purchased my first car from National Car Hub a few years ago and the car has been absolutely brilliant. I purchased a service plan with the car so I have had constant dealings with the guys and the customer service has been fantastic. My car has been collected from my house for MOT and service and dropped back off to me as promised. As a result of the faultless car and the excllent customer service I have part exchanged my Audi A5 and purchased an e class Mercedes and got an excellent deal. Thank you guys!!!! Edit

I am writing to express my disappointment regarding my recent purchase of a Jaguar XF from your National Car Hub. Within the first day of acquiring the vehicle, my experience was marred by a series of issues, including dashboard notifications for low DEF fluid, key battery issues, the need for service, and malfunctioning ABS system. Subsequently, I reached out to the aftersales manager and returned the car to address these concerns. Regrettably, the level of service I received as a concerned customer was even below average. The interactions with the aftersales team have left me dissatisfied and frustrated. As a customer who expected a smooth and pleasant experience, I feel compelled to bring this matter to your attention. If the reputation and success of your esteemed company are important to you, I urge you to review the performance and customer service standards within your team, especially the sales manager. It is crucial to address these issues promptly to maintain the trust and satisfaction of your customers. I believe in the potential of your company and hope that corrective measures will be taken to rectify this situation. Your attention to this matter is greatly appreciated. Thank you for your understanding.

Purchased my first car from National Car Hub and I couldn’t be happier. Service was fantastic from my fist telephone call to the collection of my car. I’ve had my car for a few months now and it’s great. I would highly recommend to all friends and family. Thanks guys

Bought what looked like a lovely VW CC in March 2023. DPF light was on when we looked at it and was assured it would be dealt with properly before we purchased the vehicle, obviously we were concerned as that is not what you want to see when purchasing a used car. Also completely Bald spare tyre which is illegal for an MOT, said they would replace it, So 1st April we went to pick the car up. But we asked for a test drive before we went any further as there was no fuel in it on the day we looked at it and wanted to make sure the DPF light was off and there was no other lights on the dash etc. We also found the car had suddenly got small dents on the drivers door, deep scratch and dent on the rear nearside door and all 4 alloys curbed, So we said we were not paying for the car as it was not what we saw previously, They were not happy that we wanted the Deposit back. We were going to walk away as already it appeared this company just wanted your money, we had been trying to get in contact with them for over a week to see when we could collect the car but nobody answered calls or emails. This vehicle was £10k so not cheap for an 8 year old car but as it had low mileage and it was a reasonable conditon at the time of viewing, we felt it would serve our needs. God we were so wrong!!!! After some discussions and deliberation we took ownership of the car. We had 28 days free warranty (not worth written on the paper) so we then found a wheel wobble at 50-60mph so took it to Kwik Fit to get tyres checked and wheels balanced, We were told that there was a buckle in the Front nearside alloy and no weights on the wheel itself and also there was a very old cracked tyre on the nearside rear. How did this pass the MOT one now asks! So we decided the wheel/tyre issues needed to be dealt with as a matter of urgency and paid to get them sorted. Couple of days later couldnt start vehicle and called RAC out, the battery was dead so had to spend £150 on a new one. So then off we go down the M5 and then the steering wheel becomes a living nightmare almost uncontrollable and we managed to pull over to the hard shoulder, dont know how we got there tbh, we found the brake caliper had seized on. RAC had to come out to release it to enable us to get off the Motorway, We then had to go to a garage to get a new brake caliper fitted at a cost of £171!! to continue our journey, plus call out fee of £40 to the RAC. So then the Engine Light came on whilst on our homeward journey, now diagnosed as a blocked/damaged EGR Valve, So another £850 at VW costs to put it right and also more money to change rear brake pads as they are very very low. We honestly can't see what 28 days warranty could offer let alone asking customers to PAY £600 for a Warranty document. We have spent somewhere in the region of £11k on this vehicle now and its only worth £8085, this company need to be dealt with by Trading Standards, VOSA, etc etc. This vehicle was not roadworthy and should not have been on the road dread to think what other vehicles as like. VOSA need to visit their MOT garage and this dealership as a matter of urgency. 0 stars would be my rating.

Finding used cars are difficult but this place NATIONAL CAR HUB did it for me. I found the car the BMW 520 d i was looking in a very very very best conditions here and guess what they offered me the bestest price as well. Im so happy and lucky i was here The staff here are also very helpful and respectable to customers. The best experience I FOUND MINE HOPE YOU FIND YOURS

In September 2022, I bought a blue Vauxhall corsa from National Car Hub.I can now say it was the best car I’ve ever bought not only for the excellent quality of the car, but the exceptional customer service from both sales and aftersales. I placed a reservation fee over the phone to take the car off the market until I came to have a look the next day and I absolutely fell in love with the car.I decided to go ahead and after 7 days, the car was ready to collect. The handover was perfect and they showed me things I didn’t even know I could do with the car. After 4 months within purchase,we ran into a slight problem with was sorted out quickly by the lovely Aftersales woman.I’d like to say a massive thank you to sales and aftersales for being the most genuine and patient staff I’ve ever spoke to!

I’d like to start of by saying a massive thank you to everyone at National Car Hub for not only my car but the joy and happiness that was brought to me by their wonderful staff throughout the whole process from start to finish, keep doing what your doing, couldn’t recommend them anymore!