 Found this review helpful
"GREAT CUSTOMER SERVICE"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Awesome customer service from Lee Repullo when i went in to buy a new car at the weekend in the Exeter branch. Came away with my perfect car and had lots of help from Lee to make sure it was right for me. Will definitely be recommending Hendy Car Supermarket to friends and family.

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+3 Found this review helpful
"Best car garage around"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hendy Car Supermarket are always welcoming and nothing is to much trouble, brought my car from Hendy 4 years ago, great car, free mots with this car and has past every time will only buy a car from them!

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+5 Found this review helpful
"great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am just writing to say nigel AT Hendy Car Supermarket is a great salesman when buy a car take s his time to make sure your happy and take you for a drive I have bought over 13 cars from Hendy cars would not go any were different all ways look after you many thanks, Pauline Milner.

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+4 Found this review helpful
"Hard selling"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went into Hendy's Car Supermarket for a test drive, having decided on the car I wanted but was put off by the other products they wanted to sell me, insurance for depreciation, scotch guard for the fabric interior, alloy wheel protection, dent protection, break down protection...I had enough after 2 hours, the salesman telling me last month was their best month selling 170 cars in a month (hard to believe) so left without purchasing! All these extras increased the price.....take note Hendy, you would have had a sale!

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+1 Found this review helpful
"Very pleased with purchase "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealt with Lee from Hendy Car Supermarket throughout purchase and was easy to talk to and no pressure selling, we were impressed with the level of service we received and certainly very pleased with the vehicle.

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+5 Found this review helpful
"Theekid"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really bad business practice experienced at this dealership. Went to view car (travelled 200miles) and agreed to buy. Then two weeks later when I went to collect the car, an alloy wheel had been swapped for a damaged one and put on to my car. Sales Manager said I must have missed it on viewing which I didn't. Not interested in trying to sort the problem. All I can say is be very careful when viewing a car then when you go to pick it up. Things may have been swapped from your car.

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+2 Found this review helpful
"Hayley"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I baught a vauxhall corsa back in October, I have had nothing but problems with it the horn the key an the list could go on! And when I ring to talk to receptionist at the exter branch I all I got was a rude and disgraceful tone from her! And when I asked if she could tell me when my warranty ran out and what my warranty covered duo to not having my paperwork due to a personal reason, I got a tut an shy, totally unprofessional and I no I definitely wouldn't want her being the first person my customers talked to! Definitely wouldn't use this company again!!!

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+2 Found this review helpful
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Dealership Information

Hendy Car Supermarket is a used car dealership that has plenty of stock on site including some of the most popular car makes and models available including Honda, Mercedes-Benz and Ford. This dealership also provide finance, part exchange and servicing on site as it is required. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews3.6 out of 5 stars — Rated Very Good
Excellent
9
Very Good
1
Average
0
Poor
5
Terrible
1

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Contact Information

Address

Hendy Car Supermarket
Marsh Barton Trading Estate Marsh Barton Road
Exeter
Devon
EX2 8NT

Get in touch

01392 499600
http://www.hendycarsupermarket.co.uk

Opening times

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Dealership Statistics

62%
Would recommend this dealer to family and friends
62%
Thought the dealer was knowledgeable and helpful
63%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Hendy Car Supermarket

Company Formed: XXXXXXXXXX
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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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