69% Reviews
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80% Recommend
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91 reviews from our car dealer reviews community
Leave a review for Jordan James Motor Company
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91 reviews from our car dealer reviews community

Leave a review for Jordan James Motor Company
Leave a review
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i recently purchased a car from Chris. The car was a very good price and this transaction was dealt with extremely well. I live 100 miles away and the car was delivered free of charge. I would recommend Jordan James Motor Company to anyone. I would certainly buy another car from them. Very friendly and excellent service. Thank you for everything.

"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have recently purchased a Renault Clio. This was completed very efficiently and Chris was very helpful over the phone. The car was delivered to me on the day arranged free of charge, even though I live 100 miles away. I am very pleased with the car and service provided. Thank you for everything.

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+0 Found this review helpful
"Not happy "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Am absolutely shocked at Chris he tells the same story to everyone trusted him as a businessman have lost my faith in him gave him my life savings for a car and have had nothing but problems tried to mediate with him but he has no conscience sad really

Chris cash from Jordan James Motor Company in response to Not happy

Hi Maria! Who are you? I don’t recall ever speaking to you before. Which car did you buy? What was the registration number? We as a business can not please everyone all of the time but most people some of the time! This is a fake review and don’t know who you are???? Buy a new car if you are struggling with your expectations of buying a used car Why not speak to me directly?

Anonymous in response to Not happy

This is terrible news, poor woman. How awful, who is this dodgy car salesman. How does he get away with it? Needs to be reported to Motoring Ombudsman, shame on you. Wonder what the other reviews are saying……

Anonymous in response to Not happy

How awful, poor woman. How can a dealership treat people this way. Needs to be reported to Motor Ombudsman, I’m off to read all the other reviews now.

"Unhappy service and very unprofessional"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I will start from very beginning, the so call Chris, mr, nice guy, is nothing but a dodgy car salesman. Trust me, this review is no bullshit and very true. He knows what he is doing and talks like he cares and is concerned when trying to sell you a car, well that’s bullshit too. Bought a vehicle for my wife in November 2021, Renault Scenic, give him his due, he did drop it off, only because he knew we wanted to buy it and lead us to believe that it was a great car and even stated on a text message it’s as good as new. Everything is in working order. Anyway, as it happened, he already had the excuse for getting away quickly so he could catch the train back home, no documents were issued to us on the sale of the vehicle. V5, receipt of purchase, nothing. It all happened very quickly and deal was done. To be honest here, my wife and I both put trust in the man, and find some reviews are similar. Some say the guy they call Chris the Legend, well let me tell you, don’t be fooled. if you ever consider thinking of purchasing a car or van or even a bike. THINK TWICE! About the vehicle, little did I know, the radio wasn’t working, he did not mention anything about this, till I ask him. His response was we didn’t have it on, when we dropped car off at your home. That was more Bullshit! Back tailgate door would not open and seems to be another problem, As I’m honest, I will say he was willing to help, but never delivered and seems to be a pattern with him, after reading other disappointing reviews here. After several attempts to contact him and texts messages, which he truly loves to operate that way. We have had no reply from this man. One thing I have notice about this guy is he is quick enough to do deals and fool people and certainly cover his arse by responding to disappointing reviews, but never answers your calls or texts. I have constantly rang and text to see if he has sent the V5 off to the DVLA, not one single reply from this con artist. He had referred us to his garage we’re all his vehicles get dealt with, but in my heart I knew it would of been a waste of journey and glad I never went. Instead I took it to a professional and glad I did. I did make contact with his garage, after Chris telling me they will sort out all the problems you have with car. So speaking to one of the mechanics at his garage, explaining what the problems were. Bear in mind, the radio had no sound, back tailgate door wouldn’t open and back window wiper was not operating. I was told on the phone, we don’t fix radios, we will see if we can sort your boot out, we may need to order a part, could take weeks. The phone conversation wasn’t promising one bit. I don’t rate his company or him for this matter, so definitely no stars here. I have put some detail on this review for others and not myself or my wife. DONT BE FOOLED By THIS GUY, CHRIS CASH.

Chris cash from Jordan James Motor Company in response to Unhappy service and very unprofessional

Hi Mark! Did I not book you in with my garage to rectify the radio fault? Did you not bring the car to Sharston and speak to my technician Ash and agree to bring the car back the following Saturday to have the radio looked at? Did I not deliver the vehicle free of charge to Liverpool because you was unwell and not thinking straight (your words) We try our hardest to achieve the best experience with sun £3000 vehicles. A radio without sound is not a massive problem. Unfortunately you are the problem and your expectations are way to high. My 34 years experience in the motor trade shows me you need to spend more money

