98% Reviews
replied to
95% Recommend
to friend


442 reviews from our car dealer reviews community
Leave a review for Marshall & Son Motors
Leave a review

442 reviews from our car dealer reviews community

Leave a review for Marshall & Son Motors
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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything I've asked Marshall & Son Motors for since getting the car they have sorted for me, no problem. Before getting the car I can say that there was no pressure at all. I ended up visiting the dealership 3 times before going ahead with it, and every time, they were happy for me to walk around the car and spend as much time as I wanted with it. There was no pressure, no problems, excellent service from the dealership.

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Ed from Marshall & Son Motors in response to Excellent service

Thank you for your kind words! We're so pleased to hear that you felt comfortable and supported throughout your visits, and that we've been able to assist you quickly and easily since your purchase. We really appreciate your feedback and look forward to being here for you whenever you need us.

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"An exceptional experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I could not recommend Marshall & Son Motors enough. From the first call I made, it has been nothing short of an exceptional experience. I initially spoke to Jake, but I actually ended up dealing with everyone—from Jake to James to Ed—everyone at Marshall & Son has exceeded my expectations. I traveled quite a distance after they invited me to come and view the Range Rover. They were open about the car and its history from the very start, and we went on such a great test drive. It wasn't a short drive where you have to make a quick decision to commit to the vehicle; we went down the motorways, country lanes, and different areas so I could really experience and test out the vehicle. I put down my deposit and went back, and while I was waiting to sell my car, there was no pressure from anyone at the dealership. They kept me updated on the vehicle, letting me know they had completed a service on it for me, etc. Once the car was ready for me to pick up, they actually arranged delivery so I didn’t have to travel again. Everything went smoothly with the delivery. I did have an issue with one of the parking sensors, but just as they promised, I called them up, and they are helping me get it booked in with a garage close to me to get looked over. They really have got your back and look after you. I have always had a 4x4 and have been to a few different dealerships, but this is the first one where I would actually go back for my next car. From start to finish, it has just been a high standard of great service. If I could give a 10, I would. Thank you to every single member of the team.

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Ed from Marshall & Son Motors in response to An exceptional experience

Hi Steven, Thank you so much for your fantastic review. We're delighted to hear that your experience from your first call to the delivery of your Range Rover was smooth, transparent, and exceeded expectations. It’s great to know Jake, James, Ed, and the whole team made such a positive impression and that you felt supported throughout, without any pressure. Your kind words and recommendation truly mean a lot to us, and we’d be thrilled to welcome you back when you're ready for your next vehicle. Warm regards, The Marshall & Son Motors Team

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"Top-Notch customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased two vehicles from Marshall and Son for our business: a Range Rover Discovery and a Range Rover Vogue. We are having an issue with the Vogue, the front suspension shock absorbers seem to have gone. However, we have it booked in to be checked over and sorted. The Discovery is great, with no issues at all. The whole team at Marshall and Son Motors has been fantastic. They stayed late when we were purchasing, without any complaints. The customer service is top-notch, and everyone is proactive. I was never left waiting to speak to someone. If they didn’t answer, I received a callback immediately. The whole team is proactive and shows great customer care. Very helpful, five stars all the way!

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Ed from Marshall & Son Motors in response to Top-Notch customer service

Thank you for your kind and detailed review. We're delighted to hear that you're pleased with both the Discovery and the service you received from our team. We're sorry to hear about the issue with the Vogue’s suspension, but we're glad it’s booked in to be sorted promptly. Your satisfaction is very important to us, and we appreciate your business. Thank you again for your trust and for the five-star feedback!

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Marshall and Sons Motors went above and beyond-everything was quick and easy, I was able to do a finance application online, and had a video tour of the van, and was even able to have it delivered-it’s the quickest and easiest way I’ve ever brought a new car! More than happy with purchase, and would be equally happy to deal with this dealership again! Thank you for a quick, easy and pleasant transaction!

