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77% Recommend
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399 reviews from our car dealer reviews community
Leave a review for Junction 17 Cars Peterborough
Leave a review

399 reviews from our car dealer reviews community

Leave a review for Junction 17 Cars Peterborough
Leave a review
"kevin"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have purchased 3 cars from Junction 17, Audi ttrs, Merc slk 280 & latest a Porsche have all been good value for money and the service has been good. Nottingham have been excellent on each occasion and provided me with a car meeting my requirements. Good after sales service. Staff very helpful ,Would recommend and buy again from Junction 17.

Leonie bacon from Junction 17 Cars Peterborough in response to kevin

Thank you for your kind works Kevin! You certainly do love your nice cars and it has been a pleasure doing business with you 3 times and hope you come back again and again! If you have any queries regarding your latest purchase please do not hesitate to contact Kate our customer relations manager kate@junction17cars.co.uk thanks again

"Phil Roberts"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I discovered Junction 17 cars during an on line search for a used Honda, and was on arrival genuinely overawed by the superb line up of vehicles in their showroom, particularly in view of my limited budget. The service I received however was excellent and I would have no hesitation in returning to or recommending Junction 17 to others. I am also delighted with my Honda.

Leonie bacon from Junction 17 Cars Peterborough in response to Phil Roberts

Hi Phil! It is very reassuring to hear your good experience you have had with our company! Thank you. And thank you for your purchase and your kind review. We're so happy to hear you are happy with your Honda and your whole experience was good from the start. We hope to see you again in the future. In the mean time if you have any queries regarding your new purchase please do not hesitate to contact Kate our customer relations manager Kate@junction17cars.co.uk

"Mandy and Harry"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had a fantastic experience from the start. When my husband initially phoned junction 17 they were knowledgable about the car we were interested in (Bentley GT) and answered all of our questions. We held the car off sale with a Deposit and travelled from London the following weekend to go and see it. We fell in love with it immediately. Although there were 4 others parked next to it that were just as nice too. It was even ready for us to drive it home that day! Phil was really friendly and professional and made our experience a pleasurable one! Thank you! We would be more than happy to travel there again for our next purchase. Gorgeous cars, lovely people and a fabulous showroom.

Leonie Bacon from Junction 17 Cars Peterborough in response to Mandy and Harry

Hello Mandy and Harry! We are so pleased to hear how happy you are with your stunning new Bentley - that one was a real eye catcher! Thank you for your kind words. If you have any queries regarding your purchase please do not hesitate to contact Kate our customer relations manager Kate@junction17cars.co.uk We look forward to seeing you again in the future!

"Janette"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After an initial search on the web I soon found Junction 17 in Peterborough and Nottingham with my dream car a Porsche. Both showrooms had cars to view, so on my day off from work a Friday (Louth, Lincolnshire) we went over to view and make appointments with each showroom to test drive a Porsche on the Sunday. The customer service at both show rooms was second to none - my choice was at Peterborough a Porsche Boxster 2.7 S. I have a grin from ear to ear! Tim Moore looked after us answering all our questions, arranging for an mot and service before the car became mine. A big thank you Tim, also to Kate for her after sales service. I am one very happy customer and will come back to trade in, who knows, perhaps for another Porsche.

Leonie Bacon from Junction 17 Cars Peterborough in response to Janette

Many thanks for your 5* review Janette - we are so pleased you are happy with your lovely new Boxster, I hope the sun shines lots for you to show off with your roof down! We look forward to seeing you again in the future, and in the mean time if you have any queries regarding your purchase please do not hesitate to contact Kate our customer relations manager kate@junction17cars.co.uk Thanks again and enjoy!!

