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58 reviews from our car dealer reviews community
Leave a review for LMC Car Sales
Leave a review

58 reviews from our car dealer reviews community

Leave a review for LMC Car Sales
Leave a review
"Don't buy their warranty and service pac"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They owe a lot of money to Halfords so Halfords have blocked them. LMC say they will pay for the service but due to GDPR and DPA regs can't pay over phone or be invoiced for work. You then have to chase LMC for payment back to you even though you have actually paid for this service when buying the car. The Manager was not very helpful and certainly doesn't act like a manager. Poor overall

"AVOID engine issues for 8 months"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would avoid buying any car from LMC. So many issues & 8 months with an engine problem! Firstly the car was advertised with sat nav and car mats but this was not the case. I took the car to a main dealer who confirmed that the car has never been set up for sat nav, and the start up maps memory card would be needed, which cost me £500. After buying the car, and driving home, the tyre pressure warning came on, I pumped up the tyre but it kept loosing pressure. It went back to LMC but they were unable to find a problem. The issue continued so I had a local garage investigate, only to find that the wheel was cracked. I reported this to LMC who said they would not cover the cost for a new wheel. As I was unable to find a single wheel, I had to buy a new set at £800. A few days of owning the car the engine light came on. I informed LMC and returned the car for the fault found and fixed. But since then the car has been back countless times to "replace parts." 8 months on, the issue is not fixed and I've coverd an additional 600 miles driving to and from LMC. After taking the car to a main dealer they reported that the same problem that LMC knew about 8 months ago is still a problem. A part needs to be replaced, a part that LMC had told me they had replaced. That part would cost £1,000. LMC are now not responding to any form of communication. It's disgusting to for a car dealer to lie from creating the advert, selling the car and through to after sales. We will see what the court says

"Buying a used car? Warranty it. "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from these a good 5 years ago. This is a long term review of my gradual findings. 2 months in I'd found I'd had a faulty glow plug module and faulty bonnet struts. Warrantee covered the module and replacement battery (under protest - I load tested it immediately after purchase, failed), along with a failing aux belt. I then find evidence that the vehicle was an ex taxi, which would've broke the deal, while inspecting it. Overpriced a bit and they were reliant on selling me the finance I needed. Which was massively oversold adding another £1200 to a £6000 car, which when valued should've been a £5000 tops vehicle being just under 100k on the clock. I was also pushed for a deposit quite quick "someone else was interested in it and you need to secure it today" I got picked up in the vehicle so glow plug module fault was hidden, but in a way, they were doing me a favour picking me up allowing me to test drive it en route to the yard. Despite the massive oversell, the hidden faults and the unable to cold start the car, LMC were friendly, accommodating and reasonable. Naturally because I was financing the vehicle I couldn't offer any lower than what they were asking. While I waited for the finance to be sorted, I had a look through their inventory, a decent stock of vehicles at the time. I wasn't in a high pressure up sell situation and was made to feel welcome. I get I may have been "not the ideal customer" because I literally wanted THAT car, with nothing much else in my pocket but a drip fed wage. When quizzed about the vehicle specifics, the salesman couldn't really help me, kind of left me to do my homework, which I quickly learned and performed all maintenance myself over the vehicles 5 year life. It was scrapped out of choice, as Mercedes begins to be a money pit with nearly 80k added over it's life.

"Appalling customer service "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Appalling customer service, i bought a car for 36k from LMC and part exchanged my old car. As part of the sales agreement LMC said they will repair roof interior before sale and get a new key blade fitted after sale. I asked Jengiz (sales rep) if we can delay the sale by few days as i needed my old car to take a student of mine to their driving test, he said no the car is going to be ready and you'll have to take it, so i had to cancel all my driving lessons and tests assuming the car is going to be ready, it was really hard getting through to Jengiz over the phone and email, it took over 2 weeks for the car to be ready and i ended up loosing out due to all the lesson and test cancellations. It's been 5 months now since I bought the car from LMC and I'm still chasing them to fit the key blade. This has been my worst experience in buying a car, please avoid LMC. They asked me to get a quote from Mercedes for the key blade which I did and total comes to only £69.24. Now LMC are saying they are waiting for one of their guys for the quote. ridiculous 5 months later and still waiting for a quote :(

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+1 Found this review helpful
"I bought a Mercedes’ E class for £20000 "
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was promised that the front brake disc and Pads will be replaced as they were too bad and it was accepted by the sales persons. They said it will take a weeks time to arrange in stocks and would be replaced but then they didn’t inform us and when we had the censor sign showing it’s worn, then they refused to change the same. It’s actually a cheating by the company so be aware before buying a product from them.

"Cristian was super "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tried to buy a mini Cooper roadster convertible as I am from Belfast it was difficult trying to tie the deal down as I couldn't get the right deal to get the car delivered to Belfast having said that my salesperson Christian was fantastic he bent over backwards unfortunately not enough would recommend anyone to use LMC and especially Christian

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"Amazing customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I dealt with Jake and Sherena, unlike other car companies in the area, they kept in contact with me and let me know what was happening, they were friendly and got things sorted for me, would definitely recommend

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+0 Found this review helpful
"tricked"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Be awar they gave me faulty car with 3 years experience they didn’t fix it for me . The firs year I bought it the gearbox broke and they gave me flimsy reasons to don’t fix it . Don’t buy from them .

"Great Service very helpful "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Myself and my partner brought our first car together from LMC Car Sales on 05/06/20. After driving the car we noticed the tracking was out and there was smoke damage to the roof! LMC Cars were so helpful, they sorted out both issues straight away ! Would highly recommend buying a car fro them.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a car from LMC cars at Grays, whilst we weren’t able to test drive due to covid all questions were answered and given ample time to look at the car. Very helpful friendly service. Would recommend. Thank you

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Dealership Information

Quality cars for sale in Essex

LMC are a family run used car dealership established in 1980. We are a one-stop shop for all your vehicle needs catering for used car sales, servicing / MOT, paintwork / bodyshop and full showroom valeting.

Based in Grays, Essex, we are easily accessible from all areas of London and the surrounding counties. We are 2 minutes away from Lakeside Shopping Centre and next to junction 30 of the M25 which also has easy access into London via the A13.

Used cars are our speciality, we stock high-quality used cars from our large showroom in Grays. We can also source high quality vehicles to your exact specification should we not have a particular vehicle in stock. We stock a large spectrum of different vehicles including family cars, 4x4's, sports cars, prestige cars, exotic cars and even low-cost run-a-rounds for those day to day jobs!

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1980

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
58 reviews3.6 out of 5 stars — Rated Very Good
Excellent
32
Very Good
5
Average
5
Poor
2
Terrible
14

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  • Contact Information

    Address

    LMC Car Sales
    730 London Road
    Grays
    Thurrock
    RM20 3NL

    Get in touch

    01375 352230
    http://www.lmc-cars.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 20:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 16:00
    Sun 10:00 - 15:00

    Dealership Statistics

    56%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About LMC Car Sales

    Company Formed: 1980
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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