11% Reviews
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67% Recommend
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53 reviews from our car dealer reviews community
Leave a review for John Kilkenny Cars
Leave a review

53 reviews from our car dealer reviews community

Leave a review for John Kilkenny Cars
Leave a review
"carol"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was sold a car which was to my knowledge a good sound car and assured by Kilkenny cars it would have no problems passing an MOT in six months time when purchased back in November 2014. Well to say it did not pass was an understatement the mechanic initially thought the car needed some welding but when taking the back out the whole underneath rear seat belt anchors were completely ROTTEN AS WAS EVERYTHING SURROUNDING IT the option was to scrap or continue welding and after three days i had my car with an MOT certificate but a 1600 pound bill. I contacted John at Kilkenny cars and explained the situation on which he replied "You should have taken the car back to me to be welded" however this is a 300 mile round trip from the NE of Scotland and i would have been unable to as the car was not road worthy and already stripped down sitting in a garage. I asked John if they would contribute towards the excessive costs especially since he had assured me the car in his words " Will sail through an MOT" he replied that he would need to discuss with his accountant and would be in contact which was three weeks ago!!! He now ignores my calls and texts and being a pensioner I've had to take a massive overdraft to pay the mechanic and feel totally let down and disappointed with Kilkenny Cars. MY ADVISE STAY AWAY AT ALL COSTS

John kilkenny from John Kilkenny Cars in response to carol

Very Infactual, every effort was made to keep the customer happy, given the fact the car was 13 year old it wasn't a surprise it would need maintained but we were only made aware of the problem after it had happened and been rectified, I personally spoke to the customer's daughter at length and come to an understanding, we have since never been contacted and this review has been posted, we pride ourselves in trying to keep our customers happy when we can.

"Ashley"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID if you can. Stay away for miles. Will never come back. The communication after transfer of the money very difficult, did not send papers to optional Momentum, do not buy this. The Momentum itself is very difficult and unpleasant to deal with. Will switch to another insurance ASAP. Do not waste your time on this team.

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"Happy buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was helped through the whole process from choosing a car to securing finance with a great company. Everything was made as easy as possible and I would highly recommend.

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Dealership Information

John Kilkenny Cars Edinburgh is an independent dealership that is based in Broxburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Car Dealer Reviews has another previous registered address for John Kilkenny Cars: Bavelaw Gardens, Balerno, Midlothian, EH14 7AB.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
53 reviews3.8 out of 5 stars — Rated Very Good
Excellent
35
Very Good
1
Average
2
Poor
5
Terrible
10

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    Contact Information

    Address

    John Kilkenny Cars
    East Mains Industrial Estate 2 Dunnet Way
    Broxburn
    West Lothian
    EH52 5NN

    Get in touch

    01506 856843
    http://www.johnkilkennycars.co.uk/

    Opening times

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    Dealership Statistics

    67%
    Would recommend this dealer to family and friends
    11%
    Percent of reviews responded to by this dealer

    Additional Information About John Kilkenny Cars

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