Outstanding service every time I have been to Giffnock Mercedes, no idea what the rest of these reviews are about - looking at the comments , moaning about nothing -LOL

Bought car from Mercedes Giffnock, bad customer service now 6 months later have to spend £1500 on tyres service I have done 3k miles avoid avoid once got your money not interested at all .taken up with Mercedes uk.

Enjoyed buying my new car. A good experience with Mercedes Benz of Giffnock.

Mercedes Giffnock is the worst garage ever total rip offs. Booked my car in for a service not happy the service was diabolical. They quoted me 109 pounds for each tyre but then i got told the tyres were 243 pounds each total rip offs. Tried to call the service manger 3 times he wouldn't come on the phone been told various excuse every time i called. Avoid avoid at all cost and the service staff are so rude unbelievable.

I knew the ideal model and spec. that I wanted. Visited two Merc dealers without success before this one. William in sales went the extra mile and sourced the exact model and spec. that I wanted. Trade in procedure completed and new car supplied in only five days. Very happy so far with the service received at Mercedes Giffnock Glasgow.

Consistently poor service from Mercedes Giffnock.

Mercedes Giffnock consistently make errors every step of the way and then treat you like you owe them something. It's been a complete car crash experience and they lie to your face with no problem.

Gave my car in for warranty work heard a rattle at the back, did not fix it said it had a bump in the back which it did not, did not have time to collect the car that day said i will collect the next day. I then at 11.30pm that same day seen my car parked out side the dealership on the kerb on the main road on a cycle lane which was unacceptable if i give my car in to the dealer inexpect it to be treated with respect. I spoke with manager said yeah its unacceptable did offer to put new brakes on and charge me parts no labour and fix the rattle. Agreed to that had the work done when i collected my car the rattle was still there did not fix the problem just put new disc and pads on and charged me for it, ive tried to contact him a number of times but i get blanked out so ive taken the car else where never ever will i ever go to this dealer ship they do not care about your car. They have no respect on other peoples property and how to treat customers dont its a shame because its my local dealership and ive been here before and was ok but i would rather travel further and have my car treated with respect.

Made a booking to have my 2 tyres changed. The advisor told me to wait while he double checked the price, after 15 mins not returned, I got up and asked the receptionist. This woman came out and tell me rudely that the price they quote yesterday was right, didnt even apologised for the wait . very rudely handed my key back when I cancelled the job! appalling attitude and service, Will never return!