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"Disgusting service and a con man! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where to even start! I am disgusted in Chris customer service and the standard he sets for himself and his ‘well respected business.’ I bought my Fiat 500 from chris back in October 2020. From day 1 I had issues, within the first few weeks I had to contact Chris to sort my car door, the door wouldn’t open and locked me in the car! since then, I have had to get new break pads, my gears reconditioned! New clutch the lot! Chris knew that this was my first car, as he delivered it to my house the day I passed! He failed to mention the fact that my car had previously been written off 2 months before my purchase! This may I add is illegal, and chris had to inform me by law! I have contacted chris recently to inform him of this, and that I wasn’t happy about the situation! I only figured this out when part exchanging my car, which devalued my fiat by a massive £1500! I informed chris of the problems and what I would have liked as an alternative (A full refund for my car, or the outstanding money I lost due to his dishonesty) Chris completely ignored my comments and informed me I was threatening him. Similar to this, he asked me why I contacted him after 12 months of purchasing the car. I am now unable to contact chris and he has BLOCKED my mobile number!! For someone who has a ‘well respected business’ with good reviews I think it is disgraceful that he cannot own up to his mistakes of a young girl and the danger he may have put me in! I am appalled and am now unable to contact Chris! Do not buy a car from this man, from the other reviews he is clearly a dogey dealer and would rather a few extra pounds, than doing the decent thing! I am DISGUSTED, and I will be taking legal actions further !

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Chris cash from Jordan James Motor Company in response to Disgusting service and a con man!

With the greatest of respect these reviews do not lie. You purchased a vehicle prior to December 2020 and kindly recommend me to your friends and family. Unfortunately it seems you have a problem after such a long period of being delighted. ‘Conman’ I am not and am offended by your comments. Bombarding me with phone calls and slanderous messages does not constitute reasonable behaviour when whatever the problem was could easily be dealt with. Unfortunately due to your attitude and slanderous comments I won’t be welcoming you with any further comments. Reviews are there for excellent, good, average or bad experiences based on the buying experience and like ability of the vehicle purchased . As a very busy car dealership reviews placed over 13 months ago will be truly ignored and deleted

"5 star service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I contacted Chris because he had a car we liked the looked of. The car was in preparation at the time but we were kept fully informed of the progress and he organized a video for us to look at before we made a decision. The car was great and just what my wife wanted. We went to look at it once it was prepared and bought it immediately. We also had a car we wanted to sell and Chris offered to advertise it for us which he did and within 3 weeks we had a buyer!! fantastic!!! Chris and his team literally organized every thing!!! From us buying the car from Chris to our car being sold with absolutely no hassell for ourselves what so ever!! He even made us a profit on the car he sold for us.!! WHAT'S NOT TO LIKE!! WHAT A SERVICE!!!! Good work guys, I can't recommend you enough!!! OH !! and by the way the wife loves her new car!! BONUS!!

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+3 Found this review helpful

Chris from Jordan James Motor Company in response to 5 star service

Thank you Doug! It was a pleasure doing business with and for you All the Best Chris

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great professional service. Arranged to buy a car and had to travel from NI to pick it up. Couldn't have been easier!

Chris cash from Jordan James Motor Company in response to Great Service

Thanks Jim! Really pleased your wife loves the mini!

"Great car and superb service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from JJMC this weekend, through Chris. I live in London and JJMC is in Manchester, being far away the initial ‘viewing’ and details were supplied remotely. Chris supplied everything I asked for very quickly (pics, videos, details) and kept me right up to date every step of the way ahead of travelling up. The car was given a touch up, fresh MOT and valet ahead of arrival. Exceptional service, as I didn’t specifically request these as part of the deal. And I was collected from the station in the car. No fuss, no messing around. Trustworthy and patient (when I was on hold with the bank for nearly an hour during purchase! Terrible show from the bank by comparison). A few of the car details to be sent on post purchase, which is fine. As I said, great car superb service, second to none.

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+1 Found this review helpful

Jordan James Motor Company from Jordan James Motor Company in response to Great car and superb service.

Hi Paul Thanks for your kind words! Glad you got back safely! Good luck in the premiership this season! Come on Brentford 👍

"Great service Great car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have purchased a great car at a great price from Chris I couldn’t be happier. Not at all pushy. Chris arranged a viewing and test drive at my home address and delivered the car following purchase. It arrived spotless and in great condition I wouldn’t hesitate to deal with Chris again.

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+0 Found this review helpful

Chris Cash from Jordan James Motor Company in response to Great service Great car

Thank you Nicky for your kind words! Enjoy your new Jeep

"Great to do business with"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Chris was helpful and got things sorted quickly. He arranged the vehicle to be delivered which was really appreciated and all went smoothly. I feel confident if we have any problems with the vehicle Chris will be there to help.

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Chris cash from Jordan James Motor Company in response to Great to do business with

Hi Dawn Thanks for the positive feedback!!! The Hyundai Getz has gone to one of my friends so will be loacal! Will keep my eye on it lol!!!

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Dealership Information

Jordan James Motor Company is an Independent dealership that is based in Cheadle. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
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91 reviews4.2 out of 5 stars — Rated Very Good
Excellent
74
Very Good
0
Average
1
Poor
2
Terrible
14

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    Address

    Jordan James Motor Company
    Cheadle
    Greater Manchester
    SK8 3LY

    Get in touch

    07412 586389
    http://jordanjamesmc.co.uk

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    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    69%
    Percent of reviews responded to by this dealer

    Additional Information About Jordan James Motor Company

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