Great experience buying a car from Motor Trust. From the minute I walked in, to the day I drove off in my new car. Connor the salesman was vey down to earth and approachable. Would recommend buying a car from Motor Trust. Great service.

Went back to Motortrust again after buying from them a few years back due to how good the customer service was that we received at the time. Everything was fine, the only issues that I have had with them this time is that I wasn’t made aware of the fact that the Citroen Grand C4 Spacetourer only came with one, which was unexpected. We also had to wait slightly longer due to my business partner having a European license, so they needed to fill out more documents. They are the only things that I can mention everything else was fine, we don’t have any other concerns.

The Mercedes-Benz B Class that I got from Motortrust Lancaster has been all good, I have been enjoying it so far. I didn’t go to Motortrust specifically looking for the B Class, as I didn’t really know what I wanted, I had a look at those, and I took it for a test drive and I liked it, the size, age, mileage and MPG stood out to me when I saw the car. The customer service I got I thought was great, I was happy with it, they were there if you needed anything, but they weren’t too pushy. They answered all my questions. The process was quick and smooth.

The Volkswagen Touareg that I got from Motortrust is fine itself. The only slight issue that I had with getting the car is that it took over a month for collection, this is due to it having a small dent in the car and I believe it went back to VW for calibration for various things. The salesman that sold us the car and the warranty package, I ended up being really disappointed by as I asked to take the booklet home which wasn’t going to happen, it had to be there and then decision. However, I was happy overall. The girl who had handed the car over to me was very efficient, she was also very helpful and very nice person.

The Mini I purchased from Motortrust has been perfect, it has been everything I needed it to be. The only slight issue I did have during the process was that there was a slight time lag with them getting back to me during the initial experience when I called to ask about the car. However, once I was there the actual garage was spot on and it was all ready and all done. It was just as it needed to be.

I was looking for the Mercedes Benz SLK as I have previously had a soft top car and I was looking into getting another and they had one at Motortrust Lancaster. Chris did the deal and he was fine, helpful and I had no problems at all.

Mostly everything has been fine with the Vauxhall Astra that I got from Motortrust, there was some repair work that hadn’t been disclosed prior to the sale, and I didn’t notice it until I had had the car for about a week. But other than that, its running absolutely fine. I saw the car online and did everything over the phone before the car was then delivered to myself. This was a very simple process, I spoke to Ben who was great, I have no issues with Ben at all.

It was nice service at Motortrust Lancaster where I got my BMW2 series from. Everything with the car has been fine. They are very attentive there everything was really good. The customer that I was brilliant, the car was pushing me away when I was driving and I spoke to a girl there and she told me about a way to turn it off. Nothing was too much trouble or whatever. The only slight downside was when we were walking around, I thought that we could’ve had some more help, but once we got inside they, then came out and everything was good. In fact, we are returning in a couple of weeks for my daughter to buy a car.

This is my second time buying a car from Motortrust Lancaster, I wasn’t specifically looking for the BMW X5 I went to look at a few cars but that was the car I fancied, I had seen it advertised on Facebook. The guy Ben was absolutely superb! He was just nice and straightforward, there was no pressure. All round was a nice and easy experience.

The MG ZS is absolutely fine as expected, and the experience was really good. I was dealing with Chad remotely, and he managed to fit me in within the timeframe I needed the car for.