63% Reviews
replied to
84% Recommend
to friend


837 reviews from our car dealer reviews community
Leave a review for Junction 17 Cars Peterborough
Leave a review

837 reviews from our car dealer reviews community

Leave a review for Junction 17 Cars Peterborough
Leave a review
"Really Happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my new car, the whole process was just so easy, I reserved the car online for £99 with Leonie, was then given a call the next day by Jacob to say he would be looking after me in the sale, he went out of his way to make sure the car was right, has it serviced with a brake fluid change and full MOT. Couldn’t of been happier. Thank you to the Junction 17 team and especially Jacob.

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+1 Found this review helpful
"Brilliant customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service here was excellent and made the whole experience which can be overwhelm very easy and enjoyable. The whole team was very good overall, Luke especially was very knowledgable

"Excellent service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely amazing service from Junction 17, couldnt have asked for a more professional and helpful salesman to help me make such a big decision buying my new Fiat 500

"great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

great cars ,great service,very friendly. brilliant

"Pleasant Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Local to the area, decided to purchase my new 3 series from Junction 17. Contrary to the odd bad review I’d say that the whole process was great! Leonie was fantastic in lead up to collecting the car answering any questions I had, she also arranged a £99 deposit to reserve the vehicle for a week which I thought was a nice touch! Was looked after by James on day of collection, no complaints whatsoever. Extremely polite, made it a memorable experience. Would recommend, thanks Junction 17!

"Stress free"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made appointment, left deposit, picked car up, easy. Just how I like it. I don’t usually leave reviews and to be honest reading some of the reviews on here completely contradict my experience. I will buy my next car from Junction 17 Peterborough.

"Company policy: no test drive until...."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just left J17 Cars in Peterborough to look at an Audi RS Q3 which they have in, after a 100mile drive. The sales man, Zac, walked out and I mentioned I had reserved the car online, he said he will get the keys. He walks down with the log book in hand ready to sign over. He couldn’t tell me what had been done referring to oils, service etc, but said if I’m buying the car then he will get the oils done, so they’re not done! The only paperwork he would show me was their own check sheet which means nothing really. I explained that I was a cash buyer, wasn’t buying the car today and was viewing a facelift model tomorrow to compare if the extra money is worth it. I asked for a test drive, the reply was: what’s the point in that?! I said it’s so I can compare the vehicles, at the end of the day I am spend 25 grand. He said it’s company policy that the car doesn’t get a test drive until you buy it! I am not buying any car without testing it first. I told him to forget about it and can he send me a refund. He asked why I told him to forget it, I said it’s the attitude, I expect to be treated with at least a proper answer and a bit of respect. He walked off and said I will check with the manager, I thought this is so much hassle to get a test drive what will it be like if there’s any issues. I told him to forget it and I walked out! This garage is to be avoided or you buy a car at your own risk.

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+4 Found this review helpful

Marc in response to Company policy: no test drive until....

Given my experiences, doesn't surprise me. Who in there right mind buys a used car without test driving it? Strong arm tactics ?

"Stay well clear"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Junction 17 Peterborough is the worst car dealer I’ve ever dealt with. Too much to list on here. Stay well clear. I’m getting trading standards involved to try and stop anyone else going through what I did.

