152 reviews from our car dealer reviews community
Leave a review for Motor Range
Leave a review

152 reviews from our car dealer reviews community

Leave a review for Motor Range
Leave a review
"Condemned Brakes "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had nothing but problems since day 1, First of all motor range delayed settling the finance on my old car which meant I got missed payments which went on my credit file eventually this all got sorted the delay in which motor range sorted this was a shambles I called everyday to be told that someone will call me back, Nobody ever did it took me driving to the dealership 3 times and refusing to leave for some attention to be payed to it. Secondly I had a recal on my car by the manufacturer (no fault of motor ranges) whilst there they carried out a vehicle health check and condemned the brakes 4 corroded brake discs and 2 pads down to metal, I’ve had the car 5 months and been told by 2 mechanics who have over 30 years experience each it never should have passed the MOT, So now I have to pay £400 to get 4 new discs and 2 new pads il post a picture on anouther review of the brake pads. Don’t bother getting in touch you’ll just be told your wrong basically and that minimum brake mm was 4mm which then changed to 2mm the next email. Case will be raised with DVSA I can strongly strongly strongly recommend no one buys from here they are nothing but crooks who don’t care after they sell you the car.

Laura Gilchrist from Motor Range in response to Condemned Brakes

Hello Mr Hand, thanks for getting in touch at the time of purchase and leaving this review. It's good to know this has all been sorted out now. If there's anything further we can assist you with in the future, please don't hesitate to get in touch. Best regards, Laura Gilchrist.

"Bought a Mondeo with a Warranty"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Mondeo from Motor Range with a Warranty for 2 years. It's included in my finance. Seen the option to review here after posting a review in Google. It was a great experience. John and Brian were both really helpful and open about how Motor Range operate. If you are travelling any distance make sure to reserve the car you want. When I visited last week the place was full of people I have read some reviews of people travelling up like I did from around the country. Reserve the car!!! you can understand how quickly a relative bargain like my Mondeo can sell, the place was absolutely crazy. A scouser was also looking at the Mondeo which I had placed a reservation on and he wasn't too happy which was a weird situation as it had a sold sticker on it. Spoke to a couple from Ireland and a bloke from the Wirral when I was there too who both had bought cars. Really friendly compared to other show rooms.

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Laura Gilchrist from Motor Range in response to Bought a Mondeo with a Warranty

Hello! Thank you very much for taking the time to leave this review. We really appreciate your feedback. We offer the opportunity for customers to reserve any vehicle on our website for just £50 which is fully refundable! We hope you're enjoying your new car. Give us a call if there's anything else we can help you with. Best wishes from all the Motor Range team.

"Great Service - 5 Stars"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A special thank you to Ashley for being so helpful and polite in dealing with the exchange of my car for an Alfa Romeo Giulietta which I had seen on the Motor Range website. The vehicle was good value for money, well serviced and fully maintained. Ashley was very knowledgeable and explained fully all the information I needed to know for the deal. I would highly recommend Motor Range for their professional dealership

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Laura Gilchrist from Motor Range in response to Great Service - 5 Stars

Hello Janet, thanks so much for the great review! We're delighted to hear you enjoyed buying your new car from Motor Range. Wishing you many happy miles in your Alfa Romeo. Best regards from all the Motor Range team.

"Good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was having a browse at the cars at Motor Range when a nissan note caught our eye salesman called colin approached us - not pushy at all - right attitude!!- gave us a run down on the car and decided ok - told him it would be a cash sale but was waiting for funds to arrive in the bank - he agreed to a £200 deposit to hold it- week later cash arrived and returned to collect the car - colin was busy with another customer so guy called lee took over with the sale -seem like a good bunch of guys there - sale done i drove away happy - had a good look at car at home - v clean and tidy even under bonnet - oil was clean on dipstick - recent oil change - but tyre inflation kit was missing - returned to motor range and saw lee gave me the kit immediately - all in all v ery good friendly service with no messing will return for a service - good coffee as well also joined in with the banter with the guys wouldn't mind a job there !!

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Laura Gilchrist from Motor Range in response to Good service

Thanks for the wonderful review Alan! We really appreciate your feedback. Hope you're still enjoying your car. Get in touch if there's anything we can do. Best regards from all the team at Motor Range.

"Great service and very helpful"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Tested as many cars as I wanted. The Dealer Matt was very knowledgeable and helpful, he didn't force me into making a decision, even thou I was still in the car show room until after 8pm. I was recommended to go to motor range in bootle by my daughter as she also had purchased a car there. Matt was a great help and is an asset to have at motor range.

