Annonymous, June 2025
"Great "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am really enjoying the Seat Leon, it has been great. I have no complaints about my experience at Marshall & Son Motors, and I would definitely consider returning to them if they had a car I was looking for in the future.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Great
Thank you for your great feedback! We’re thrilled to hear that you’re enjoying your Seat Leon and that your experience with us was a positive one. We’d be more than happy to assist you again in the future if you’re looking for your next vehicle. Don’t hesitate to reach out anytime!
Peter S, June 2025
"Spot on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was a first class service, I bought it online as it was a great deal and when it was delivered it was beautifully cleaned and everything about the process was spot on.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Spot on
Thank you for your fantastic review! We’re so glad to hear you had a smooth online buying experience, and that your vehicle arrived in great condition. It’s always our goal to provide top-notch service, and we’re happy to know everything went perfectly. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!
Jack H, June 2025
"Very supportive "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Every member of staff I dealt with at Marshall & Son Motors was really helpful, and the dealership was very supportive in resolving any issues I had, which I thought was great. On top of that, the Land Rover Discovery has had no issues.
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Ed from Marshall & Son Motors in response to Very supportive
Thank you for your kind words, Jack! We're pleased to hear that our team was able to support you and resolve any issues to your satisfaction. It's also great to know that your Land Rover Discovery is running smoothly. We appreciate your feedback and look forward to assisting you again in the future!
Mark K, June 2025
"Couldn't of asked for anymore "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After purchasing the VW California, I came away from the dealership and have done a good few miles with nothing to report. It was a very good experience, and I couldn’t have asked for more.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Couldn't of asked for anymore
Thank you for your great feedback! We’re so glad to hear your VW California is running smoothly and that your experience was top-notch. If you need anything in the future, don’t hesitate to reach out. Enjoy the ride!
Graham B, June 2025
"First-rate service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
First-rate service, excellent with no problems at all. I took my car in for a part exchange, and Ed, the salesman, was very helpful. I have to give them 5 out of 5 stars.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to First-rate service
Thank you for your kind words and for taking the time to leave us such a positive review. We're delighted to hear that you received first-rate service and that your part exchange experience went smoothly. Ed will be especially pleased to know he was able to assist you effectively. We truly appreciate your 5-star rating and look forward to welcoming you again in the future. Safe driving!
Anonymous, June 2025
"Excellent throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great customer service, friendly, very knowledgeable and excellent contact throughout.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Excellent throughout
Thank you for your 5-star review, glad to hear of your positive experience with us!
Richard P, June 2025
"Range Rover Vogue"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐️⭐️⭐️⭐️⭐️ - Can't fault them
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Roger B, June 2025
"Five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
customer services are extremely good, viewing vehicles is relaxing and self paced and the coffees are 10/10
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Five stars
Thank you for your kind words! We're thrilled to hear you enjoyed the relaxed viewing experience, top-notch customer service, and of course—our coffee! We appreciate your feedback and hope to see you again soon.
Andrew H, May 2025
"Super service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very good service
+0 Found this review helpful
Ed from Marshall & Son Motors in response to Super service
Thank you for your 5-star review Andrew, happy motoring!
Ralph C, May 2025
"4 stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have had a couple of issues with the Land Rover Discovery. I have contacted the warranty, who are going to take it in the garage to have a look at it. The customer service was good; they were helpful from a sales point of view, and everywhere was clean and tidy, although I did request something which I thought was a reasonable thing to request, but it was not accepted. Overall, a 4-star rating.
+0 Found this review helpful
Ed from Marshall & Son Motors in response to 4 stars
Thank you for your feedback. We’re glad to hear you found our customer service helpful and our facilities clean. We're sorry to hear about the issues with your Land Rover Discovery, but we're glad the aftersales team is addressing them. We appreciate your 4-star rating and will use your feedback to improve
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