Anonymous, February 2025
"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All's good with my Defender from HKO Vehicles. No complaints
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Aftersales from HKO Vehicles Ltd in response to 5/5
Thank you for your great review! We’re so happy to hear that everything is going well with your Defender. If you ever need anything in the future, feel free to reach out. Enjoy your Defender!
Gurpreet S, February 2025
"Happy customer "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm very happy with my Qashqai from HKO and feel Andy provided great service. I've given four stars as the delivery was slightly delayed but I understand that this is sometimes unavoidable.
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Aftersales from HKO Vehicles Ltd in response to Happy customer
Hi Gurpreet, Thank you so much for your lovely review! We're really glad to hear you're happy with your Qashqai and that Andy provided great service. We completely understand your feedback regarding the delivery delay, and we truly appreciate your patience and understanding. If there's anything else we can do for you in the future, please don’t hesitate to reach out. Enjoy your new car!
Lucy H, February 2025
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can't fault Andy and the guys at HKO Vehicles. We bought a Ford Fiesta back in December but noticed something wasn't quite right with the brakes. Andy was absolutely fabulous and took the car in to replace the brake pads under warranty, and the car's been perfect ever since. Thanks to Andy for providing such good service.
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Aftersales from HKO Vehicles Ltd in response to Great service
Hello Lucy, Thank you so much for your kind words! We’re so glad to hear that Andy and the team were able to resolve the brake issue for you quickly and that your Ford Fiesta is now running perfectly. We really appreciate you taking the time to share your experience, and we’ll be sure to pass on your thanks to Andy. If you ever need anything in the future, don’t hesitate to reach out – we're here to help!
Humera, January 2025
"Great customer service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am really happy with my new Nissan Qashqai from HKO vehicles; it's perfect and has all the features I was looking for. The team was great from start to finish, really friendly people to deal with.
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Aftersales from HKO Vehicles Ltd in response to Great customer service
Hello Humera, Thanks so much for the great review! We’re so happy to hear you’re loving your new Nissan Qashqai and that it has everything you were looking for. It was a pleasure working with you, and we really appreciate the kind words about the team! If you need anything, don’t hesitate to reach out!
Jake, January 2025
"10/10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car is perfect, just how advertised and the hand over transaction of the car was smooth and easy.
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Aftersales from HKO Vehicles Ltd in response to 10/10
Hello Jake, Thanks for the awesome review! We're so glad to hear the car is just what you were hoping for and that the handover went smoothly. If you need anything else, feel free to reach out! Enjoy your new ride!
F J, January 2025
"Will be returning in the future"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My daughter-in-law was in need of a new car, and I found the perfect one online at HKO Vehicles. It looked to be in excellent condition, so I decided to buy it without even seeing it in person. I’ll admit I was slightly nervous about doing everything over the phone, but I had absolutely nothing to worry about. The car was delivered right to our door, and Phil, who handled the delivery, kept me updated every step of the way, including arrival times. The car was exactly as described and in the condition I was expecting. Best of all, my daughter-in-law is absolutely over the moon with her new car.
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Aftersales from HKO Vehicles Ltd in response to Will be returning in the future
Thanks so much for the wonderful review! We’re so glad to hear everything went smoothly, and that your daughter-in-law is thrilled with her new car! It’s great to know that Phil made the process stress-free for you, and we really appreciate your trust in buying sight unseen. If you ever need anything else, don’t hesitate to reach out!
Lydia P, December 2024
"Refreshing approach"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
HKO Vehicles stood out significantly compared to all the other dealerships I’ve visited recently. They addressed any concerns I had right away and, most importantly, didn’t try to fob me off with the usual sales nonsense. It was a refreshing change.
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Aftersales from HKO Vehicles Ltd in response to Refreshing approach
Hi Lydia, Thanks for the great review! We’re so glad to hear that your experience with us stood out. We pride ourselves on being straightforward and addressing any concerns honestly—so it’s awesome to know that made a positive difference for you. We really appreciate your feedback and hope to see you again next time you’re looking for a vehicle!
Michelle T, December 2024
"Andy is amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My husband doesn’t usually take to everyone, but even he agreed that Andy at HKO Vehicles is an amazing bloke. We bought a Ford Focus from him a few weeks ago, and it's just had a Christmas valet, so it’s as fresh as a daisy! I don’t do many miles really, just trips into Congleton and back and forth to circuit training, but it’s the perfect size with just the right engine for my needs. A big thanks to Andy for being so pleasant! If you're reading this, we couldn’t have asked for anything more from you! Thanks so much!
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Aftersales from HKO Vehicles Ltd in response to Andy is amazing
Hi Michelle, Wow, thanks for the awesome review! We're so glad Andy made such a great impression – and it sounds like your Ford Focus is just the perfect fit for your needs! It's great to hear it’s all fresh and ready to go after its Christmas valet. If you ever need anything else, don’t hesitate to give us a shout. Huge thanks for choosing us, and we hope you enjoy every drive
Zack T, December 2024
"All's good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐️⭐️⭐️⭐️⭐️
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Aftersales from HKO Vehicles Ltd in response to All's good
Hi Zack, Thanks so much for the 5 stars! We really appreciate your feedback and are glad to hear you had a great experience with us. If you ever need anything, we’re here to help!
Tom P, December 2024
"Top marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No issues with my car so far. Andy has been incredibly helpful, responsive, and honest throughout, managing my expectations and staying true to his word. Can’t really ask for more than that.
+0 Found this review helpful
Aftersales from HKO Vehicles Ltd in response to Top marks
Hi Tom, Thanks for the great feedback! We're so glad to hear Andy was able to help and make the process smooth for you. It’s awesome to know everything’s going well with your car – if you ever need anything else, don’t hesitate to reach out. We’re always here to help!
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