Hendy Car Supermarket reviews, Exeter
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13 reviews from our car dealer reviews community
Leave a review for Hendy Car Supermarket

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13 reviews from our car dealer reviews community

Leave a review for Hendy Car Supermarket
Click on the stars to start your review
"GREAT CUSTOMER SERVICE"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Awesome customer service from Lee Repullo when i went in to buy a new car at the weekend in the Exeter branch. Came away with my perfect car and had lots of help from Lee to make sure it was right for me. Will definitely be recommending Hendy Car Supermarket to friends and family.

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+0 Found this review helpful
"Best car garage around"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hendy Car Supermarket are always welcoming and nothing is to much trouble, brought my car from Hendy 4 years ago, great car, free mots with this car and has past every time will only buy a car from them!

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+2 Found this review helpful
"great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am just writing to say nigel AT Hendy Car Supermarket is a great salesman when buy a car take s his time to make sure your happy and take you for a drive I have bought over 13 cars from Hendy cars would not go any were different all ways look after you many thanks, Pauline Milner.

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+2 Found this review helpful
"Hard selling"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went into Hendy's Car Supermarket for a test drive, having decided on the car I wanted but was put off by the other products they wanted to sell me, insurance for depreciation, scotch guard for the fabric interior, alloy wheel protection, dent protection, break down protection...I had enough after 2 hours, the salesman telling me last month was their best month selling 170 cars in a month (hard to believe) so left without purchasing! All these extras increased the price.....take note Hendy, you would have had a sale!

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+1 Found this review helpful
"Very pleased with purchase "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealt with Lee from Hendy Car Supermarket throughout purchase and was easy to talk to and no pressure selling, we were impressed with the level of service we received and certainly very pleased with the vehicle.

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+3 Found this review helpful
"Theekid"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really bad business practice experienced at this dealership. Went to view car (travelled 200miles) and agreed to buy. Then two weeks later when I went to collect the car, an alloy wheel had been swapped for a damaged one and put on to my car. Sales Manager said I must have missed it on viewing which I didn't. Not interested in trying to sort the problem. All I can say is be very careful when viewing a car then when you go to pick it up. Things may have been swapped from your car.

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+1 Found this review helpful
"Hayley"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I baught a vauxhall corsa back in October, I have had nothing but problems with it the horn the key an the list could go on! And when I ring to talk to receptionist at the exter branch I all I got was a rude and disgraceful tone from her! And when I asked if she could tell me when my warranty ran out and what my warranty covered duo to not having my paperwork due to a personal reason, I got a tut an shy, totally unprofessional and I no I definitely wouldn't want her being the first person my customers talked to! Definitely wouldn't use this company again!!!

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"Debbie"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I booked my car in for an MOT and service. The car was ready within two hours and the staff were friendly and helpful. I would definitely use this service with them again.

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+3 Found this review helpful
"colin"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 1.4 Fiesta Titanium in August 2014 and the service at Hendy Car Supermarket was brilliant. However today I went to sell it to them in there guaranteed buy back scheme and things changed. I registered to sell on their site and they offered me a fair price and when I went in the salesman said you will get price offered and it is in an impeccable condition. 5 minutes later he returned offering me £200 less saying no car is in excellent condition. Forgive me but impeccable means excellent. Why offer an excellent condition price and then change it. In the end my thoughts about Hendy Car Supermarket have turned into one that is poor and arrogant.

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"hendy car supermarket customer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hendy car supermarket were amazing, could not have been more helpful, really went above and beyond, the man stayed late, came in on his day off, all to get everything sorted for us as we were driving back and forth. The overall customer service was just so good and the car is still in one piece.

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+2 Found this review helpful

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Dealership Information

Hendy Car Supermarket is a used car dealership that has plenty of stock on site including some of the most popular car makes and models available including Honda, Mercedes-Benz and Ford. This dealership also provide finance, part exchange and servicing on site as it is required. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
13 reviews3.3 out of 5 stars — Rated Average
Excellent
6
Very Good
1
Average
0
Poor
5
Terrible
1

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Contact Information

Address

Hendy Car Supermarket
Marsh Barton Trading Estate Marsh Barton Road
Exeter
Devon
EX2 8NT

Get in touch

01392 499600
http://www.hendycarsupermarket.co.uk

Opening times

Sorry, we don't have opening times for this dealership

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Dealership Statistics

53%
Would recommend this dealer to family and friends
53%
Thought the dealer was knowledgeable and helpful
60%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Hendy Car Supermarket

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
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