"Bad!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID! AVOID! AVOID!!! NOT FALSE!!! They have seem to have been able to communicate quicker with a review website than they have with their customer!! This company is terrible, I mean really really bad!! Test drove car it had issues. Was assured all would be sorted on pick up it wasnt. Took them two weeks to get car ready. Had additional admin fees for insurance as car promised to be ready. Even rang and checked. Wasnt given any details of additional warranty I purchased. Had to chase up. There were three issues I picked up on. None of which were sorted. Should have walked away. Left good deposit as gesture but made no difference. They had car for a week and not all issues sorted. Wasn't given courtesy car even though issues should have been sorted before I purchased it. Had to get taxis to work. Many phone calls to check if work was done Staff rarely ring you back. Had to phone several times for hpi check. Paid for it myself in the end.  Car showing outstanding finance ( its stock unit finance though which is different but disconcerting anyway). Said they would change front tyres, they didn't. Car wasn't valeted. The pdi is a joke most items on list not ticked. ( had car checked by someone else). Was so low on fuel I'm surprised I made it to the nearest petrol station. ( add price of full tank to car sale price and have it full when customer picks up! Would be a nice touch). Had to chase up V5 several times and problem with the reg number itself. Paid for new tyres myself and getting issues fixed elsewhere and paying for it. Dont even want to ring them.  I expected more when you spend £25,000 on a car and leave £10,000 deposit. I paid the balance on pick up. I've never had such a frustrating time buying a car EVER!! They managed to make something that should have been exciting into something miserable. The list goes on unfortunately. If you're looking at cars from this company then don't. Wouldn't go nack to Junction 17 if you paid me! Dont ne fooled by the big impressive showroom you would be better off buying a car from Boyce from only Fools and Horses!!! You have been warned!!!

"5 stars, but only for Luke"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Olaribigbe. I wish to award five stars only to Luke personally for the excellent service I received from him in negotiating my recent purchase of a car I bought from Junction 17 (Peterborough.) From my first conversation with Luke to the end of the transaction he gave me regular updates on the progress of the purchase. He listened carefully and courteously to any queries I had. Nothing was too much trouble for Luke: he is a consummate professional who spares no effort to ensure a good outcome for the customer. It is such a pity that Luke’s manager was not as helpful as Luke from whom he could learn much about professional attitudes to clients. If I was thinking of buying another car, I would wish Luke to transact the deal.

Luke Cole from Junction 17 Cars Peterborough in response to 5 stars, but only for Luke

Hello Ola, Thanks very much for your kind words, it was an absolute pleasure to help you along with your car purchase and you've been a very memorable first customer! I hope you're still enjoying your car, and should you have any issues in the future, don't hesitate to give me a call. Best wishes, Luke - Aftersales

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Dealership Information

About Junction 17 Cars

Junction 17 Cars is an independent family owned used car retailer with over 50+ years combined experience. Our innovative, fresh approach to the motor trade has led to our rapid expansion with an unrivalled reputation.

You will always find a large number of prestige cars in our stock however, if we don't have exactly what you are looking for, our professional team will work with you to source it.

Our state-of-the-art showroom is located in Yaxley, within the historic city of Peterborough. Convenient for access to London and the Midlands with excellent links to the UK’s road and rail networks.

We stock more than 300 prestige cars and are not tied to any one manufacturer or brand, enabling us to offer completely impartial buying advice. This independent advice also means that you can be assured that we have the freedom to select only the very best quality cars of any marque. We also specialise in Brokerage, enabling customers with unique high-end motor cars to maximize their returns by using our state of the art showroom and facilities unmatched nationwide.

Our commitment to service and the pride we have in our cars means that we operate an open-door policy. We want people to come and enjoy the Junction 17 Cars experience by seeing and feeling our stock for themselves.

Our range of finance options make it easier to afford your ideal car or a fleet of vehicles for your business. The plans are all flexible and we’ll set the payments based on your budget.

If you want a quality car and guaranteed peace of mind then you can be confident in placing your requirements in our hands as all our staff members are fully trained to be specialists in their discipline. So why not contact us today to start your journey of a lifetime in the car of your dreams?

Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1975

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
837 reviews4.3 out of 5 stars — Rated Very Good
Excellent
574
Very Good
179
Average
5
Poor
29
Terrible
50

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  • Contact Information

    Address

    Junction 17 Cars Peterborough
    1 Kestrel Way
    Peterborough
    Cambridgeshire
    PE7 3GP

    Get in touch

    01733 247222
    http://www.junction17cars.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 10:30 - 16:30

    Dealership Statistics

    84%
    Would recommend this dealer to family and friends
    63%
    Percent of reviews responded to by this dealer

    Additional Information About Junction 17 Cars Peterborough

    Company Formed: 1975
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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