Laura Gilchrist from Motor Range in response to Great service and very helpful

Hello Joseph, thank you very much for leaving this review. It's great to hear you've enjoyed buying your car from Motor Range. If there's anything further we can do to help please give us a call. Best wishes from all the team at Motor Range.

"A pleasure to do business with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish Andrew Seddon was efficient friendly and extremely customer focused. We received a fair, hassle fee price for our trade in and are delighted with the quality of the Volvo V40 that we purchased. Will definitely recommend Motor Range to family and friends.

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Laura Gilchrist from Motor Range in response to A pleasure to do business with

Hello Edward, thanks so much for taking the time to leave this great review. We hope you're still enjoying your Volvo V4o. Give us a shout if there's anything else we can do to help! Best regards from all the team at Motor Range.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had such a great experience buying my car from here. Can’t recommend Motor Range enough.

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Laura Gilchrist from Motor Range in response to Great service

Hi Julie, thanks for leaving a 5 star review! It's great to hear you'd recommend Motor Range. If there's anything further we can assist you with, please don't hesitate to get in touch. Best wishes from all the Motor Range team.

"great service, party type atmosphere!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was delighted to choose my fab 2015 red VW Beetle TSi Design here :-) I was greeted by enthusiasm, flexibility & a 'can do' attitude' :-) I wanted to walk around & absorb, photograph cars of interest to me. This I did & a few days later drove my beauty home. Special thanks to Gareth, Derek, Tom, Lee & Sam at the Café - where I was treated to delicious cappuccinos & watched Wimbledon.. A totally positive buying experience, a lot of fun too. thanks one & all at Motor Range, Marion :-)

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Laura Gilchrist from Motor Range in response to great service, party type atmosphere!

Hi Marion, thanks so much for this wonderful review. It's great to hear you've enjoyed buying your car from Motor Range. Wishing you many happy miles in your new VW Beetle! Best regards from all the Motor Range team.

"A bit of a disappointment "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I booked an appointment for Motor Range online to view a E 200 merc that was on display on the web site, got a appointment allocated at 14:00-15:00, arrived early only to find after spending more then an hour, that the car I requested to see wasn’t there! And that someone has already put a deposit on it, drove an hour to get there as a live in HESWALL in the Wirral , not a problem mistakes happen, although a simple phone call could of prevented the journey. Apologies given on the day and coffee provided which was nice, told I would get a phone call early morning today to let me know if the other buyer gone through with the purchase or not , so made arrangements so i could make it to the dealer if needed to view the car , but the call never happened! So it’s simply poor customer service, Take you money elsewhere if you value your time , as obviously they don’t! But thanks for the coffee !

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Laura Gilchrist from Motor Range in response to A bit of a disappointment

Hello Mr Alwindi, thank you for leaving a review. We are sorry to hear that the car you were interested in had sold. We have a very high turnover of stock and unfortunately the Mercedes E-Class you were coming to view had sold before you managed to visit our site. We offer the opportunity to reserve vehicles with a £50 fully refundable deposit for customers travelling long distances. Your salesman, Brett, did try to call you the following day but couldn't get through. We are sorry you are disappointed, this is the exact opposite of how we want our customers to feel. If there is anything further we can help you with, or if you are still in the market for a Mercedes E-Class, please don't hesitate to get in touch with us on 01515277010. Best wishes from all the Motor Range team.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5* customer service. Great staff at Motor Range and love my car

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Laura Gilchrist from Motor Range in response to Great service

Hi Beth, thanks for leaving a 5 star rating! We really appreciate your feedback. Hope you're enjoying your new car! Best wishes from all the Motor Range team.

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Dealership Information

Motor Range based in Liverpool are a specialised used car and van dealership selling to the wider Merseyside area. An extensive range of used cars and vans are available in stock. Nationwide delivery is available and all vehicles sold undergo a 120 point check. Extendable warranties and finance packages are available and part exchanges on your old car are welcome. This dealershio is open to the public 7 days a week.

Car Dealer Reviews would love to hear from any previous customers of Motor Range, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
152 reviews3.6 out of 5 stars — Rated Very Good
Excellent
89
Very Good
6
Average
7
Poor
18
Terrible
32

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  • Contact Information

    Address

    Motor Range
    Dunnings Bridge Road
    Bootle
    Merseyside
    L30 6YW

    Get in touch

    0151 909 3590
    http://www.motorrange.co.uk

    Opening times

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    Dealership Statistics

    59%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Motor Range

    Company Formed: XXXXXXXXXX
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