I spoke to Jamie the sales manager and I enquirered about a lotus Elise and got told that it was in great condition apart from some stone chips (minor thing!) got to the store and looked The car and saw a fair few chips in the window and they said you will expect that and the insurance will fix that! i wasn't happy with that response! I also looked at the car and thought there was a scratch but then they looked and noticed it was a stone protector and he called me something I extremely offensive for not noticing it (joke or not I wasn't impressed being called this by the sales manager!) After purchasing the car it broke down and I had asked for the warranty details that I had purchased! After over a week of calling and leaving numerous of messages and talking to staff I eventually get the information needed to get the car fixed! After trying to call the warranty people for 4 days I finally get through to them to find out that they will not fix the car as it is over 10 years old so I was miss sold the warranty and it broke down with in the month of purchase they are not interested to get it fixed!! I am still trying to call to get something done about the problem and i am currently talking to trading standards for advise as no one is willing to help.

Showroom looked great, young man even said hello as arrived, cars look good and reasonably priced. Saw a car I was interested in, so on Saturday we trundled over. Should I have to call ahead to see if it's there? Well I would like to think their stock is updated in a speedy fashion! Spoke to said young man who went off, came back saying one of the directors had it for the weekend. Fair enough, left my card and he said they would call Wednesday when back. Still awaiting that call back. If the idea is to sell cars , maybe have them there or take at call me when I can see it! Pity seems a really good operation.

Buying a car in my experience is a nightmare and rarely do car dealers live up to their claims and this outfit fall well short. I am sure they make money, after all they have been in business since 2010. I have about £30k to spend so I decided to pop along today with my 7 month old son and just see if they live up to their customer service claim. I asked about a car with £4k my rationale being if you are passionate about selling me a £4k car then its more than likely you care. I was in the show room a full 10 minutes and nobody said good morning hello etc. I then asked a guy who was more concerned typing on his pc than to help me just shouted down the show room I need to go to the office if I need help. I went to the so called office and someone got up to help but it was another guy who came out with the keys to view this £4k car. All he did was click the car open, no conversation at all, no greeting, name taking, no pleasantries I felt I was getting in the way so I spent a few seconds feigning interest and said thanks. As I left no one said good bye! It was as if I didn't exist. So it will come as no surprise I will not be spending my money here. The cocky swagger does wash with me!

My husband and I wanted to buy a boxster and we have been looking for ages for the right one. We are currently sunning ourselves in Greece and was looking on Autotrader yesterday and found the most perfect one on junction 17s website. We thought we may miss out as we're on holiday so we rang them and we were able to reserve it off sale until next week when were back. We spoke to Jamie and he was very polite and helpful on the phone. We're so excited and so impressed they were prepared to do that. If I am able to I will leave another review when we've purchased it. But so far I am giving junction 17 5stars!

I rang the about a £25,000 car and basically the person on the phone was rude and didn't wish to speak about it "all the details are on the web". The car in question has an enthusiastic following, most owners or sellers will talk about them. On the web it says the catalytic converter has been removed, I asked about it and if it had one and he said I guess not. Well that's illegal (not just an MOT fail). Will I drive 2 hours to view the car....I don't think so. I expected some help on the phone, but what I got has put me off, I think I'll find my car else where, even if I have to wait.

I had two occasions to visit and use Junction 17, the first to buy a used Aston Martin Vantage, I was given a very honest run down of the vehicle history and possible problems I might face with it after sale. I am pleased to say that no faults have appeared with the car. It is rare to find such honesty when buying second hand. On the second occasion I sold a Porsche 993 through them, the car was in a minor accident on the way to deliver it to them, they had the car repaired before sale ( only minor bodywork painting to do) and charged me a very reasonable price for the repair with no fuss. I would highly recommend Junction 17, Peterborough whether you are buying or looking to sell your car.

I had an excellent experience with Junction 17 Peterborough. The staff that I dealt with were very friendly and knowledgeable about the vehicle I was looking to purchase. They had three of the model that I was looking to buy, right down to the correct colour. Once I'd made my decision, I was given a very good trade in price, and able to drive away within 2 hours. A couple of minor issues were dealt with very quickly on site. I would definitely recommend.

I would highly recommend junction 17. We had first class treatment and love our Mercedes SL. Thank you to everyone 5*****

Would like to thank you for the excellent service we received when buying our Range Rover sport. All the staff that we dealt with were very friendly and helpful.

I bought a jag off junction 17 on October last year. I had a very good experience with them and thought the staff were very helpful and the range of cars they had, well we were blown away by them. I also purchased a 15 month warranty with GEM. My car has not had any faults all this time until a couple of weeks ago - it started to sound rather poorly, smoking and not driving as it should. Bearing in mind I don't live local to junction 17 I rang them anyway to see what I had to do to get the car fixed. I thought they would send me elsewhere and fob me off like most garages would but I couldn't have been more wrong. I spoke to Leonie who was so helpful and really want to look after me, she organised GEM to get my car recovered to junction 17, which they did the next day!! I got phone calls daily from Leonie to keep me up to date with what was happening. It turned out it was only an injector. Leonie got the claim authorised with GEM and I didn't have to pay anything! Amazing! They asked me to do this review for them yesterday as I told them how happy I was with their service when I picked my jag up yesterday and I wanted to share my experience. 10 out of 10 for both sales service and after care service. Very happy customer. Thanks again, Imogen Barker xx