15% Reviews
replied to
39% Recommend
to friend


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46 reviews from our car dealer reviews community
Leave a review for Motor Store Amersham
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46 reviews from our car dealer reviews community

Leave a review for Motor Store Amersham
Leave a review
"Bad"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought 08 mondeo, soon as i left took it back engine management light , turn lights on when home and taillight didn't work, front sidelight even though it was supposed to be MOT'd 16th Jan. Not pleased i've had to take day off work to sort these problems and my cost, plus there are advisories for new tyres and was told there was no advisories.

Paul Bentley in response to Bad

I wish to take down the post as have been in contact with dealership and things are in the process of being rectified.

Andy from Motor Store Amersham in response to Bad

Please try and contact us, as agreed, so that we can find out what went wrong and how we can help. It may be fair to mention that this was only a clearance px vehicle that was described accurately before agreement to buy.

"Second purchase- Excellent service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second car I have purchased from the guys. When I went in for the second time I could not believe how much the guys had expanded taking in another 200 cars in stock! So much more to choose from with that personal service. Always happy to take there time and help! Decided to go for a BMW X5, so much power and a great drive! Great prices great guys, could not recommend anyone better!

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+18 Found this review helpful
"Great selection of cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After having a look around the forecourt the sales guys happily went through which ones were in my budget. At the end we took a Discovery 4 on a test drive ! From the moment we got back I knew it was the one for me. Good history, clean and a long MOT! Will be coming again for my weekend drive maybe a Porsche next !

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+14 Found this review helpful
"False Advertising"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to see a car that was priced quite high but in the description it was in great condition fully serviced with new tyres and so on. Once I arrived the alarm bells started going as I drove to the back of the property which had a load of stripped down cars and it was part of the same site. Then onto the vehicle, I moved swiftly checking the bodywork only to find the wingmirror housing smashed. Not a great start. The tyres where worn and uneven which was totally opposite of description. The the nail in the coffin, the full service history was missing a year then the latest service was not stamped by mistake apparently. Oh and that's the one the cambelt should have been changed at too. With no receipt either. So no history for 26k and a year missed elsewhere now means full history? Huummm.

Andy from Motor Store Amersham in response to False Advertising

Based on the same logic we would expect 'alarm bells' to start ringing whenever you go see any major car dealer in the world. If it wasn't for the 'load of stripped down cars' at the back all car manufacturers will probably go out of business in days. Although we find you remarks extremely tendentious we also understand that in today's world not everyone can be pleased although we would love to try again!

"Fault on test drive"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

"Just a sensor fault" "We're aware of it and the part is on order". Probably not worth letting the public test drive something that goes into limp mode (restricted to 30 MPH) then. Benefit of the doubt though. Call me when its fixed then. Never heard back. Beware of Motor Store.

Andy from Motor Store Amersham in response to Fault on test drive

We know that things don't always go as planned (especially in this industry) and we would appreciate an opportunity to have matters rectified. Please contact us on any of our numbers or through an e-mail so that we can address your problems directly! Thank you!

Oshane in response to Fault on test drive

Can you please state what car this was? I am currently trying to get these people to take back a faulty car they sold me

"Michelle C"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Be carefull as the cars are not in a good condition as they will say and I will recommmend to have the car tested TO AN INDEPENDENT GARAGE before you buy it. Don't trust them, specially the customer service team. They told us the car dones't have any issues, aftre we did the test drive we check to have a finance for it. Once they approved our finance, we went to pick up the car. After 3 days the car brake down and from there started to be more problematic with thier customer service. They didn't repair it and they left us with more problems then the car had in the firt instance. I will not recommend this seller at all. They tried to hide all the bad reviews from all the webistes. Please don't waste your time with them, go to different company.

"Lisa Goldman Banuteanu"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my purchase, friendly and helpful staff. Harry was very courteous and went the extra mile for us. Really appreciate it and will recommend for sure. Thanks guys.

"David Jennings"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rude salesmen, didn't care about the sale, imagine what they are like with the after sale. Looking at the other reviews I'm not the only one who experienced bad service

"gef"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hello I have just purchased a Saab 93 from motor store I found them 1st class and very helpful I was treated in a professional way and felt very comfortable. These guys were so helpful I will only ever buy a car from them it was a pleasure to do business with them.. Keep up the good work guys.

"Anton"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the services supplied by Motor Store, Im driving this car abroad and has done me perfectly. i would recommend to anyone,

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Dealership Information

Motor Store Amersham is an Independent dealership that is based in Amersham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
46 reviews2.7 out of 5 stars — Rated Average
Excellent
17
Very Good
1
Average
1
Poor
8
Terrible
19

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  • Contact Information

    Address

    Motor Store Amersham
    Fairview Industrial Estate Raans Road
    Amersham
    Buckinghamshire
    HP6 6JY

    Opening times

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    Dealership Statistics

    39%
    Would recommend this dealer to family and friends
    15%
    Percent of reviews responded to by this dealer

    Additional Information About Motor Store Amersham

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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