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Ed from Marshall & Son Motors in response to Great service

Thank you so much for your kind words! We're thrilled to hear that your experience with Marshall and Sons Motors was smooth and convenient from start to finish. It's great to know the online finance process, video tour, and delivery service all met your expectations. We truly appreciate your trust in us and look forward to assisting you again in the future!

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"Happy Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with the service provided by Jake and Tony, they looked after me throughout the whole purchase, I couldn't recommend them enough. They are friendly and knowledgeable and make the experience very enjoyable. I am also very happy with my new Land Rover Discovery, it is great for local journeys as well as long distance, it has such a nice feel I would highly recommend a car from Marshall and Son.

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Ed from Marshall & Son Motors in response to Happy Customer

Thank you so much for your kind words and thoughtful review. We're delighted to hear that Jake and Kenny provided excellent service and made your experience enjoyable from start to finish. It’s great to know you're enjoying your new Land Rover Discovery — a fantastic choice! We truly appreciate your recommendation and look forward to welcoming you again in the future.

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"997"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchase a lovely 997 from Marshall & Sons recently and am thrilled with the car. The whole experience from start to finish was very easy and I highly recommend them. Great company to deal with.

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Ed from Marshall & Son Motors in response to 997

Thank you for the fantastic review! We’re delighted to hear you’re thrilled with your 997 and that the whole experience was smooth from start to finish. Enjoy the drive, and thanks again for the business!

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"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Ed from Marshall & Son Motors in response to 5 stars

Thank you for your 5-star review Lee.

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The purchase went smoothly and everyone we dealt with was most helpful

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Ed from Marshall & Son Motors in response to 5

Thanks so much for your kind words! It’s great to hear the purchase was straightforward and that our team was able to assist you every step of the way. Wishing you many happy miles ahead!

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"Stress free process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

everyone was very friendly and made it completely stress free for me, customer service was great from everyone there 5.

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Ed from Marshall & Son Motors in response to Stress free process

Thank you for the fantastic review, Joseph! We're thrilled to hear that our team made the experience stress-free and friendly for you. Enjoy your new car!

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"Thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rate 5 and the main reason for this is. The window broke 2 days after buying the vehicle on the Friday afternoon we was going away for Easter and the 2 employees stayed over and made sure the problem was fixed. Many thanks Anthony

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Ed from Marshall & Son Motors in response to Thank you

Thank you so much for the 5-star review, Anthony! We’re really glad our team could step in quickly and get the issue resolved before your Easter trip. We appreciate your kind words and hope you’re enjoying the vehicle!

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Dealership Information

If you are looking for great savings on quality used then you have reached the right place. Marshall & Son Motors Ltd are a specialist used car dealer based in West Midlands. We are proud to offer you a first class customer service and very competitive pricing. At Marshall & Son Motors Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

Used Car Finance & Loan Specialist of Walsall

If you are looking for used car finance then Marshall & Sons are here to help. Based in Walsall our dedicated team of finance specialists have helped hundreds of customers, nationwide, to obtain great rate car loans.

Use our online finance calculator to check what rates we have, plus you can apply for finance online - it only takes two minutes and we aim to get back to you the very same day

Get In touch

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Walsall area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

Marshall & Son Motors Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Walsall? We look forward to meeting you - find our contact details here.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
442 reviews4.8 out of 5 stars — Rated Excellent
Excellent
387
Very Good
50
Average
0
Poor
2
Terrible
3

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    Contact Information

    Address

    Marshall & Son Motors
    Wlyde Java Northgate
    Aldridge
    Walsall
    West Midlands
    WS9 8UB

    Get in touch

    01922 458222
    http://www.marshallandsonmotors.co.uk

    Opening times
    Mon 09.00 - 17.30
    Tue 09.00 - 17.30
    Wed 09.00 - 17.30
    Thu 09.00 - 17.30
    Fri 09.00 - 17.30
    Sat 10.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Marshall & Son Motors

    Company Formed: 2008
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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