"Anna"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really, really impressed by the high level of customer service at junction17. Tim was very professional and assertive and gave me fantastic advice about which car would suit my needs and budget the best. The whole showroom had the 'wow ' factor and the after sales service has been just as sleek. I have genuinely enjoyed the whole experience. Will definitely be back!! Thanks to the whole team at junction17 .

leonie bacon from Junction 17 Cars Peterborough in response to Anna

Many thanks for your kind words Anna. So happy you're pleased with your new car. We'd love to see you again in the future. For any queries regarding your purchase please do not hesitate to contact Kate our customer relations manager kate@junction17cars.co.uk

"David Richards"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just over 2 weeks ago I traded in my mint Abarth 595 plus some cash for a leggy 2008 350Z. I went into the purchase with my eyes open on a 2008 car with 70-odd K miles on the clock (in other words I didn't expect perfection!), but negotiated a fresh MOT and service for the day before I picked the car up. Exchange and handover went OK on the day and aside from a promise from the dealership to send on the missing satnav DVD (still missing as I write this over two weeks later!) as well as to arrange for the fixing of a dent in the wing and a chip in the windscreen, I left and drove home fairly satisfied. I also bought their full aftermarket warranty. Drive home went OK, no terrible noises, but I stuck on the motorway and kept it slow whilst I got used to the new car. The following day I went out for a drive in the evening. Doing about 60mph on a bumpy single carriage A road (yes no more than 60 - I had literally just started accelerating on a clear stretch), when the bonnet flew up with a crash, smashing into the windscreen and roof and obscuring my vision. Needless to say I was pretty shaken up, and could have been killed if it had happened in the fast lane of the motorway, but luckily I managed to bring the car to a blind stop safely. There was massive damage to the bonnet (it had inverted with the impact), the car roof had 5-6 large dents, and both front wing panels had been damaged where the bonnet hinges had folded back under pressure. I managed to limp the car the short way home and assessed the damage. I couldn't believe that the bonnet had flown open at speed, or that somehow I would have failed to have shut it, despite always being very careful about that sort of thing and being a very experienced car owner. I could immediately see the problem - the bonnet catch mechanism was totally rusted and gunged up, so much so in fact that it looked like it would have trouble ever engaging fully. The secondary/safety catch was also suspect, since it could move it to the 'open' position and it wouldn't spring closed as it should, due to the rusty condition. I was shocked and appalled that only the day before the car had been given a clean pre-sale inspection by Junction17 cars, as well as an MOT from their local MOT station. I called them up and asked them to rectify the damage. They refused. They also refused to accept the car back as a reject/refund, since I had supposedly damaged it. Apparently I must have driven off with the bonnet open (no explanation of how the secondary catch also failed), and also, since i had driven home from the dealership on the day of purchase OK, it was allegedly clearly no longer their problem. Obviously I argued the toss but their sales manager Jamie was rude and not helpful. I eventually found a different email address for their 'customer care' manager but over the last two weeks have gotten no joy through that route either, aside from a supposed 'goodwill offer' for me to go and have the car fixed in their garage - at my own cost! They seem to have literally no regard for the significant safety issues with the car they sold me, and therefore no regard for the safety of their customers, viewing it instead as a financial issue they would rather just ignore. A few days after the incident I rang the AA and was recommended to have a £195 'engineers report' done by their recommended agency, Dekra. I arranged for this to be done and their engineer was as appalled as I was. His report is damning and concludes with the statement 'The deficiencies in the bonnet catch operation should have been identified both in any reasonably accomplished pre-sale inspection but crucially should have been identified on the MOT test inspection as a point of failure on primary catch function.' Junction17 still refuse to take any responsibility whatsoever, and have now referred the matter to their lawyers. They are obviously well used to having disgruntled customers! I've now referred the matter to Trading Standards who are also taking it seriously, since it relates to personal safety as much as a breach of consumer rights. I've had two insurance quotes, both stating the need for a new roof, bonnet, two front wings, windscreen and painting. Estimates vary from £3300 to over 5000. Oh and to add insult to injury, I've just found out that the supposedly 'HPI clear' car they sold me .... has outstanding finance on it. I believe it is probably Junction17’s own 'unit stocking' finance agreement that they didn’t bother to clear before selling the car!

"Pete"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've just picked up my new Nissan 370Z, great drive and all the good reviews I've read about the 370z are true, it is truley superb. Junction 17 asked me to write a review on my experience with them, and I am happy to say it was a close second to my 370z. Great dealership, great quality of cars and lovely people! And thumbs up to Phil for all help, cheers mate!

