Unfortunately, I've not managed to do anything other than make small trips to work and back in my Jaguar F-Pace but for the trips I have made, I've really enjoyed driving it. While I was purchasing my car, it was Alistair who was looking after me and I'm glad that he wasn't pushy or tried to use any typical sales tactics, it was just one person speaking to another. I part exchanged my old car in, and I think I got a fair price, so I didn't have any issues going ahead with it.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Good experience ⭐
Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson Alistair will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.
I'm glad that I purchased my Land Rover Discovery from here because the team were very helpful and informative throughout. Also they were very responsive when I wanted to get in touch regarding an issue with my window, they accepted responsibility and it's been sorted now but it was nice to know they didn't avoid my calls. Great service all round.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Very responsive
Thank you for taking time out of your day to leave a positive response for our service, we would love to see you shopping here at Phantom in the future.
What a great experience we had at Phantom Motor Company! My husband was like a kid in a sweet shop with some of the cars in the showroom, but it was the Audi Q3 we travelled to see. Chelsea was brilliant, and she was absolutely brilliant from the very start! She told us everything we needed to know about the car, to make sure we were fully informed before making our decision. Chelsea's communication was brilliant throughout the process, keeping us updated on when the car was ready and addressed every concern we had. When we picked up the car, all the minor adjustments we requested had been taken care of. What truly stood out to us was the amazing approach to customer service. Regardless of whether we were purchasing a £60k luxury car or a £5k vehicle, we were treated with the same level of respect and attention. We couldn't be happier with our experience.
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lewis from Phantom Motor Company in response to 10 out of 5!
Thank you for taking the time to leave your response for our service, we sincerely hope you enjoy your new Q3 and we will pass your kind words on to your salesperson Chelsea and we hope to see you at phantom in the future.
I've had the car for a couple of months now and it's been great.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Volkswagen T-roc
Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson, will be thankful of your kind words, we hope to see you shopping at Phantom in the future.
lewis from Phantom Motor Company in response to Volkswagen T-roc
Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new T-Roc and we look forward to seeing you in the future when you return to Phantom.
Since I had such a great experience the first time around, I was happy to come back here a second time to get another car on PCP. On this occasion I went for the Jaguar E-Pace and it's been a great car but ill have to upgrade to an F-pace soon because I've just fallen pregnant! So I'm going to need something bigger! I'll be in touch with Phantom soon and hopefully get the upgrade from here.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Returning customer! 😊
Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.
The sales process was made very easy by Chelease, it was probably one of the easiest processes I've had when getting a car. She showed me around the car without any pressure but was always available to answer any questions I had. I've had my Land Rover Discovery for a couple of months now, it doesn't do a lot of miles but it's been great for the miles I have put on it.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Getting on well with my Discovery
Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson, Chelsea as she will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.
It's nice to visit a company that doesn't make it overly complicated when getting a car. Kevin took care of absolutely everything and made sure that I understood everything about the paperwork before I signed anything. Brilliant all round and I've already recommended this company to others.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Very happy with my Ford Kuga
Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson, Kevin will be thankful of your kind words, we hope to see you shopping at Phantom in the future.
The car was exactly as described online, and after taking it out on a test drive, I was more than happy to go ahead with it. I felt that the warranty could have been explained in a little bit more detail, but other than that, it's been a flawless experience. I would happily come back here in the future.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Mercedes Benz GLC
Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new Ford Kuga and we look forward to seeing you in the future when you return to Phantom.
I've recently moved jobs, so I needed a more reliable car to cope with the extra miles I'll be driving. I went for the Ford Puma and it has been perfect. I've done a lot of small trips and the odd long trip to Yorkshire to visit a friend, and it's been very reliable so far. Chelsea was the saleswoman who looked after me and she really put my mind at ease when getting the car.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Very reliable car
Thank you for taking the time to leave a review of our company. I will pass your very kind words over to Chelsea as she will be over the moon to hear your feedback. We hope you enjoy driving your Ford Puma and we look forward to seeing you in the future.
Unfortunately, I didn't have my BMW M140i for long before it got stolen off my drive... but for the month I did have it, I really enjoyed it and I'm missing having that much power in a car. On the bright side, for my first time visiting this company the staff were very helpful and professional, so I can't complain.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Great customer service
Hi Chris, we are very sorry to hear the news of your car being stolen, we sincerely hope that situation is resolved and you are welcome back here at Phantom if the vehicle is needed to be replaced, thank you for your kind words for our service.
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1758 | |
Very Good | 282 | |
Average | 7 | |
Poor | 9 | |
Terrible | 8 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
Greater Manchester
WN2 4GS
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