79% Reviews
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95% Recommend
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2,310 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,310 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Superb!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Perfect service from Chelsea! I am delighted with my Land Rover Discovery, it is just superb. The only slight grumble is that the door steps are wearing away so they aren't very sturdy. I feel like I am going to go straight through them if I step on them and I don't want to break an ankle! It isn't essential to the car though so I will just get them sorted when I can. Very pleased with the Phantom experience, it has been great right down to the after sales courtesy call which is really good of the company to arrange. Would I use them again? Yes, I would. The car is what I wanted and is just perfect! Overall, I am very happy with Phantom Motor Company.

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lewis from Phantom Motor Company in response to Superb!

Thank you for your lovely words Adrian, I shall pass your review onto Chelsea as she will be delighted to read it, please do return in the future!

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"Nobody is perfect"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been looking for a BMW I4 for a while when I saw one come up with Phantom Motor Company. It was an hour away from me but the price was just too good to miss so I gave them a call and spoke to Kevin. He was great and sorted it for me to go down. With me already having that good chat with Kevin on the phone I asked for him when I got there and he just made me feel really at home and welcome. I had a good look at it and it lived up to the pictures and there were no nasty surprises. After taking it for a test drive and making sure it was running well I decided to take it. I am absolutely loving it and am so glad I made the trip to Phantom. Can't bring myself to give them 5 stars though, nobody is perfect are they haha.

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lewis from Phantom Motor Company in response to Nobody is perfect

Thank you for taking the time to leave your response for our service, we sincerely hope you enjoy your new BMW M4 and we will pass your kind words on to your salesperson and we hope to see you at phantom in the future.

lewis from Phantom Motor Company in response to Nobody is perfect

Thank you for taking the time to leave your response for our service, we sincerely hope you enjoy your new BMW M4 and we will pass your kind words on to your salesperson and we hope to see you at phantom in the future.

lewis from Phantom Motor Company in response to Nobody is perfect

Thank you for taking the time to leave your response for our service, we sincerely hope you enjoy your new BMW M4 and we will pass your kind words on to your salesperson and we hope to see you at phantom in the future.

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"Love to make it growl "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Living by the sea, I always struggle with finding cars with decent alloys as the diamond finish is just a waste here. When I was looking for a new car, I decided it was time to stop focusing on alloys and focus on the car itself as it is inevitable that I will have to do the alloys anyway. It was disappointing at first getting used to spending a lot of money for it not to have perfect alloys but I just bit the bullet in the end. My Mercedes-Benz GLE43 is an absolute beast and I love it! My favourite thing is putting it in beast mode when I am overtaking electric cars so they can hear it growl and know theirs can't do that haha! Longin at Phantom was lovely though, he picked up on everything for me even though there had been some miscommunication with the sales team before but he just got it all sorted for me. No qualms at all and I am really pleased with it.

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LEWIS from Phantom Motor Company in response to Love to make it growl

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new GLE43 and we look forward to seeing you in the future.

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"Ideal space for my tools 🔧"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a construction business owner, I need a decent van for all my tools. I am building and renovating houses so as you can imagine, my tools take up a lot of space! Phantom Motor Company were great at helping me find what I needed and Kevin made sure it was suitable for me rather than just trying to push the sale. It all went well on the day and Kevin was all good. The van is ideal for me especially as I am using it in my spare time to build houses for my family too - no rest for the wicked 😂

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LEWIS from Phantom Motor Company in response to Ideal space for my tools 🔧

We are delighted to hear that you are pleased with your stunning new van as we love nothing more than reading positive responses from our customers, Kevin will be thankful of your response and we hope to see you return to Phantom in the future.

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"Longin was brilliant 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter and I went to Phantom Motor Company to have a look at a Mercedes-Benz A200 and the guys were brilliant. Longin was looking after us and he let us go on a test drive on our own as he said it was less awkward that way and gives us chance to have a good feel of the car while feeling more comfortable than we might feel with him there which was just a really nice touch. We did have some work done afterwards and found if difficult at times getting through to customer services but Longin and the guys on the day were brilliant.

