As many others on this website we were sold an unroadworthy vehicle. After no satisfaction from the dealer went to small claims. Took nearly 2 years in total to get a result. Dealer didn’t bother showing up for court. Expert at prolonging the process and lying. I am one of several waiting for settlement. The vehicle lasted 1 day. Do yourself a favour…walk away!

Do I regret ever buying a car from them: YES Would I recommend : NO, not even to worse enemy.

I purchased the vehicle from Midlands Sports & Prestige on the 7th of July 2020, when I phoned to enquire about the vehicle I had seen being advertised on Auto-trader. I asked if there were any issues with the car to which I was told there were none that they were aware of. They offered to pay delivery to my home address 445 miles away in Inverness. They were very polite over the phone and told me my car would be delivered 10 days later. The car arrived 16 days later on Thursday 23rd of July. The car appeared fine at a glance and I was delighted with it. On Saturday the 25th of July I started up the vehicle and my car went into limp mode. I put it into a mechanics who told me that the air feed to the turbo had fallen off and needed replaced. The issue cost me £80 which I can get proof of payment from the mechanic that sorted it, should I need to. Soon afterwards, the vehicle began feeling as though it was going to stall at high speed. I purchased a vehicle health checker and the code: P2002 - Particulate Filter below threshold bank 1 - was now being shown, I have screen shots of this diagnosis from the health checker as proof (dates and times are recorded into my phone which also cannot be faked) A quick google search suggested clearing out the DPF system through driving at a constant 3000RPM, I tried this and the vehicle appeared to have cleared up. The vehicle began juddering on the odd occasion but would clear up when I continued to drive, therefore I assumed the car had maybe sat around for a while and just needed to clear out over time. I was driving along the road one day at 30mph and the engine cut out, due to the loss of power my power steering became non existent and I luckily managed to come to a stop without crashing my vehicle, my car started up first time and off I went again. By November 2020 I had new codes appearing on my vehicle health checker P0428 & P0426, these codes suggest that that the catalyst converter was over heating but due to lockdown and a lack of money I couldn't afford to get it into the mechanics and the vehicle still ran fine. February 2021 the juddering started and the car was throwing me backwards and forwards in the car due the jerking from the vehicle and my car stopped in the middle of the road not far from my home. I was helped to push it to the side of the road by passers by and managed to get the vehicle started yet again and drove to my home where we could see bubbles blowing into the coolant. My head gasket had blown and was clearly on the way out since way before I bought the car. I phoned the dealership and was challenged by the condescending tone of the manager who kept saying there was nothing wrong with the car when it left their yard and even sounded as though he was laughing whilst telling me it wasn't his problem. Tuesday 9th of March, I received an email from their solicitors which appeared to be undermining me and stating incorrect information about the case in which I will be taking before a court, as well as trading standards. I only ask that they pay me a full refund as I can prove the vehicle had the issues with juddering from as early as 07/02/2019 due to a receipt which shows it was being investigated but had never been found what had been causing it. The garage had turned the engine fault light off and due to it not popping up anymore, they assumed the problem had disappeared. The fault code: P033 is present on the receipt which is shown to have popped up on the diagnostic machine twice but due to the engine fault light not coming on they decided to leave it and hope for the best. The code suggests that the turbo bypass valve was having issues, the exact same thing I paid £80 to have fixed two days after receiving the vehicle. The vehicle was advertised at 84,000 miles when I purchased it, although when it arrived it had approximately 87,000+ miles on the clock. It now has a blown head gasket and sits at 91,050 miles. The car even lost the connection to the body control module. Code: U0140. That was an easy fix though as the connector had simply disconnected and only needed to be plugged in, I believe it fell off whilst the car was vigorously shaking back and forth on my way to work one day during the dark winter days, had the lights gone off due to it then a very serious accident could have occurred. Especially when I was driving a black car. I have been messaged by a couple of people whom have had bad experiences with Midlands sports & prestige, I even had an old employee contact me and told me all their little secrets. I have attempted to solve this issue with them and I am in communication with trading standards. I will be contacting HMRC also as I was contacted by the companies solicitor claiming to be representing Midlands sports & prestige limited ltd, a quick companies house check will reveal that the company has been dissolved since the 24th of November 2020. I will be contacting papers and leaving reviews where I can. They would rather pay a solicitor in an attempt not to pay me when all I am asking is for them to do right and pay me a full refund. They have a new company which I will also make the public aware of. I will not stop until I have put an end to their business dealings. If you have had any issues then please feel free to get in touch and together we will put an end to the owners ability to trade before it is too late.

Poor service had nothing but trouble within days of having the car I found a oil leak the car went back and all that was done is a engine sealant was added to try and solve the issue I then had further issues with the engine management light coming on they told be to take it back and said they’d have it 2-3 week maximum that ended up being 4 months which in that time I had to purchase and insure and tax another vehicle in order to get to and from work the day I got the car back I’d driven the car home I then went out to fetch my sibling from work when the engine management came on again after they said they’d rebuilt the engine I called the garage and they said just reset it and it’ll go off the car in the end was fixed by a local garage and the problem was pipes not connected I will never travel all that way for a car especially from this place so unreliable on the phone etc saying they forgot to ring when I was on the phone 10 minute before utter joke wouldn’t trust these with a lawnmower

nice lads, but genuinely awful business practices/ bought a car went back 2 days later as faulty gearbox kept it for nearly 3 months! refused to refund it during multi calls and let downs put over 450 miles on it dented it chipped paint didn't accept dent and mileage was them dropped it back off looking like rubbish and still got faults. Just terrible

Don’t buy from this dealer promised me a warranty at point of sale then ignored me since i drove the vehicle away and paid for it. Couldn’t run a bath!!!! Ebay messsges not working website contact page not working not mobile friendly. Car dealers have a bad rep well they just lived upto it. Leave well alone is my advice.

Bought a car from these guys in 2019, collected the car, and it broke down the same day on the way home. Car was returned to MSP a number of times with them either incapable or unwilling to rectify the issue. As other reviews have mentioned, they seem to think that an oil change will cure all problems. Luciky I mostly financed the car and I was able to eventually reject it (after several months of frustration) on the grounds that MSP had attempted to repair it but the repair had failed (a failed repair is grounds to reject a vehicle). MSP refused to return my deposit, but this was returned by the finance company. If you read all the reviews here and still decide to buy from these guys you must do these three things: 1) Finance a significant part of the purchase so that a third party with more influence than you has an interest in the vehicle. 2) Know your rights under The Consumer Rights Act 2015. 3) Record all correspondence with MSP if issues arise (use emails rather than phone calls).