5 Great service from Mark throughout!

It was a really good experience. The car did need a new battery though but to be fair Motortrust paid for it, 5 star service.

5 stars from me I have nothing to complain about. Aidan was the salesman that looked after me and I couldn't have asked for more. Everything I wanted to be sorted with the car was sorted, and it's been spot on since.

5. I bought from Bury. The process was very easy and simple, and the salesman Mark Savage was very helpful and accommodating when I was travelling back and forth to view the car. The whole team were friendly and nothing was too much trouble. I would definitely buy from MotorTrust again

At first when we wandered round and had a test drive, they were very un-pushy which I thought was brilliant. It ended up being not the most straight forward experience to be honest. MotorTrust didn't MOT the car initially so I had to take it back and they promised to MOT within an hour but it took nearly 3 hours. Plus I had to chase repeatedly for the paperwork. I'd give them 3 stars.

5 cars running well really pleased great from start to finish mark especially gives you time to look around no pressure would recommend you to family and friends.

Everything has been going perfectly with my vehicle, no issues so far, the customer service from Aidan was good, he was a really nice lad, really was trying to go above and beyond for me, I can't knock him.

I recently purchased a car from Tom at Motor Trust Bury. On the same day of collecting the vehicle, I noticed a persistent squeaking noise from the brakes every time I applied them. I returned the car to the garage for Tom and his team to investigate the issue. However, I was told there was nothing wrong with the car, and they refused to carry out any repairs. Several weeks on, the squeaking has continued without improvement. To get a second opinion, I visited both Kwik Fit and Halfords Autocare, describing the exact issue I had previously raised at Motor Trust Bury. Both garages independently diagnosed the same problem: the brake discs were worn and in need of replacement. I informed Tom of these findings, but he has continued to dismiss the issue and has refused to carry out any repair work, despite it now being clearly identified by two reputable automotive service centres. Based on this experience, it appears that once a sale is made at Motor Trust Bury, aftercare and customer satisfaction are no longer a priority. I’m very disappointed with the lack of responsibility taken and would caution others to be wary of the after-sales support.

Really happy with the service and speed of finance loan

I am very pleased with my car and thought it was a fair price. Tom the salesman and Junior the delivery driver were both very pleasant to deal with. If I have a criticism it is that I was sent the complete V5 document but it looks like Motor Trust should have sent part of it off. I have contacted Tom to query this on a couple of occasions but he has never responded.