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29 reviews from our car dealer reviews community
Leave a review for Hendy Car Store
Leave a review

29 reviews from our car dealer reviews community

Leave a review for Hendy Car Store
Leave a review
"Very pleased with purchase "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealt with Lee from Hendy Car Supermarket throughout purchase and was easy to talk to and no pressure selling, we were impressed with the level of service we received and certainly very pleased with the vehicle.

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+5 Found this review helpful
"Theekid"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really bad business practice experienced at this dealership. Went to view car (travelled 200miles) and agreed to buy. Then two weeks later when I went to collect the car, an alloy wheel had been swapped for a damaged one and put on to my car. Sales Manager said I must have missed it on viewing which I didn't. Not interested in trying to sort the problem. All I can say is be very careful when viewing a car then when you go to pick it up. Things may have been swapped from your car.

"Hayley"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I baught a vauxhall corsa back in October, I have had nothing but problems with it the horn the key an the list could go on! And when I ring to talk to receptionist at the exter branch I all I got was a rude and disgraceful tone from her! And when I asked if she could tell me when my warranty ran out and what my warranty covered duo to not having my paperwork due to a personal reason, I got a tut an shy, totally unprofessional and I no I definitely wouldn't want her being the first person my customers talked to! Definitely wouldn't use this company again!!!

"Debbie"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I booked my car in for an MOT and service. The car was ready within two hours and the staff were friendly and helpful. I would definitely use this service with them again.

"colin"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 1.4 Fiesta Titanium in August 2014 and the service at Hendy Car Supermarket was brilliant. However today I went to sell it to them in there guaranteed buy back scheme and things changed. I registered to sell on their site and they offered me a fair price and when I went in the salesman said you will get price offered and it is in an impeccable condition. 5 minutes later he returned offering me £200 less saying no car is in excellent condition. Forgive me but impeccable means excellent. Why offer an excellent condition price and then change it. In the end my thoughts about Hendy Car Supermarket have turned into one that is poor and arrogant.

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"hendy car store customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hendy car store were amazing, could not have been more helpful, really went above and beyond, the man stayed late, came in on his day off, all to get everything sorted for us as we were driving back and forth. The overall customer service was just so good and the car is still in one piece.

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"Kieran"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No problems in the purchasing of the car (citroen c4 grand picasso) only fault is the lights which are supposedly renowned for blowing but at the minor expense the only problem is the annoyance of it.

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+0 Found this review helpful
"corrado lever"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Porsche Boxter 21 feb this year and to date (23 april ie 2 months later) it has cost me a further estimated £7000 (inc. insurance £2000) to put things right for things which (coincidentally) are not covered by warrantt. I have had to change all 4 tyres which blew on the car, one wheeel, one clutch and it now looks as though the battery needs replacing. Whenever I spoke to them they were very condescending, blaming the whole situation on my driving.

"Curry1967"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here in February 2013 and am still having problems with it nearly a year later. The sales service was fine but their aftersales if something goes wrong with the car is appalling. They never replied to complaints until I threatened with going to overall manager of the whole Hendy group. They fixed something on the car eventually after 6 months of wrangling and I am still waiting for the paperwork 5 months later even though I phoned and phoned them asking for it. Would never go there again and certainly never recommend them to anyone.

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Dealership Information

Hendy Car Store is an Franchise dealership that is based in Exeter. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
29 reviews3.7 out of 5 stars — Rated Very Good
Excellent
17
Very Good
2
Average
0
Poor
7
Terrible
3

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Contact Information

Address

Hendy Car Store
Marsh Barton Trading Estate 14 Marsh Barton Road
Exeter
Devon
EX2 8NT

Get in touch

01392 247513
https://www.hendycarstore.co.uk/

Opening times

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Dealership Statistics

65%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Hendy Car Store

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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