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96% Recommend
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234 reviews from our car dealer reviews community
Leave a review for Motortrust UK Lancaster
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234 reviews from our car dealer reviews community

Leave a review for Motortrust UK Lancaster
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"4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

4 stars

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Aftersales from Motortrust UK Lancaster in response to 4 stars

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5! superb service

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Aftersales from Motortrust UK Lancaster in response to 5

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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" All good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car has been all good, and the customer service was okay. There were 2 things that could have improved, a scuff that was agreed to be repaired was repaired but not to a high standard, and when the car was delivered, it had no fuel in the car. I had to walk to the petrol station to fill it up, so all in all, I'd give it a 4-star rating.

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Aftersales from Motortrust UK Lancaster in response to All good

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Mazda 3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new Mazda 3 is much better than my previous car. I've done 600 miles this week, and my experience was good at Motor Trust. Aidan helped me throughout the purchase.

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Aftersales from Motortrust UK Lancaster in response to Mazda 3

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Ben is a credit to the team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had no problems at all with my new vehicle, very pleased with it. Ben was great to deal with he is a very good salesman, a credit to the team! He was helpful didn't have any issues and was knowledgeable. It was a no pressure sale, I approached them regarding the vehicle as I knew what I wanted and from there it all went smoothly.

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Aftersales from Motortrust UK Lancaster in response to Ben is a credit to the team

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aidan at Motortrust was extremely professional from start to finish - great service thank you!

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Aftersales from Motortrust UK Lancaster in response to 5

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"3"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Until I got the car the sales process was great. After the car has been purchased I could not get hold of the firm. I still didn't receive my v5 even though direct debit was set up by the company Overall great sales team when you want to purchase the car, it's the lack of contact after.

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Aftersales from Motortrust UK Lancaster in response to 3

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Love our new vehicle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No issues whatsoever with our new vehicle. It is a lovely car and we only use it here and there as we have another vehicle, but it is a great drive and we can’t fault it. Fantastic service from start to finish from Nathan. There was a bit of a hiccup with the keys, but we got this sorted in the end and I can’t fault the incredible service that was provided from the start by Nathan. He really looked after us where he could. A little better organisation would have made this a perfect experience. I am still giving a 5 out of 5 because we are really pleased with the car and it is understandable that a dealership with over 200 cars may have a few hiccups.

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Aftersales from Motortrust UK Lancaster in response to Love our new vehicle

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"No messing about"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No problems at all, it was a really easy process. Dealt with Ben, he was good at communicating and giving me updates and then when I went to collect everything was prepared and ready so it was a very quick deal. There was never any messing about, very much a in and out service. I have no complaints.

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Aftersales from Motortrust UK Lancaster in response to No messing about

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Thank you Connor "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Connor was great, he wasn't at all pushy and just made it a really comfortable experience. Honestly couldn't fault the service I received, I found Connor to be knowledgeable about the specifics of the car I got, this definitely put confidence in me buying from him. The car itself I am very happy with, it drives great, lovely to sit in. It is lot more techy than my previous car so it is taking some getting used to but I am overall really pleased with it. Thank you to everyone who helped at Motortrust, especially Connor.

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Aftersales from Motortrust UK Lancaster in response to Thank you Connor

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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Dealership Information

Welcome to MotorTrust Lancaster

From humble beginnings as a small used car dealer in Bolton, MotorTrust Lancaster has grown to probably the biggest independent used car dealership in Lancashire.

Our Stock - Your Choice

We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.

Prepped to High Standards

Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.

Competitive Pricing - Great Value

Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!

No Pressure - Advice When You need it

As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.

We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
234 reviews4.6 out of 5 stars — Rated Excellent
Excellent
162
Very Good
63
Average
8
Poor
0
Terrible
1

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  • Contact Information

    Address

    Motortrust UK Lancaster
    Mellishaw Lane
    Morecambe
    Lancashire
    LA3 3FB

    Get in touch

    01524 969194
    https://www.motortrustuk-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    91%
    Percent of reviews responded to by this dealer

    Additional Information About Motortrust UK Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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