Anna P, March 2025
"Really happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really happy with both the car and the service I received from Phantom Motor Company. Lewis was very nice to deal with and he made sure everything went smoothly with no problems at all.
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Fiona from Phantom Motor Company in response to Really happy
Thanks for the glowing review. We're so happy we could help and that you're pleased with your experience at Phantom Motor Company.
Lorna H, March 2025
"Full marks!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Communication with the dealership was excellent. Every question and concern i had they 100% reassured me. The car was in perfect condition overall a great experience with Phantom Motor Company would 100% recommend and return!
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Fiona from Phantom Motor Company in response to Full marks!
Your support means the world to us. Thank you for the 5 stars. It was a pleasure working with you, and we’re here if you ever need anything in the future.
Joseph N, March 2025
"Consistently pleased with my experiences"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Throughout the years, I have purchased several vehicles from Phantom Motor Company and have consistently been pleased with my experiences. The exceptional quality, stylish designs, and comprehensive warranties have significantly influenced my purchasing decisions. My most recent acquisition, the Mercedes EQC 400 Plus, was made at the end of January 2025, and I am thoroughly enjoying it. Thanks Guys
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Fiona from Phantom Motor Company in response to Consistently pleased with my experiences
Thanks for your amazing review. We’re proud to offer top-quality vehicles with a service to match, so enjoy every moment in your new car.
Michael G, March 2025
"Quick to respond"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Our sales man Gary answered his phone and came back to me quickly. Very happy with our new Jaguar F-Pace.
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Fiona from Phantom Motor Company in response to Quick to respond
We really appreciate the 5-star feedback. Our team works hard to provide the best experience possible, and we're glad that came through for you.
Kelly G, March 2025
"Highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolute great customer service sales teams after care team highly recommend!
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Fiona from Phantom Motor Company in response to Highly recommend
Thank you for the fantastic review. We're so pleased you're happy with your car and our service. Wishing you all the best on the road ahead.
Susan B, March 2025
"5 ⭐️⭐️⭐️⭐️⭐️"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Love my Range Rover
Great service
Special thanks to Kev who was very attentive
Thank you x
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Fiona from Phantom Motor Company in response to 5 ⭐️⭐️⭐️⭐️⭐️
Delighted to hear your experience was worthy of 5 stars. Customer satisfaction is at the heart of what we do, so thank you for choosing us.
Darren B, March 2025
"Thanks 👏🏼"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really enjoying my new ride .. will be back when it's time to change.
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Fiona from Phantom Motor Company in response to Thanks 👏🏼
We really appreciate your kind words and the 5 stars. It was a pleasure assisting you, and we hope you love your vehicle for many miles to come.
Mark L, March 2025
"Solid four stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Pre-sale communication etc was fantastic and problems were sorted out (in the main). It took a long time to get done but it was over Christmas and specialist parts were needed etc. But, not everything was fixed on collection (tow bar and warning lights) so I had to go back and was directed straight through to Aftersales. Again, impeccable service and professionalism - but repairs not being completed until April 1st. The things being done were all identified (towbar) or should have been fixed (warning lights) prior to collection. That's the only reason the score is not 5.
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Fiona from Phantom Motor Company in response to Solid four stars
Thanks so much for taking the time to leave us a great review. We’re glad you chose Phantom Motor Company and hope to see you again in the future.
Paul P, March 2025
"Well run dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The overall experience was superb, Phantom seems to be a well run dealership and I'm sure you will get lots of return custom. Liam was a pleasure to deal with, he explained everything to me in terms of finance, extended warranty and service pack. I'd recommend you guys to anyone wanting to change their car. The car itself is in really great condition, 2 years old but looks and feels brnad new. I have zero complaints in relation to the product or the service so thankyou very much
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Fiona from Phantom Motor Company in response to Well run dealership
Thank you for the 5-star review. We're thrilled to hear you had a great experience with us at Phantom Motor Company. Enjoy your new car.
Joanne C, March 2025
"Always a five-star experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brad did exactly what he said he would—what more can you ask for?! We know these guys well and as far as we're concerned, it's always a five-star experience.
+0 Found this review helpful
Fiona from Phantom Motor Company in response to Always a five-star experience
Thank you for your kind words! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to assisting you again in the future!
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