Melvyn C, May 2016
"Melvs"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
For the second time in 5 years this garage has bent over backwards to get me the right deal for the car I want. I haven't stopped smiling since getting the car! All staff were very polite . I don't know any over garage that will refurbish your wheels and spray the colour you want. I only went on the off chance as was let down by another garage and saw the bmw being cleaned in the show room and it blew me away.
Would Defo recommend to anyone
+0 Found this review helpful
leonie bacon from Junction 17 Cars Peterborough in response to Melvs
Thank you for your 5* review and kind words Melvyn! It was a pleasure dealing with you again as a repeat customer and are thrilled you are pleased with your BMW. Please do not hesitate to contact kate our customer relations manager if you have any queries regarding your purchase kate@junction17cars.co.uk and I am sure we will no doubt see you again in the future for your next car!!
Tony D, May 2016
"Tony"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went to junction 17 to view their BMW Z4s as they had 6 advertised. Although the selection they had were nice they unfortunately didn't have the one in particular I had my eye on as it was already sold. I wanted to do a review as I am regularly buying cars I'm a bit of a petrol head and I wanted to share with others that there is finally a nice dealership in Peterborough to buy a car!
+0 Found this review helpful
leonie bacon from Junction 17 Cars Peterborough in response to Tony
Hello Tony! Sorry we did not have your dream car in stock, we buy cars every day and update our website daily so please keep visiting our website www.junction17cars.co.uk to see if you see a Z4 that is for you. Alternatively we do have your details and will keep in contact whenever we get a Z4 of your required specification in stock. See you soon!
Kyle G, April 2016
"Kyle Gallagher"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Couldn't have wished for a better experience when coming to buying my first car. I first looked on their website and found the variety of cars excellent, well laid out and professional. Great staff - knowledgeable and friendly, able to answer all my questions. Hassle free experience, and ended up with a great car. Thanks again!
+0 Found this review helpful
leonie bacon from Junction 17 Cars Peterborough in response to Kyle Gallagher
Many thanks for your 5* review Kyle! We are glad you had a good experience with us. We hope to see you again in the future for your next purchase. If you have any queries regarding your new purchase please do not hesitate to contact kate our customer relations manager kate@junction17cars.co.uk enjoy your car!
Sofia G, April 2016
"Sofia Grant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been dreading purchasing a new car for a few months since my divorce. My ex husband always made the car purchases so I was anxious being a single woman. I am now the proud lady owner of a gorgeous BMW Z4. I have put this review on because I couldn't be happier with my whole purchase experience and I feel junction 17 cars should receive the credit they deserve. The salesmen were enthusiastic and eager to sell me a car without being pushy. I met one of the directors Leoni who was reassuring and extremely helpful. I got a fantastic finance deal with motonovo, the payments are a lot less than k thought they would be. When I picked it up it had been valeted serviced and motd ready for me. I'll definitely be back and I would definitely recommend anyone to go to junction 17 for their new car. Thanks, Sofia Grant (soon to be Sharpe again) xx
+0 Found this review helpful
leonie bacon from Junction 17 Cars Peterborough in response to Sofia Grant
Hi Sofia! Thank you very much for your kind words :-) we are so happy you are pleased with your new purchase. We hope to see you again in the future for your next purchase. If you have any queries regarding your new purchase please do not hesitate to contact kate our customer relations manager kate@junction17cars.co.uk enjoy your car!
Oliver, April 2016
"oliver"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
To my friends I likened the service I got buying an expensive car from them to buying a chocolate bar at the local corner shop.
Was handed the keys with the minimal amount of fuel in it and told there was a petrol station up the road. I would have thought they would have given me more than a few miles of fuel for such an expensive purchase.
I wasn't told about a charge for credit card otherwise I would have worked out another payment method. Also wasn't told about an admin charge.
The dealer hardly showed me anything about the car and basically just handed me the keys.
Later that night I realised there was a fault with the heating system, no blowers where working. I rang them and they told me everything was fine when you took it. Yeah thanks for that, no apology just typical sales trying to wriggle out of everything. I had to sort it all out with Porsche myself.
I also had to wait over 2 months for my log book to come through.
I would not recommend this company to anyone and will stick to main dealerships in future where the customer service is ten times better,
+7 Found this review helpful
Leonie bacon from Junction 17 Cars Peterborough in response to oliver
Sorry to hear you were not satisfied with the customer service you got with us Oliver. Firstly with regards to the Porsche you bought, we aim to be the cheapest on Autotrader for any particular car you are searching for, this therefore means that we will be substantially lower in price than a main dealer, probably by £5000-£8000 cheaper. With this in mind yes we do not have a full tank of fuel as our profit margins are not high like a main dealer who can afford a full tank of fuel or any additional extras. Our admin fee is a fee to cover the costs of a pre delivery inspection, a full valet and full MOT and/or service if required. With regards to the credit card charge, this is standard at any company for retail goods - the majority of retail companies stand a charge for credit cards because the credit card companies charge them as they do us. With regards to the sales staff not wanting to help After hearing the heaters were not working - well, as you are aware, the Porsche you bought is still under manufacturers warranty therefore Porsche would be responsible for any such repairs and this is what we told you, that it would need to go to Porsche for repairs under manufacturers warranty. I do agree with you however about the salesman not detailing the hand over with you. We will be re training that particular salesman to guide him through the correct hand over procedure again. I hope this clarifies certain aspects for you and wish you all the best in the future with your lovely Porsche. If you have any further questions please do not hesitate to contact us.