Leonie Bacon from Junction 17 Cars Peterborough in response to Pete

Good morning Pete. Thank you for your business this Easter weekend. So happy you love your Nissan 370Z, they are our top sellers with the 350Z - so not only do we have a lot of choice but we only have the best! And yours was certainly a lovely one! If you have any queries regarding your purchase please do not hesitate to contact Kate our customer relations manager Kate@junction17cars.co.uk

"Catherine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had a brilliant experience at junction 17 cars. I bought a Loveky Mercedes. I was really impressed that it came with a new MOT and it was presented well in their showroom. I dealt with Richard and Jay who were both really friendly and professional. I also got a great price for my BMW which I part exchanged. Really happy. Highly recommend.

Leonie Bacon from Junction 17 Cars Peterborough in response to Catherine

Thank you for your kind review Catherine. I knew you would love your SLK! Lovely choice, especially with the nice weather coming soon!! Enjoy!! If you have any queries regarding your purchase please contact Kate our customer relations manager Kate@junction17cars.co.uk. Thanks again!

"Ray Grant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My visit to Peterborough was extremely worthwhile especially with the vast selection of vehicles they had on their premises. The communication I had with Phillip & Leonie both prior to my visit and during my purchase was professional, helpful and pleasant at all times. The vehicle I purchased from Junction 17 was a (Renault Laguna Monaco) was a joy to travel back to Wales in and has proved to be a great purchase. My whole experience with Junction 17, Peterborough has been extremely positive, never pushy but extremely helpful when required. When I am in a position to purchase another vehicle, and despite living in Wales, I would certainly consider returning to Junction 17!

Leonie Bacon from Junction 17 Cars Peterborough in response to Ray Grant

Hi Ray! Thank you very much for your 5 star review. We are so happy you're pleased with both your Laguna and your experience with us. We pride ourselves on customer care so if we have a happy customer we are happy! We hope to see you again in the future for your next car. If you have any queries regarding your purchase please contact Kate our customer care manager Kate@junction17cars.co.uk Thanks again!

"Mr and Mrs Johnson"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband and I travelled to junction 17 Peterborough from Glasgow so we were a bit apprehensive of the long journey if we didn't like the car. However when we arrived we knew we had made the right decision. The cars look immaculate in the showroom. The staff are friendly professional and helpful and the deal we got was really good. We bought a Porsche 911 which looked as good in real life as it did in the photos. We purchased a very well priced warranty and took the finance deal they offered which was lower rate than our bank!! Overal we rate junction 17 10/10 and would highly recommend anyone there even if they have to travel. They even had the car ready to drive away so we only needed to make the journey once. Big thank you to everyone at junction 17 cars and we will definitely be back to buy our next car!

Leonie Bacon from Junction 17 Cars Peterborough in response to Mr and Mrs Johnson

Thank you for your kind words Mr and Mrs Johnson, we're so happy you are pleased with your new purchase! We sell Nationwide, and appreciate that many of our customers travel to us, so it is very refreshing to hear of your experience. If you have any queries regarding your purchase please contact Kate our customer relations manager Kate@junction17cars.co.uk Thanks again and see you soon

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Dealership Information

Junction 17 Cars based in Peterborough and part of the Junction 17 Group. This branch of Junction 17 sell a variety of different makes and models including sports cars, 4x4's, convertibles and family saloons. A variety of services are available here including finance, warranties, MOT and servicing. This dealership also purchases cars and welcomes part exchanges for those looking to trade in their exisiting vehicle. 

Car Dealer Reviews would love to hear from any previous customers of Junction 17 Cars in Peterborough, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1975

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
399 reviews4.1 out of 5 stars — Rated Very Good
Excellent
297
Very Good
18
Average
5
Poor
29
Terrible
50

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  • Contact Information

    Address

    Junction 17 Cars Peterborough
    1 Kestrel Way
    Peterborough
    Cambridgeshire
    PE7 3GP

    Get in touch

    01733 247222
    http://www.junction17cars.co.uk

    Opening times

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    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    29%
    Percent of reviews responded to by this dealer

    Additional Information About Junction 17 Cars Peterborough

    Company Formed: 1975
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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