I'm getting on okay with my Mercedes A-Class; it's been fabulous. It was my first time driving an automatic, and it was such an easy transition. On the day, I saw 2 cars out of all the options available. The other one was difficult to get in and out of, but the Mercedes was perfect for me. I'm still getting used to the gears being on the steering wheel, but luckily my son has a Mercedes and showed me everything about the car, even though Brian already showed me. He made sure to look after me at the dealership. A big thank you to Brian for the excellent assistance.

A first-class dealership that goes the extra mile to ensure that they deliver the best customer service possible. They always kept me in the loop with the progress of my Evoque and when it would be ready to collect. Longin always stuck to his word and did exactly what he told me he would do. I would 100 percent buy another car from Longin in the future and from Phantom Motors.

The service from Phantom was awesome. I have no complaints whatsoever. Everything was explained to me plainly and simply. When you go to buy a car, there can be a certain element of anxiety, worrying that a dealership will take advantage of you when you do not have the knowledge that others do. I did not feel like this at all with Phantom, and this is the reason I give them 5 out of 5.

Kevin at Phantom Motor Company in Wigan was one of the best salesmen I have ever dealt with. He was so friendly, and he was someone you could have great banter with. He did not use any hard sales tactics while buying my car from him, and his knowledge about the cars he was selling was unbelievable. It was definitely a five-star service I received from Kevin, and totally faultless. 

I was looking to buy a new car when I came across a BMW for sale with Phantom Motor Company on eBay. I gave them a call to arrange to view the car in person. When I got to the dealership, I was introduced to one of their sales reps, Alistair. He allowed me to take my time exploring the car and to take it out for a good test drive. I was very happy with how the car performed and handled, so I went back to the dealership to sign all of the paperwork. At no point did Alistair try to sell me anything I did not want, and the turnaround was done quickly so I was able to drive away in my BMW. I would not hesitate to recommending this dealer to anyone looking for a new car.

11 days on from writing to the Director Mr Hibbert. I have still not heard back from him, nor have any further progress on getting my car fixed. The car has been with them since the 5th April. They are not honoring their Warranty because 'it's getting a bit expensive to repair'. Louise in the Asftersales has not once callede back when she said she would. Their courtesy car is unroadworthy. It will Not be long before I have to go collect my car and repair myself and take them to small Claims court

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We had a five-star experience dealing with Longin at Phantom Motor Company while buying our Merc from him recently. From start to finish, Longin bent over backwards to help; he gave us lots of information about the car to be able to make an informative decision. We are very happy, and our Merc is definitely doing the job we need it to.

Phantom Motor Company stands out as one of the most professional and customer-focused dealerships I have ever come across. The team was efficient and responsive. They kept me informed every step of the way. The preparation and handover of my new car were seamless. My Audi was exactly as described, and the whole process was so straightforward. 

From the first point of contact with Phantom Motors, I was met with nothing but patience and understanding by Alistair. As a customer exploring finance options, I was initially overwhelmed by the monthly payments. However, he was incredibly accommodating when I changed my mind and decided to pay with cash instead. Also, when I mentioned that I was due for an operation, he quickly turned the car around for me which I really appreciated. My Mercedes is such a wonderful car, and every road I drive feels like a dream. I would definitely buy another car from Alistair and Phantom Motor Company. ⭐⭐⭐⭐⭐