Bought a 2 year old fiesta from Motor Range just over 2 weeks ago. Once I got the car home noticed that the floor matts were missing and it became clear that the vehicle was leaking oil (Despite me being given a document confirming that the vehicle had been inspected for leaks). Called motor range and they booked me in to fix the issue. Once there I was advised that my vehicle hadn't actually been booked in at all, but they arranged for someone to look at it anyway. They confirmed that the car was leaking oil from the gear box but told that they couldn't do the work as the vehicle was under warranty - I was advised to contact Ford to book it in with them and that if the warranty did not cover the work motor range would pay for Ford to do it. When asking about the missing floor matts just fobbed off that I need to speak to my 'sales rep' who is currently off sick. Took it to ford who diagnosed the same issue (and confirmed that it had been leaking since before I purchased it) but advised me that it would not be covered under warranty. They contacted motor range who then refused to pay for Ford to do the work and told them I would need to take the vehicle back to them to repair!!! Ford advised against this as it could invalidate the warranty. Worst customer service ever, being passed around 10 different people to try and speak to a manager and getting fobbed off left right and centre. Had to take 2 days off work and now looking like i'm going to have to take a 3rd. Car will be returned at the weekend if they dont sort this out today!!!

I would like to say a huge thank you to Nick Mattocks at MotorRange for all his help and letting me torment him with any concerns when choosing my new car. Nick's customer service was second to none and nothing was too much trouble. He made sure everything he promised was delivered. Thanks Nick.

Recommend Motor Rangeto everyone. And big thanks for Rebeca and David for excellent customer service.

I bought a car from them two weeks ago 6/6/18. it developed a grinding noise at the rear when braking. I took the car back. They inspected the car, said they could here the grinding, but it was acceptable as it would pass an MOT . if there’s a fault surly they should fix it. I Said I would take to another garage I also asked if they find a fault would you repair the fault. I was told NO ,because it’s an acceptable grinding noise.beware they have NO after care service, once they have your money. I would not recommend buying a car from these people . I paid just under £12000 for a car that I now have to pay a repair bill. I would definitely NOT BUY A CAR FROM THESE AGAIN. Car now repaired grinding was a badly worn brake pad that was down to the metal

Only came looking at cars ended up with a good deal. Would highly recommend dealing with Chris!

Ash the sales man was A very big help new what he was doing tick all the boxes to all my questions i would recommend anyone to go and see for yourself the great cars they have

From start to finish the Service at Motor Range is honest, accurate and friendly. The choice and range of vehicles available is amongst the best you will ever see. No high pressure salesmen, just people genuinely wanting to help, none more so than Nick Bleasdale who dealt with me on a number of occasions over a four week period, whilst I was looking for the right car. Don't go anywhere else.

Lewis at Motor Range was great and would highly recommend the whole process. Lewis explained everything without being pushy - which is so off putting in showrooms. Thanks again.

Steve is the guy to get a deal done! He had only worked there 3 days prior to my visit but he knew his stuff. True gentleman and got me the deal i wanted! If you want a bargain go here and speak to Steve!