The chaps here really knew what they were talking about which suited me down to the ground.
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Aftersales from LMC Cars Ltd in response to Peugeot 207
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
I've bought a few cars off LMC recently and I've been impressed with the open/honest approach. It's actually pretty refreshing.
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Aftersales from LMC Cars Ltd in response to Refreshing approach
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
I found the staff here to be very professional
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Aftersales from LMC Cars Ltd in response to Good team
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
My experience was good initially, but the aftercare hasn't been great - the wing mirrors have clearly been smashed before and they semi fixed it and the SOS light and wing mirror light keeps beeping and flashing in the car - I'm struggling to get an answer back regarding a courtesy car as they don't have one available because the car needs to go in for a few days to get fixed. I'll give them 3 stars but it would have been a 5 if the aftercare was better. The customer service was really good though.
Reviewer has confirmed their email address
Aftersales from LMC Cars Ltd in response to Customer service was really good
Thanks so much for your honest feedback. We're really sorry to hear that the aftercare hasn't met your expectations — we completely understand how frustrating that must be. It's great to know our customer service was appreciated, and we’ll do our best to get this resolved for you as quickly as possible
At first, I had a great experience with the dealership. The service was quick and efficient, and I was very happy with the initial sales team. Since having the car, I’ve noticed a few minor issues, including some noise coming from the vehicle. I was told someone would contact me to help get this sorted, but I haven’t heard back yet. I’m hoping the after-sales service will help me to get this resolved soon, but I feel there is a need for big improvement on the communication side.
Reviewer has confirmed their email address
Aftersales from LMC Cars Ltd in response to Room for improvement
Thank you for your feedback — we're really pleased to hear your initial experience with the sales team was a positive one. We're sorry to learn that the communication since has been disappointing and that you’ve had some concerns with the vehicle. Your comments have been passed on to the relevant team, and someone will be in touch to support you in getting this resolved. We really appreciate your patience and the opportunity to put things right.
I've only had my new BMW 1 Series for a couple of days but I'm really happy with both the car and the dealership. No issues to report so far.
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Aftersales from LMC Cars Ltd in response to BMW 1 Series
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
I couldn’t fault the service from the sales staff throughout the whole purchase process as they really couldn’t do enough to help. I was a little disappointed with aftersales, as it took a fair bit of chasing to get a decision on a couple of minor faults with the vehicle. That said, they did agree to cover the repairs and even recommended a repair centre close to home. Unfortunately, the repair centre has really let the side down. I’m still waiting for a spare key to be cut and a rear vent to be replaced. I’ve been waiting since January, so it’s getting quite frustrating. Overall I’m happy to rate LMC positively as I feel generally satisfied, but based on my experience so far, I’d rate the third-party repair garage around 2 stars.
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Aftersales from LMC Cars Ltd in response to Generally satisfied
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
Mo was very helpful and knowledgeable, supplied us with a good, clean car, nothing was too much trouble. Have used LMC for years and will continue to do so. Thanks again 😊
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Aftersales from LMC Cars Ltd in response to Used LMC for years
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
When my previous Kuga went in for a service, they gave me the Kuga ST as a courtesy car. Someone knew what they were doing as there was no way I could settle for the slower version after that! Long story short, the car's great and pretty nippy. I’ve marked LMC down slightly as they didn’t get back to me when they said they would, but that said I’d still use them again.
Reviewer has confirmed their email address
Aftersales from LMC Cars Ltd in response to Pretty nippy
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
Yusuf was incredible! Very smiley for a Sunday morning.
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Aftersales from LMC Cars Ltd in response to Yusuf was incredible!
Thanks so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. Thanks again, LMC Cars Ltd
Established in 1980, LMC is a family-run used car dealership and a one-stop-shop for all of your vehicle needs. Providing expert vehicle sourcing, car finance, part exchange, warranty and valeting as well as used car sales, LMC has got everything covered for your car purchase.
We have a wealth of experience in the automotive industry and have grown to become one of the largest independent suppliers of used cars in Essex with hard work, passion and dedication to providing the highest standard of customer service.
LMC is based in Upminster, Essex just two minutes from the Lakeside Shopping Centre. Our site is easily accessible from anywhere in London and the surrounding counties, situated next to Junction 30 of the M25.
We specialise in high-quality used cars and our vehicle sourcing team are experts in finding nearly-new vehicles in excellent condition with low mileage. We are proud to present a stunning and diverse range of used cars for sale in Grays at our showroom with designs from a wide variety of popular makes. With hundreds of models to choose from including family cars, city cars, 4x4s and prestige cars, there is something for everyone here at LMC. Our current vehicle selection is fully listed on our regularly updated website.
If you are looking for a specific vehicle that you cannot find within our stocklist, our dedicated team can offer to source it for you using our vast network of dealerships. We will be able to search for vehicles to match your exact specification, saving you time and effort.
LMC is also a specialist in used car finance in Essex, offering competitive rates and a hassle-free application. We provide different types of finance that can be tailored to your preferences and budget while also offering professional advice to help make sure that we secure the right deal for you.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1980
LMC Cars Ltd
Whitepost Farm Ockendon Rd
North Ockendon
Upminster
Essex
RM20 3NL
Mon | 09:00 - 18:00 |
Tue | 09:00 - 20:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 20:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 18:00 |
Sun | 10:00 - 16:00 |
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