Kevin, April 2016
"kevin"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have purchased 3 cars from Junction 17, Audi ttrs, Merc slk 280 & latest a Porsche have all been good value for money and the service has been good. Nottingham have been excellent on each occasion and provided me with a car meeting my requirements. Good after sales service. Staff very helpful ,Would recommend and buy again from Junction 17.
+0 Found this review helpful
Leonie bacon from Junction 17 Cars Peterborough in response to kevin
Thank you for your kind works Kevin! You certainly do love your nice cars and it has been a pleasure doing business with you 3 times and hope you come back again and again! If you have any queries regarding your latest purchase please do not hesitate to contact Kate our customer relations manager kate@junction17cars.co.uk thanks again
Philip R, April 2016
"Phil Roberts"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I discovered Junction 17 cars during an on line search for a used Honda, and was on arrival genuinely overawed by the superb line up of vehicles in their showroom, particularly in view of my limited budget. The service I received however was excellent and I would have no hesitation in returning to or recommending Junction 17 to others.
I am also delighted with my Honda.
+0 Found this review helpful
Leonie bacon from Junction 17 Cars Peterborough in response to Phil Roberts
Hi Phil! It is very reassuring to hear your good experience you have had with our company! Thank you. And thank you for your purchase and your kind review. We're so happy to hear you are happy with your Honda and your whole experience was good from the start. We hope to see you again in the future. In the mean time if you have any queries regarding your new purchase please do not hesitate to contact Kate our customer relations manager Kate@junction17cars.co.uk
Amanda T, April 2016
"Mandy and Harry"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We had a fantastic experience from the start. When my husband initially phoned junction 17 they were knowledgable about the car we were interested in (Bentley GT) and answered all of our questions. We held the car off sale with a Deposit and travelled from London the following weekend to go and see it. We fell in love with it immediately. Although there were 4 others parked next to it that were just as nice too. It was even ready for us to drive it home that day! Phil was really friendly and professional and made our experience a pleasurable one! Thank you! We would be more than happy to travel there again for our next purchase. Gorgeous cars, lovely people and a fabulous showroom.
+0 Found this review helpful
Leonie Bacon from Junction 17 Cars Peterborough in response to Mandy and Harry
Hello Mandy and Harry! We are so pleased to hear how happy you are with your stunning new Bentley - that one was a real eye catcher! Thank you for your kind words. If you have any queries regarding your purchase please do not hesitate to contact Kate our customer relations manager Kate@junction17cars.co.uk We look forward to seeing you again in the future!
Janette A, April 2016
"Janette"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After an initial search on the web I soon found Junction 17 in Peterborough and Nottingham with my dream car a Porsche. Both showrooms had cars to view, so on my day off from work a Friday (Louth, Lincolnshire) we went over to view and make appointments with each showroom to test drive a Porsche on the Sunday. The customer service at both show rooms was second to none - my choice was at Peterborough a Porsche Boxster 2.7 S. I have a grin from ear to ear! Tim Moore looked after us answering all our questions, arranging for an mot and service before the car became mine. A big thank you Tim, also to Kate for her after sales service. I am one very happy customer and will come back to trade in, who knows, perhaps for another Porsche.
+0 Found this review helpful
Leonie Bacon from Junction 17 Cars Peterborough in response to Janette
Many thanks for your 5* review Janette - we are so pleased you are happy with your lovely new Boxster, I hope the sun shines lots for you to show off with your roof down! We look forward to seeing you again in the future, and in the mean time if you have any queries regarding your purchase please do not hesitate to contact Kate our customer relations manager kate@junction17cars.co.uk Thanks again and enjoy!!
Anna, April 2016
"Anna"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really, really impressed by the high level of customer service at junction17. Tim was very professional and assertive and gave me fantastic advice about which car would suit my needs and budget the best. The whole showroom had the 'wow ' factor and the after sales service has been just as sleek. I have genuinely enjoyed the whole experience. Will definitely be back!! Thanks to the whole team at junction17 .
+0 Found this review helpful
leonie bacon from Junction 17 Cars Peterborough in response to Anna
Many thanks for your kind words Anna. So happy you're pleased with your new car. We'd love to see you again in the future. For any queries regarding your purchase please do not hesitate to contact Kate our customer relations manager kate@junction17cars.co.uk
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