15% Reviews
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39% Recommend
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46 reviews from our car dealer reviews community
Leave a review for Motor Store Amersham
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46 reviews from our car dealer reviews community

Leave a review for Motor Store Amersham
Leave a review
"Time wasters"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really disappointed with Motor Store Amersham. Had an appointment to see a car and travelled 69 miles to get there. Even confirmed on the way that I was coming and they said it was fine When I got there they said car had just been sold. Ridiculous dont waste your time with them

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+1 Found this review helpful
"Great service at Amersham "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It didn't matter who you spoke to all very polite and couldn't do enough for you. Thank you to Charles who cleared up a small misunderstanding very quickly. Very good, very helpful and thank you all. Would recommend and definitely go to Motor Store Amersham again. Thanks again.

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+0 Found this review helpful
"Bought a bargain"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a beautiful BMW Z4 from Motor Store Amersham two years ago. I've had no problem with motor store or from the vehicle . I would thoroughly recommend them to anyone.

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"Dont trust"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Know your rights under the Consuner Right Act of 1995. If you Financed the car the finance company is Ali liable so they will help. I financed with MotoNovo and they were Fantastc. I returned the car and received almost a full refund. Don't trust the Dealer.... the car was in the shop or not drivable for about 50% of the time I had it and they were constantly non responsive.

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+4 Found this review helpful
"Landrover"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible place.Be Aware!!Very poor customer service,not nice at all.sending from one to another.Paid deposit after promised that the car is in condition I’m looking for /all lies!!! Didn’t get 100%deposit back.The car should be ready for viewing but been told to find the car ourselves because they are busy -even after 4.5H drive to get there and having appointment exact time

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"misleading"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a second-hand Vauxhall Meriva advertised as an “ideal first car”.We were given a test drive and went to sign all the paperwork.We were then told that the MOT had actually expired recently but we were reassured that we could do it straight away.We signed the documentation and unfortunately did not realised that in one of the papers it said the car was being sold as “spares and repairs only”.At no point we were verbally informed about this or was mentioned on the advert.We feel deceived as we consider this was a misleading sell.The next day we took the car to a garage for the MOT.On arrival the steering wheel went stiff and the steering power light was showing.On diagnosis both the steering column and motor needed changing and the repair cost was more than the car.The motor store said they would take the car back and give us half the money as they insist we knew that the car was for spares/repairs.We feel that we have been fooled and would never recommend this place to anyone

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+3 Found this review helpful
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"DO NOT TRUST THEM"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not go near this garage if you want to lose money and buy a vehicle not fit for purpose. I've had to wait 8 months to get my money back which involved poor customer service and constant lies from the owner and the aftersales manager. They shouldn't be allowed to trade as they do not consider the 'Consumer rights act 2015' they even took my Range Rover Sport back Reg no. DK55 PBV to be repaired which took over a month which was then condemned by the AA. Once it was recovered at my cost they then sold my vehicle without telling me and wouldn't even refund me which I then had to go through a third party to claim my money back which took over 8 months. They have also opened a new garage called 'Exo Prestige' in Chesham so be aware. Please read this before parting with your money as you will not get it back without a fight and alot of stress. I will help anyone to help claim your money back as I don't want anyone else to go through what I did.

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+9 Found this review helpful

Emma Kinghorn in response to DO NOT TRUST THEM

Hello, I am in the same boat as you right now. Would you mind if I contacted you? Many thanks, Emma

"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Motor Store and it was the worst mistake I’ve made in a long time. On my way home the car had an oil pressure issue which I had to pay for out my pocket and only a month after that it had misfire issues which these guys charged me to apparently fix. Only to have this issue appear the following day. I am now in dispute which them to take back the car as it is not fit for use.

"Dont go there, they are not trust people"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to buy my first car here a week ago. It was a second hand car from 2007. I agreed to get the MOT myself as it was expired, and to change a couple of things like a bulb, a tyre that was too weared off and the oil filter. Now, what is my surprise that when I was on my way to the autocentre to do all of this, the steering wheel suddently went stiff. I could bearly move it and it happened on a roundabout so I almost have an accident! I have had it checked and it is rather the steering power sensor or the pump itself. Fixing it will be really expensive, so much that it is not even worth it taking into account that it might well cost the same or even more than the actual car! I can not believe that this is something Motor Store Ltd would not be aware of. It was never mentioned and I feel totally tricked and deceived. Will never come back!

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+3 Found this review helpful
"Very pleased!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Normally do not write reviews but wanted to share my gratitude with Motor Store, they gave me a great deal and I love my new Range Rover. Never knew I could drive away with the car same day!!! Total surprise and the whole family loves it!

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+4 Found this review helpful
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Dealership Information

Motor Store Amersham is an Independent dealership that is based in Amersham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
46 reviews2.7 out of 5 stars — Rated Average
Excellent
17
Very Good
1
Average
1
Poor
8
Terrible
19

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  • Contact Information

    Address

    Motor Store Amersham
    Fairview Industrial Estate Raans Road
    Amersham
    Buckinghamshire
    HP6 6JY

    Opening times

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    Dealership Statistics

    39%
    Would recommend this dealer to family and friends
    15%
    Percent of reviews responded to by this dealer

    Additional Information About Motor Store Amersham

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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