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From start to finish Andrew Seddon was efficient friendly and extremely customer focused. We received a fair, hassle fee price for our trade in and are delighted with the quality of the Volvo V40 that we purchased. Will definitely recommend Motor Range to family and friends.
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Laura Gilchrist from Motor Range in response to A pleasure to do business with
Hello Edward, thanks so much for taking the time to leave this great review. We hope you're still enjoying your Volvo V4o. Give us a shout if there's anything else we can do to help! Best regards from all the team at Motor Range.
Had such a great experience buying my car from here. Can’t recommend Motor Range enough.
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Laura Gilchrist from Motor Range in response to Great service
Hi Julie, thanks for leaving a 5 star review! It's great to hear you'd recommend Motor Range. If there's anything further we can assist you with, please don't hesitate to get in touch. Best wishes from all the Motor Range team.
I was delighted to choose my fab 2015 red VW Beetle TSi Design here :-) I was greeted by enthusiasm, flexibility & a 'can do' attitude' :-) I wanted to walk around & absorb, photograph cars of interest to me. This I did & a few days later drove my beauty home. Special thanks to Gareth, Derek, Tom, Lee & Sam at the Café - where I was treated to delicious cappuccinos & watched Wimbledon.. A totally positive buying experience, a lot of fun too. thanks one & all at Motor Range, Marion :-)
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Laura Gilchrist from Motor Range in response to great service, party type atmosphere!
Hi Marion, thanks so much for this wonderful review. It's great to hear you've enjoyed buying your car from Motor Range. Wishing you many happy miles in your new VW Beetle! Best regards from all the Motor Range team.
I booked an appointment for Motor Range online to view a E 200 merc that was on display on the web site, got a appointment allocated at 14:00-15:00, arrived early only to find after spending more then an hour, that the car I requested to see wasn’t there! And that someone has already put a deposit on it, drove an hour to get there as a live in HESWALL in the Wirral , not a problem mistakes happen, although a simple phone call could of prevented the journey. Apologies given on the day and coffee provided which was nice, told I would get a phone call early morning today to let me know if the other buyer gone through with the purchase or not , so made arrangements so i could make it to the dealer if needed to view the car , but the call never happened! So it’s simply poor customer service, Take you money elsewhere if you value your time , as obviously they don’t! But thanks for the coffee !
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Laura Gilchrist from Motor Range in response to A bit of a disappointment
Hello Mr Alwindi, thank you for leaving a review. We are sorry to hear that the car you were interested in had sold. We have a very high turnover of stock and unfortunately the Mercedes E-Class you were coming to view had sold before you managed to visit our site. We offer the opportunity to reserve vehicles with a £50 fully refundable deposit for customers travelling long distances. Your salesman, Brett, did try to call you the following day but couldn't get through. We are sorry you are disappointed, this is the exact opposite of how we want our customers to feel. If there is anything further we can help you with, or if you are still in the market for a Mercedes E-Class, please don't hesitate to get in touch with us on 01515277010. Best wishes from all the Motor Range team.
5* customer service. Great staff at Motor Range and love my car
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Laura Gilchrist from Motor Range in response to Great service
Hi Beth, thanks for leaving a 5 star rating! We really appreciate your feedback. Hope you're enjoying your new car! Best wishes from all the Motor Range team.
I would never deal with Motor Range ever again! We purchased a used car from them and the entire experience has been awful. Before we picked the car up… • Their alloy refurb services were poorly done. • Interior trim services poorly done with paint over spray on to panels. • They ordered the wrong boot button replacement part – twice!! • On collection the car had a flat tyre; clearly no pre-delivery checks had been performed on the tyres or wheels. Once we had the car we experienced the following… • 2 rear tyres deflating constantly which they eventually fixed by removing the tyres, cleaning the inner wheel rim but then they scratched the entire side of one of the rims. Incompetent!! They do not know their trade! • Additionally: o Handbrake was defective; o Clutch was nicking the gears; o Wheel alignment was completely off. It took an independent garage to identify everything in 1 visit, compared to 5 trips to Motor Range and they still couldn’t fix or identify everything. I took it back to Motor Range to fix the issues. They wanted it for a day and kept it for 3 days!! Handbrake was tightened – they didn’t identify the seized brake calliper! They had the clutch independently checked by Aintree Clutch who found no problem.(?) The wheel alignment was checked and rectified by an independent specialist - ATS. It cost me £700 to get the vehicle right – new clutch and replacement brake calliper. I emailed Motor Range requesting they pay for the works that were undertaken to get the car roadworthy. A week later Motor Range replied but would only reimburse £300 – without prejudice!!!! Do not buy a vehicle from Motor Range. Go to a proper dealership or an independent garage that respect its customers and care about after sales service.
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Laura Gilchrist from Motor Range in response to I would never deal with Motor Range ever
Hello Mr Goulden. Every vehicle we sell undergoes a thorough 120 point mechanical inspection prior to collection. I'm sorry to hear that your vehicle developed a fault after you collected it from our site. You have been in constant contact with our Service Manager, Paul Nickson, throughout the repair of this fault and it's great to hear this fault has now been rectified. If there is anything further we can assist you with, please don't hesitate to contact us on 01515277010. Best regards, Laura Gilchrist
Fast, brilliant service. Third car from motor range, no push off the sales man, polite staff, car is amazing, never no problems, amazing sales man Matthew, always happy to help. Would always go back to him. Brilliant
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Laura Gilchrist from Motor Range in response to Brilliant service
Hi Laura, thanks so much for leaving a 5 star review. We really appreciate your feedback! Enjoy your new car! Best wishes from all the Motor Range team.
Couldn’t fault the service here, everyone was so helpful. Thanks to Jason for finding my perfect car!
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Laura Gilchrist from Motor Range in response to Great service
Hi Lauren, thanks for the 5 stars! We're delighted to hear you've found your perfect car at Motor Range. Hope to see you again soon! Best wishes from all the Motor Range team.
Big thanks to motor range went here for my 1st car dead happy--!!
Laura Gilchrist from Motor Range in response to Five star
Hello Steve, thank you for taking the time to leave a review. We're delighted to hear you're happy with your new car. Happy Motoring! Best wishes from all the team at Motor Range.
Perfect car and service all round thank you 5*
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Laura Gilchrist from Motor Range in response to Audi q7
Hi Christine! Thanks for the 5 star review. We hope you're enjoying your Audi Q7. Best wishes from all the team at Motor Range.
Motor Range based in Liverpool are a specialised used car and van dealership selling to the wider Merseyside area. An extensive range of used cars and vans are available in stock. Nationwide delivery is available and all vehicles sold undergo a 120 point check. Extendable warranties and finance packages are available and part exchanges on your old car are welcome. This dealershio is open to the public 7 days a week.
Car Dealer Reviews would love to hear from any previous customers of Motor Range, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Motor Range
Dunnings Bridge Road
Bootle
Merseyside
L30 6YW
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