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I bought a Mercedes C220 off Chris which was reported as being fully working and with no issues. After viewing the car and paying upon it being "completed", I have had no end of issues with the car. The central locking stopped working, then there were multiple errors that came up on the dash, an even a leak in the boot! Each time it has been a nightmare to get in touch with Chris. Despite him claiming to have a garage, he simply passed me on to a mechanic who he sub contacts to it seems. Yet at the point of sale, he stated that he has a showroom but it is closed because of COVID19...? Not sure how this will go, the car is now in for another repair. If I could walk away with a. refund I would, but Chris is a hard person to get ahold of when he has been paid! I would avoid at all costs in the future. Backstreet dealer with no morals sadly.
Chris cash from Jordan James Motor Company in response to Disappointed beyond words.
Jennifer With the greatest of respect this is the first time i have ever heard about you?, i havnt sold you a mercedes Benz C220 and dont have any record of you as an existing customer or potential customer? Please call me and lets have a conversation about this as I have not sold you a car! Regards Chris 07412586389
I bought a Chevrolet Cruze off Chris which was paid for in full June 1.I broke down after 10 minutes of driving, however of course I wanted the car so agreed to let it be taken away to be repaired. First off it was diagnosed as DOF filter.. then ECU.. the central locking... then OBC.. the list goes on. Long story short, we arrive at the tail end of August and between his two “mechanics” (one of which vanished) the other who just ignores phone calls, the car is still not fixed. I was extremely patient with Chris and the “other” cowboys but enough is enough, had a final phone call with Chris at the start of August and advised I’ll wait a final 2 weeks for the part to be shipped form Poland (only one in the world apparently..!). However in those 2 weeks zero comms off Chris. Looking back, his comms are shocking, always was me chasing for every update, he never contacted me first, or passed me on to a third party mechanic claiming he had nothing to do with it. Anyway - I requested a refund and the other expenses paid which was agreed on our last phone call, but this has not happened. The usual personal crisis messages followed as expected. Chris used my payment details to tax the car but I don’t have the documents (this has been paid for since June 1), the car had a tank of fuel I put in (he’d left it with.under 10 mikes range in when I picked it up.) . Not only that, my possessions are still in there. Extra Heated seat covers, wireless charger set up, travel kits and car maintained products in the trunk and various other bits. To finish off nicely, Chris decided to block me on what’s app, messages and phone calls last week. In summary - a crooked low end person who doesn’t deal in the manner you’d expect from someone who claims to value relationships and offer the personal touch - I’ve bought a couple of cars previously and have genuinely never experienced such a complete.. cock up?
Reviewer has confirmed their email address
Chris Cash from Jordan James Motor Company in response to 2011 Chevrolet Cruze
Lawrence Your car had problems from the beginning of lockdown. I apologise for this but a full refund was offered the moment you had a problem. Unfortunately the 9 year old car is not a brand new car. Many attempts were made to correct the issues but unfortunately after collecting from your house in Chester twice, insuring your old car for you at no cost and sending a driver on each occasion couldn’t solve the problems. You have had a full refund without quibble or complaint. Now please grow up and stop you slander! A Main dealership selling brand new cars would not have tried harder to fix the problem let alone a family run business selling you a £2495 car. Save up your spending money from your parents a buy a new car 👍
Chris is advertising a black Vauxhall’s Astra that still has outstanding finance on it! Con artist at its finest Reg- MM66UWA
Jordan James Motor Company from Jordan James Motor Company in response to ASTRA STILL ON FINANCE BEWARE!
Why write a review about a business without knowing what you are talking about? The vehicle MM66UWA has been sold to Tailor Made finance limited Jacks Yard Bishop Stortford CM22 7LX Telephone number 01279 260263 the manager is called Liam. They have bought the car for their customer who has been accepted for a 60 month Hire purchase agreement with Advantage Finance on the 29/7/2020. Get your facts right first!!! Regards Chris
First classed service very polite helpful good communication,and his son drove the car to sussex nothing was to much trouble,and his son was very polite and helpful,all in all good to buy from this family business.
Chris cash from Jordan James Motor Company in response to really great service and effort made
Thanks for your kind words Chris!!! Dan has gone back to full time as a Chef! Hes going to miss his trips round the country. Enjoy your Audi TT Cheers Chris
Searching for a first car for our daughter has been an eye opening experience. Chris’ attitude and professionalism has been leagues ahead of anything else we encountered. His communication is first class, he is accommodating and helpful and most importantly I trust him. I have no hesitation in recommending him and his business.
Reviewer has confirmed their email address
Chris cash from Jordan James Motor Company in response to Outstanding service
Thank you Charlie for your kind words! I hope we can do business together in the future Regards Chris
Customer service at its finest ! Chris is extremely helpful and honest . An easy process of buying my lovely car from start to finish .Would definitely purchase a car from Chris again ..
Reviewer has confirmed their email address
Chris cash from Jordan James Motor Company in response to Highly recommended !
Thank you Suzanne for taking the time to review! Enjoy your new car! Regards Chris
Have bought a couple of cars over the years and always has great service no problem five stars all the way
Reviewer has confirmed their email address
Chris cash from Jordan James Motor Company in response to great Company
Thanks Steve! Great to see you are still happy with the service even after buying four cars now from us 👍
An excellent car buying experience! Chris was brilliant throughout, happy to work around dates and times that suited us. He even paid us for our old car for scrap! The 3 month warranty gives me confidence that the car will run smoothly and Chris has follow up called with us to ensure that. Plus my dogs loved him!
Chris cash from Jordan James Motor Company in response to Amazing
Thank you so much for your kind words! It was a pleasure Dealing with you! Prince and Daphne are gorgeous! Thanks to Georgia for all her help with the emails Thanks Chris
What a fantastic service, I can only recommend this company . We needed very fast a car , and found it only advertised from them . Jordan James has done more then expected . He restored my trust in car dealerships again . Fair and very helpful , going the extra mile for his customers . Can only highly recommend. Thanks a lot to Jordan James Motor inc .
Chris cash from Jordan James Motor Company in response to Fantastic service
Thanks Stefan!!!! Im sure Grace will Love her new Fiat 500! Wait till the sun comes out! Cheers Chris
Absoloutly restored my faith in car dealers perfect service perfect car as described perfect transaction very honest man thankyou again chris ..will definatly reccomend to friends and family.....made purchasing a car so easy ...
Reviewer has confirmed their email address
Jordan James Motor Company is an Independent dealership that is based in Cheadle. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Jordan James Motor Company
Cheadle
Greater Manchester
SK8 3LY
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