9% Reviews
replied to
46% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


152 reviews from our car dealer reviews community
Leave a review for Mark Andrews Used Cars
Leave a review

152 reviews from our car dealer reviews community

Leave a review for Mark Andrews Used Cars
Leave a review
"Catherine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would just like to say thank you very much to Ryan at mark Andrews Dumfries for all his help in getting me finance and finding the perfect car. He was very helpful in every way to help get me the right car and within my budget also. Thank you again and look forward to picking my next car with the Mark Andrews company.

"David story"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A big thank you to all at mark andrews. I've never met people so willing to do their very best to help someone out. Everyone that I met and spoke to were stars. If I could rate you higher, I most definitely would. Did I say A BIG THANK YOU

"foers123"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service was excellent, all the staff were very helpful. I would recommend them to friends and family.

"emma c"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Renault Clio from Mark Andrews after having poor credit and stupidly thought this was the answer. Initially they couldn't be more helpful when I was signing the paperwork etc. A week after having the car the belts and tensioner went, then the breaks, wheel bearing and ball joint, the exhaust was also rotten. After trying to contact them numerous times they finally agreed to fix the problems. They had my car for 2 days and claimed it had gone to a Renault specialist. When I collected the car NO work had been carried out and my car had been parked on Aldi car park in Moxely the whole time. I finally confronted mark the owner\\ manager whoever the hell he is, he was vile and intimidating and started shouting at me in my face whilst I was holding my 10 month old son! I told him I would be seeing him in court. After threats of court they finally agreed to give my car a fresh 12 months MOT and surprise surprise it failed on 3 DANGEROUS Faults! Don't know how Mark sleeps at night. Please avoid at all costs.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Disgruntled from Cheshire"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Renault Laguna Estate from Andrew Maurice Blunt trading as Mark Andrews at Moxley address. All sorts of problems including need for new track rod ends, cracked alloy, illegal tyre (even thought car had new MOT dated day of purchase) and a speedometer which always indicated speed as lower than actual. Wrong handbook, radio code and unmatched keys. The alternator failed within 2 weeks many miles from Moxley and his only response was that we should have had him replace it (how ??) and he would not refund us cost of repair. Have spent more than cost of car on rectifications. He just stone-walled every complaint / fault. Now notice that he has created a limited company with slightly different name - no "S" in name - so perhaps trying to avoid claims in his own name even though Companies House list him as only shareholder and director of the new company - company number is 09388564. The worst kind of car dealer. Urge everybody to avoid this business. Maybe the fact that Autotrader no longer have listings for them is a clue.

Get Car Leasing

Reviewer has confirmed their email address

+8 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Emma G"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I genuinely believed I would get refused but thought I'd give it a shot after reading comments on Facebook. I not only got approved but I got amazing service from all members of staff, even those not involved with my application. These guys went above and beyond and I look forward to my next purchase!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Craig"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a BMW 520d from these guys. I originally signed up for a 530d m sport however when the 520 arrived they told me they thought this was the car I ordered. We had that many issues with this garage we took the 520 however. We arranged to pick the car up on the Thursday at 5pm because "the car was in for a mot", no mot certificate was supplied and I Was told it would be sent out to me. A few days passed and no post from Mark Andrews Used Cars, so I checked DVLA website and surprise surprise the car has less than 7 months mot. I have tried to contact the garage to get this sorted and they don't return calls or texts. I have now reported Mark Andrews Used Cars to trading standards.

"Mark"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a BMW 3 series from Mark Andrews Used Cars and within 5 months the timing chain broke and will now cost me 5k to fix. After sales never call back so this is now with the financial ombudsman, avoid Mark Andrews Used Cars at all costs.

"gilly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

FANTASTIC CAR, FANTASTIC PEOPLE. THANKS BEN FOR YOUR HELP. MY DODGE IS FANTASTIC.

"CW1986"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Collected our second car from Mark Andrews Used Cars in Wednesbury this weekend, a very pleasant experience from start to finish, staff were friendly and could not have been more helpful and the finance package which we were approved for was explained clearly. would definitely recommend to anyone and we will be going back to Mark Andrews in the future. thank you

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Mark Andrews Used Cars is an Independent dealership that is based in Wednesbury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
152 reviews2.8 out of 5 stars — Rated Average
Excellent
65
Very Good
6
Average
1
Poor
15
Terrible
65

Add Review

  • Submit new information
  • View 4 more dealership images

    Contact Information

    Address

    Mark Andrews Used Cars
    High Street
    Wednesbury
    West Midlands
    WS10 8SD

    Get in touch

    http://www.markandrewsusedcars.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    46%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Mark Andrews Used Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more