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lewis from Phantom Motor Company in response to Longin was brilliant 👍

We are delighted to hear that you have had a positive experience when purchasing your stunning A-Class, I shall pass your kind words over to your salesperson as they will be delighted to hear your response.

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"Put my interests first"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Seat Leon is fantastic! Brian was great and helped me get what I wanted and he took the time to put my interests first rather than trying to push me towards a different car or into a sale. He just got me what I needed and the car is running great. Only thing was there was a bit of a delay when I picked the car up but I think I was just impatient then as I wanted to get in my new car as soon as I could.

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lewis from Phantom Motor Company in response to Put my interests first

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new Seat and we look forward to seeing you in the future.

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"Drives like a new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have always loved the Land Rover Discovery and had 3 or 4 in the past when they were new before making the switch to a Range Rover Sport. We have 2 cars but we tend to share them so when I got my Maserati in January I was just waiting for her to want a new car too. She says she hates my Maserati so even though she has the Range Rover we decided to start looking for a new one for her. She was missing the Discovery so much but I was convinced we wouldn't find one now as she liked the older ones. Typically, she had to go and prove me wrong and we found one at Phantom Motor Company. It was a bit more expensive than I was expecting but we went for it anyway as we knew it was worth it and we are so glad now that we didn't go for a cheaper one as it drives like its a new car! Andy was looking after us initially when we went to look at the car but then something happened and he wasn't available afterwards but everyone else at the dealership looked after us well in his absence. When we went to pick the car up it wasn't quite ready, which may be due to Andy not being there, but the manager picked it all up for us and just took over and got it all sorted. He dealt with the whole situation great so I would definitely go back. They have the type of cars that I like as I am always looking at cars that are a couple of years old but have low mileage and not a lot of places have that so it is fair to say I will definitely be looking there first when I am ready to change my Maserati.

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lewis from Phantom Motor Company in response to Drives like a new car

Thank you for your lovely words John, I shall pass your review onto Andrew as he will be delighted to read it, please do return in the future!

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"Would use again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phantom Motor Company were fantastic! Throughout the whole process of me getting my Mazda 3 everyone was sound. Andy sorted me out initially and got me on a test drive to make sure I was happy with the car and then Alistair sorted me out when it was time to come and pick it up. Even though there were 2 people handling this, the process was still smooth and everything was sorted and ready for me to take the car away. I am having a parking sensor replaced as one has malfunctioned and messed them all up but I think it is all under the warranty so there are no issues at all. Would definitely use these guys again if I ever needed another car.

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lewis from Phantom Motor Company in response to Would use again

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new Mazda and we look forward to seeing you in the future when you return to Phantom.

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"Good laugh"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys at Phantom Motor Company are such a good laugh. I traded in my old 18 plate Porsche for a 23 plate 911 GTS and we had so much banter haggling over the price, it was so funny. Kevin who was dealing with me was just a lovely lad so the whole experience was really nice. I had been wanting to upgrade for a while as I have always loved having a Porsche, it is a dream car really. I am really happy with the whole experience, I got the car I wanted at a good price and I just love it.

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lewis from Phantom Motor Company in response to Good laugh

We are delighted to hear that you are pleased with your stunning new Porsche as we love nothing more than reading positive responses from our customers, Kevin will be thankful of your response and we hope to see you return to Phantom in the future.

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"Wife won't let me near it 😂"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife is obsessed with her new Audi TT, she won't let me any where near it 😂 She is so happy with it and is speeding off around the place, I swear she has got about 9 points on her license by now! The guys at the dealership were very good, they were all so knowledgeable and helpful. My wife took it off for a test drive without me but she was more than happy with it so I took her word for it and bought it for her. Chelsea explained everything to us and made it super clear when we needed to come back for the car and made sure everything was ready for us when we arrived. Everything was clear from the beginning and they clarified all the details for us so there was no doubts. Only thing missing was a nice cup of tea.

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lewis from Phantom Motor Company in response to Wife won't let me near it 😂

Thank you for your lovely words Gareth, I shall pass your review onto Chelsea as she will be delighted to read it, please do return in the future!

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2310 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1939
Very Good
332
Average
21
Poor
9
Terrible
9

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    79%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

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    Directors: XXXXXXXXXX
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