91% Reviews
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96% Recommend
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234 reviews from our car dealer reviews community
Leave a review for Motortrust UK Lancaster
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234 reviews from our car dealer reviews community

Leave a review for Motortrust UK Lancaster
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"Very easy purchase"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

very easy purchase over the phone from abroad. Only but I didn't like was the unclear instructions for the transfer of ownership

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Aftersales from Motortrust UK Lancaster in response to Very easy purchase

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Really helpful"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, my experience was very positive. The staff were not pushy at all, they were really helpful, I can't fault them there. There was issues with the aftersales service though - the payment wasn't made straight away to settle the finance on my part ex and myself and the finance company had to chase them for 4 weeks for them to pay it which wasn't great. If everything had gone right after point of sale, it would have been a 5 out of 5 easy.

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Aftersales from Motortrust UK Lancaster in response to Really helpful

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Enjoying the car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm really enjoying the car but have a slight problem with a light showing on the dash think it's the tyre pressure light. Apart from that, It's really nice. It drives well. The sale was all online - the process was ok.

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"Excellent across the board"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Five stars, excellent across the board. The team at Motor trust were all fantastic, and I love my car.

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Aftersales from Motortrust UK Lancaster in response to Excellent across the board

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"5 Stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 stars

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Aftersales from Motortrust UK Lancaster in response to 5 Stars

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Not much movement on price"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aidan really looked after us, and the Vauxhall Adam has been great. I would rate my experience as 3.5 stars only because I went in with cash and was hoping to negotiate, but they weren’t willing to which was a shame. If you don't ask, you'll never know.

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Aftersales from Motortrust UK Lancaster in response to Not much movement on price

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"I'd happily recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was brilliant. I'm enjoying the car, it's all good. I'd happily recommend them.

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Aftersales from Motortrust UK Lancaster in response to I'd happily recommend

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Fair experience"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was a fair experience overall. There were a few small jobs I’d asked to have done before collection but the paint chips on the bonnet and a dent weren’t fully sorted when I picked the car up which was a little disappointing. However, the team did refund me £100 as a goodwill gesture which I appreciated. The salesperson was relaxed and I liked the fact he gave me time and space to look around the car at my own pace.

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Aftersales from Motortrust UK Lancaster in response to Fair experience

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ben was very helpful and made the process nice and easy.

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Aftersales from Motortrust UK Lancaster in response to Very helpful

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Incredibly smooth"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant experience. I did the deal with Aidan it was incredibly smooth, any queries he was easy to get hold of and always got back to me in good time. The car has been perfect, too. I'd give them 5 stars.

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Aftersales from Motortrust UK Lancaster in response to Incredibly smooth

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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Dealership Information

Welcome to MotorTrust Lancaster

From humble beginnings as a small used car dealer in Bolton, MotorTrust Lancaster has grown to probably the biggest independent used car dealership in Lancashire.

Our Stock - Your Choice

We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.

Prepped to High Standards

Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.

Competitive Pricing - Great Value

Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!

No Pressure - Advice When You need it

As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.

We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
234 reviews4.6 out of 5 stars — Rated Excellent
Excellent
162
Very Good
63
Average
8
Poor
0
Terrible
1

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  • Contact Information

    Address

    Motortrust UK Lancaster
    Mellishaw Lane
    Morecambe
    Lancashire
    LA3 3FB

    Get in touch

    01524 969194
    https://www.motortrustuk-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    91%
    Percent of reviews responded to by this dealer

    Additional Information About Motortrust UK Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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