304 reviews from our car dealer reviews community
Leave a review for LMC Cars Ltd
Leave a review

304 reviews from our car dealer reviews community

Leave a review for LMC Cars Ltd
Leave a review
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"Everyone was helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was a very good experience. I can’t remember the name of the person I dealt with, but he was great - no sales pressure at all. I’d definitely go back, no doubt about it. No improvements needed, everything was good and everyone was helpful. No complaints.

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Aftersales from LMC Cars Ltd in response to Everyone was helpful

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"We will definitely go back"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mo sorted us out - we couldn't have asked for anything more from him he was great. The experience was fantastic we will definitely go back.

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Aftersales from LMC Cars Ltd in response to We will definitely go back

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"Mercedes GLC"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love my Mercedes GLC and feel really happy with my choice. The dealership were generally good but their communication could’ve been better which let them down slightly. We’d agreed a collection date and when the car went through its MOT, it needed new brakes. I was thankful they agreed to get this sorted but I didn’t receive any updates on how long it would take. That said, I’m really glad it was done. It’s definitely given me peace of mind.

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Aftersales from LMC Cars Ltd in response to Mercedes GLC

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"Very very good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All is very good with the car and the service I received. They did such good job I plan to return to buy more vehicles soon for my family.

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Aftersales from LMC Cars Ltd in response to Very very good

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"Excellent "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience at the dealership was excellent. However, after collecting the vehicle, it took a lot of persuasion and back-and-forth communication to get the jack sorted.

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Aftersales from LMC Cars Ltd in response to Excellent

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"Thank you LMC Cars!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Yusuf was absolutely amazing and assisted me with everything, so happy with my new car thank you LMC Cars!!

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Aftersales from LMC Cars Ltd in response to Thank you LMC Cars!!

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"Enjoying the Ford Kuga "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Ford Kuga, drives well and I'm enjoying it. Everything’s all good. The car was valeted, and the dealership did everything they needed to do. I would go back. Five-star review.

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Aftersales from LMC Cars Ltd in response to Enjoying the Ford Kuga

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"In and out in a flash"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What can I say – no messing around, in and out in a flash. I’m a repeat customer and always come back because of LMC's efficiency. The Audi TT's a lovely little runner too.

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Aftersales from LMC Cars Ltd in response to In and out in a flash

Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd

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"Communication could've been better"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy with the car and was pleased with the service initially. However, I do feel disappointed about a few things. When I was buying the car, there were two keys on the desk in front of me. But when I came to pick up the car, I was only given one. When I asked about this, I was told it only came with one key and the two on the desk were for another car. I feel like I was misled as I wasn’t clearly informed that the car would come with just one key, which I believe should have been communicated. Additionally, I asked for another key and a parcel shelf, which I didn’t realize was missing until after I took the car home. I was told that I should have discussed this before buying and that there was nothing they could do now. I feel very disappointed with this because I part-exchanged my car with two keys and a parcel shelf and believe I should have received the same back. When I asked how much another key would cost, I was told it would be between £150 and £200. Had I known about these things earlier, I would have asked for them to be sorted before purchase, but I was never informed. There was also a crack on the wing mirror. I was told a new one would be ordered for me, but I have yet to hear back, so I am still waiting for this to be resolved. It’s a shame because this could have been a positive experience. Better communication and being informed about these things beforehand would have made a big difference. This has really dimmed my experience, and I would just like these issues to be sorted.

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Aftersales from LMC Cars Ltd in response to Communication could've been better

Thank you for taking the time to leave such detailed feedback. We're really sorry to hear about your disappointment and the miscommunication surrounding the keys, parcel shelf, and wing mirror. It’s clear this experience hasn’t met the standard you rightly expected, especially given the initial part-exchange involved a full set of items. We completely understand how frustrating this must feel and appreciate you giving us the opportunity to review and address these issues.

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"All ok"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't remember who I dealt with but the salesman was ok, I would have expected the car to be clean but it had bird muck all over it when it came out. The car has been perfectly fine until when the engine management light came on yesterday and also the service message comes on which was strange considering LMC said they had serviced the vehicle. 3 star review. Would have been 5 if it wasn't for the above problems

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Aftersales from LMC Cars Ltd in response to All ok

Thanks for taking the time to share your feedback. We're glad to hear the car's been running well overall, but we're sorry to learn about the condition it arrived in and the issues you've since encountered. That’s certainly not the standard we aim for. We’ve passed your comments over to the relevant team who will review the concerns raised and be in touch to discuss next steps. We appreciate the constructive feedback and the chance to put things right.

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Dealership Information

Quality cars for sale in Essex

Established in 1980, LMC is a family-run used car dealership and a one-stop-shop for all of your vehicle needs. Providing expert vehicle sourcing, car finance, part exchange, warranty and valeting as well as used car sales, LMC has got everything covered for your car purchase.

We have a wealth of experience in the automotive industry and have grown to become one of the largest independent suppliers of used cars in Essex with hard work, passion and dedication to providing the highest standard of customer service.

LMC is based in Upminster, Essex just two minutes from the Lakeside Shopping Centre. Our site is easily accessible from anywhere in London and the surrounding counties, situated next to Junction 30 of the M25.

Specialising in high-quality used cars

We specialise in high-quality used cars and our vehicle sourcing team are experts in finding nearly-new vehicles in excellent condition with low mileage. We are proud to present a stunning and diverse range of used cars for sale in Grays at our showroom with designs from a wide variety of popular makes. With hundreds of models to choose from including family cars, city cars, 4x4s and prestige cars, there is something for everyone here at LMC. Our current vehicle selection is fully listed on our regularly updated website.

If you are looking for a specific vehicle that you cannot find within our stocklist, our dedicated team can offer to source it for you using our vast network of dealerships. We will be able to search for vehicles to match your exact specification, saving you time and effort.

Finance Experts

LMC is also a specialist in used car finance in Essex, offering competitive rates and a hassle-free application. We provide different types of finance that can be tailored to your preferences and budget while also offering professional advice to help make sure that we secure the right deal for you.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1980

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
304 reviews4.6 out of 5 stars — Rated Excellent
Excellent
225
Very Good
66
Average
9
Poor
1
Terrible
3

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  • Contact Information

    Address

    LMC Cars Ltd
    Whitepost Farm Ockendon Rd
    North Ockendon
    Upminster
    Essex
    RM20 3NL

    Get in touch

    01375 352230
    http://www.lmc-cars.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 20:00
    Wed 09:00 - 18:00
    Thu 09:00 - 20:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 10:00 - 16:00

    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    85%
    Percent of reviews responded to by this dealer

    Additional Information About LMC Cars Ltd

    Company Formed: 1980
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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