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60 reviews from our car dealer reviews community
Leave a review for Henson Motor Group
Leave a review

60 reviews from our car dealer reviews community

Leave a review for Henson Motor Group
Leave a review
"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys at Henson Motor Group were great - really patient with me, answering all my questions. I won't hesitate to use them again when I'm ready for another car.

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Could not fault anything. Henson Motor Group were very professional from start to finish.

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+0 Found this review helpful
"Fantastic company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a ford focus zetec s lovely car and no hassle salesman Craig was the man. I highly recommend him so helpful and great even with my kids easy car buy aswell I'll definitely be back great job guys

"pain"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sales a total pain. 5 months later still having problems with them about payment for problems present at time of purchase. Not a lot more I can say to be honest.

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+3 Found this review helpful

Les J Allen in response to pain

Your right i bought a Honda civic cash nice car sales man very helpful until thay got my money they couldn't get me out quick enough went through the car with me and dident have a clue how to work stuff ie to blue tooth the phone etc said it had been serviced i got it home took the air filter out and it was black so ended up getting it done my self to there credit i phoned to say air con was warm so thay Re gassed it only good thing thayve done also bottle washer top missing still waiting been a year now so looks like al have to bye that myself 2

M in response to pain

Hi, I see your having trouble with Henson motor group.. We have set a page up for people like us it's on Facebook called Avoid - Henson motor group & zoomo car credit

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"Good value! "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Chevrolet I bought from Henson Motor Group good value and the guys there were helpful. The car wasn't best clean and as described down to a few little minor issues. Other than that though very good! I would recommend!

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"Repaired the issues! "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Vauxhall I bought from Henson Motor Group had an issue after recently we bought it and they took it straight back and got it repaired, so great aftercare. The car had been valeted but it wasn't the best job in the world. The car was good value for money though so I would recommend!

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"bmw buyer "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW from Henson Motor Group, the car was very clean and as described. I think it was good value for money and I've not seen any of the same car at a cheaper price. They didn't give me anywhere near what I wanted for my PX. Other than that though they were good and I would recommend!

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"Satisfied Customer"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good dealership. I bought a Nissan Juke back in June and I am really happy with it, it was immaculate and in really good condition and I have had no issues with it what so ever, he dealers were helpful and knowledgeable. I would recommend Henson Motor Group.

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"Stephen"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Vauxhall corsa. Great finance deal. Very professional team happy to help and answer questions. I was worried about my credit rating but they explained everything to me so I knew exactly what my payments were. Recommend to any one, first class service. P.s Wheel baring went on car and within 24 hours they booked me in fixed problem and gave me courtesy car. Many thanks David Frazer.

"stella bridger"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Sales and Service experience is so positive we have just purchased our third car at henson .gareth is friendly and knowledgeable and makes buying a new car painless and enjoyable. We love all our vehicles and recommend purchasing from Henson motor group - you will not regret it.

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Dealership Information

Award winning cars sales of Newcastle Upon Tyne

Henson Motor Group is one of the UK's largest car supermarkets. Established in 1996 Henson Motor Group were the first to pioneer the new and used car supermarket concept, not only in Newcastle but in the North East.

When it comes to buying and selling new and used cars our extensive motor industry experience has enabled us to realise what the customer actually wants and has allowed us to become one of the largest car supermarkets in the North East. Not only do we have experience in buying and selling cars but more importantly we constantly monitor the UK market for the best prices to ensure you the customer get the best deal.

At Henson Motor Group we are determined to make your next car-buying experience as easy, stress-free and most importantly enjoyable as possible. In order to do this, we ensure our friendly and approachable staff are trained in every aspect of the new and used car industry.

We look forward to helping you find the right car at the best possible price.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1996

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
60 reviews3.9 out of 5 stars — Rated Very Good
Excellent
42
Very Good
2
Average
2
Poor
3
Terrible
11

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    Contact Information

    Address

    Henson Motor Group
    Henson House Ponteland Road
    Cowgate
    Newcastle upon Tyne
    Tyne and Wear
    NE5 3DF

    Get in touch

    0191 266 8686
    http://www.hensonmotorgroup.co.uk

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 17.00

    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Henson Motor Group

    Company Formed: 1996
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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